Erfurt (XIU-Erfurt Central Train Station) - 9 min walk
Erfurt Central Station - 9 min walk
Stadion Ost Tram Stop - 29 min walk
Restaurants
McDonald's - 3 min walk
Kurhaus Simone - 3 min walk
Cognito - 4 min walk
Café & Restaurant Nüsslein - 3 min walk
EAT Erfurt - 4 min walk
About this property
Mercure Hotel Erfurt Altstadt
Located near a train station, Mercure Hotel Erfurt Altstadt is a great choice for a stay in Erfurt. Guests can indulge in spa services at the spa, and international cuisine is served at Zum Rebstock, which is open for breakfast. A bar/lounge, a terrace and a garden are other highlights. Fellow travellers love the helpful staff.
Languages
English, German, Spanish
At a glance
Hotel size
141 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 21 per night)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
What to do
Shopping
Waterskiing nearby
Working away
Business centre
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1995
Safe-deposit box at front desk
Garden
Terrace
Full-service spa
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Sleep well
Hypo-allergenic bedding
Blackout curtains
Bed sheets provided
Freshen up
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. The spa is equipped with a sauna. The spa is open daily.
Dining
Zum Rebstock – This restaurant specialises in international cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
Lobby Bar – On-site lobby lounge. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax is imposed by the city of Erfurt. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
An effective city/local tax rate of 5.35 per cent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 23 per person
Early check-in can be arranged for an extra charge of EUR 25 (subject to availability)
Late checkout can be arranged for an extra charge of EUR 25 (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 40 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Parking
Self-parking costs EUR 21 per night
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Altstadt Erfurt
Erfurt Altstadt
Erfurt Mercure Hotel
Erfurt Mercure Hotel Altstadt
Mercure Erfurt Altstadt Erfurt
Mercure Erfurt Altstadt
Mercure Hotel Erfurt Altstadt Hotel
Mercure Hotel Altstadt Erfurt
Mercure Hotel Erfurt
Mercure Hotel Erfurt Altstadt
Accor Hotel Erfurt Altstadt
Mercure Hotel Erfurt Altstadt Erfurt
Mercure Hotel Erfurt Altstadt Hotel Erfurt
Frequently asked questions
Does Mercure Hotel Erfurt Altstadt offer free cancellation for a full refund?
Yes, Mercure Hotel Erfurt Altstadt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Erfurt Altstadt?
Yes, cats and dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Hotel Erfurt Altstadt?
Yes. Self-parking costs EUR 21 per night. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Hotel Erfurt Altstadt?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge of EUR 25 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 25 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Mercure Hotel Erfurt Altstadt and nearby?
Have fun during the warmer months with activities nearby such as waterskiing. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a garden.
Are there restaurants at or near Mercure Hotel Erfurt Altstadt?
Yes, Zum Rebstock offers international cuisine.
What's the area around Mercure Hotel Erfurt Altstadt like?
Mercure Hotel Erfurt Altstadt is in Erfurt Old Town, a short 9-minute walk from Erfurt (XIU-Erfurt Central Train Station) and 3 minutes' walk from Kramerbrucke.
Mercure Hotel Erfurt Altstadt Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
18 Sep 2024
Breakfast was excellent. The staff were the best
Location was super
Brian
Brian, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 Sep 2024
Cynthia
Cynthia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Apr 2024
Pleasant staff. Superb breakfast.
Rosalind
Rosalind, 4-night trip
Verified Expedia guest review
10/10 Exceptional
17 Oct 2023
Great accommodation in this city. Convenient and comfortable.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
14 May 2023
The room was nice. Very convenient area as it is on the outskirts of the old city, which also makes it quiet.
Shirley
Shirley, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 Apr 2023
Breakfast was super. Good, central location.
Rosalind
Rosalind, 5-night business trip
Verified Expedia guest review
10/10 Exceptional
27 Dec 2022
The hotel was nice and clean, the breakfast was more than generous in terms of options and quantity for all members of our family. The staff were extremely helpful and polite and the rooms were clean, quiet and spacious
John
Verified Expedia guest review
10/10 Exceptional
15 Dec 2022
Don
Don, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
12 Oct 2021
Nice hotel in the middle of the city.
Staff was friendly, room was larger than expected. I appreciated that the staircase was user friendly so no need to take the lift all the time. Location is great.
On-site parking availability is limited.
Franz
Franz, 1-night trip
Verified Hotels.com guest review
6/10 Good
5 Oct 2020
Not impressed
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Aug 2020
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Mar 2020
Charming hotel in the centre of Erfurt.
Great location, close to train station and city centre. WiFi worked well, staff was professional. The spa is still being renovated, will be ready in August I was told.
Room was functional and fulfilled expectations.
Franz
Franz, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
9 Jan 2020
CHANDNI
CHANDNI, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2019
They renovated the whole hotel Very nicely! Their location couldn't be better. I stay with this Mercure every year.
February
February, 4-night family trip
Verified Orbitz guest review
6/10 Good
8 Sep 2019
The first time disappointed with Mercure Hotel, too expensive, no air conditioning, noisy street. We were not able to sleep at all. They should never offer street rooms with all day sun without air conditioner in summer time!
Verified traveller
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 May 2019
A very good hotel
Excellent location. Very professional GM who helped us solve a parking issue by removing his iwn car.
Huseyin
Huseyin, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
15 Dec 2018
Very good property due to it's location and the attached restaurant. WiFi was an issue because I kept getting logged out, multiple times.
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
30 Nov 2018
Very convenient location. Good breakfast.
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
26 Oct 2018
Enjoyed our stay.
Nice location in center of town. Close to shopping and restaurant. Nice clean room, reception attentive to our needs.
Wolfgang
Wolfgang, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
29 Sep 2018
Located near the hospital. Had problems with the airport shuttle. Didn’t have a cell phone to use to call them but later found out there’s a place to call outside the airport where the hotel buses pick you up.
MJ
MJ, 1-night trip
Verified Expedia guest review
6/10 Good
13 Aug 2018
No Air-Conditioning
Mercure Hotel Erfurt was conveniently located. Our room was not comfortable because there was no air conditioning and the nights were very warm. There was also no safe in the room which I found unusual for a four-star hotel.
edwin
edwin, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 Jul 2018
No AC and on very noisy street
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
23 Jun 2018
One of the best.
The Mercure Hotel, Erfurt is one of the best I’ve stayed in. The staff were extremely helpful, to the extent of posting a phone charger we left behind to our next destination as well as giving us directions, suggestions for restaurants and sights to see. The hotel was very quiet but very close to all the places we wanted to see. It’s also an easy 10 to 15 minutes walk to the station. The beds and rooms were very comfortable and a good size. Best of all, the mini bar was complimentary and replenished each day and they even swapped bottles of beer for mini bottles of wine. A great little hotel.