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Platinum Mountain Hotel & SPA

5.0 star property
Szklarska Poreba ski hotel with spa and ski shuttle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Platinum Mountain Hotel & SPA

Restaurant
Aerial view
Superior Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Superior Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Children’s area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Pool
  • Ski facilities
  • Parking available
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Ski rentals
  • Ski storage
  • Ski passes
  • 24-hour fitness centre
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom

Room options

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Superior Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room

Highlights

Balcony
Air conditioning
Heating
Smart TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Bathrobes
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Similar properties

Exterior

Radisson Hotel Szklarska Poręba

Pool
Spa
Pet-friendly
Parking available
9.4 out of 10, Exceptional, (69)
The price is 2.881.025 ₫
3.151.018 ₫ total
includes taxes & fees
12 Jan - 13 Jan 2025
Radisson Hotel Szklarska Poręba

About the area

Map
ul. Kilinskiego 15 B, Szklarska Poreba, 58-580

What's nearby

  • Szklarska Poreba Ski Arena - 1 min walk
  • Szklarska Poreba Ski Resort - 11 min walk
  • Babiniec Ski Lift - 18 min walk
  • Karkonosze National Park - 6 min drive
  • Szrenica - 22 min drive

Getting around

  • Szklarska Poreba Gorna Station - 23 min walk
  • Mirsk Station - 33 min drive
  • Świeradów-Zdrój Station - 33 min drive
  • Ski shuttle (surcharge)

Restaurants

  • ‪Szklana Chata - ‬12 min walk
  • ‪Restauracja Piatti - ‬1 min walk
  • ‪Spot - Burger Bar - ‬7 min walk
  • ‪Bistro Na Widoku - ‬15 min walk
  • ‪Etna - ‬15 min walk

About this property

Platinum Mountain Hotel & SPA

Platinum Mountain Hotel & SPA features a ski shuttle and puts you near winter activities such as downhill skiing and snowboarding. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include an indoor pool, a free kid's club and a poolside bar. Ski passes, storage and rentals are also available.

Languages

English, German, Polish

At a glance

DONE

Hotel size

    • 147 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 11:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (PLN 40 per day)
    • Electric vehicle charging point on site
DONE

Off-site

    • Ski shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Toys
  • Baby bath

What to do

  • Mountain biking
  • Access to nearby indoor pool
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 7 meeting rooms
  • Conference centre (3767 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Ski equipment hire
  • Ski storage

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • 24-hour fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Lift
  • Well-lit path to entrance
  • Step-free path to entrance

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Ski hire
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • 40-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Dr Irena Eris Beauty Partner has 13 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages and Thai massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: PLN 3.20 per person, per night. This tax does not apply to children under 2 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 65 for adults and PLN 50 for children
  • Ski shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of PLN 299 (subject to availability)
  • Late checkout can be arranged for an extra charge of PLN 299 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for PLN 35.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 50 per pet, per night

Parking

  • Uncovered self-parking costs PLN 40 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Platinum Mountain & Spa
Platinum Mountain Resort SPA
Platinum Mountain Hotel & SPA Hotel
Platinum Mountain Hotel & SPA Szklarska Poreba
Platinum Mountain Hotel & SPA Hotel Szklarska Poreba

Frequently asked questions

Does Platinum Mountain Hotel & SPA offer free cancellation for a full refund?
Yes, Platinum Mountain Hotel & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Platinum Mountain Hotel & SPA?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool.
Are pets allowed at Platinum Mountain Hotel & SPA?
Yes, cats and dogs are welcome. There's a charge of PLN 50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Platinum Mountain Hotel & SPA?
Yes. Self-parking costs PLN 40 per day. Electric car charging is available.
What are the check-in and check-out times at Platinum Mountain Hotel & SPA?
Check-in start time: 4:00 PM; check-in end time: 11:00 AM. There's a charge of PLN 299 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of PLN 299 (subject to availability).
What is there to do at Platinum Mountain Hotel & SPA and nearby?
During the winter, enjoy on-site recreation such as skiing and return when the snow melts for mountain biking and hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Platinum Mountain Hotel & SPA also has a seasonal outdoor pool, a 24-hour fitness centre and a sauna, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Platinum Mountain Hotel & SPA?
Yes, there's an on-site restaurant.
Does Platinum Mountain Hotel & SPA have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Platinum Mountain Hotel & SPA like?
Platinum Mountain Hotel & SPA is a short 1-minute walk from Szklarska Poreba Ski Arena and 11 minutes' walk from Szklarska Poreba Ski Resort.

Platinum Mountain Hotel & SPA Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

We had a nice stay. Thank you.
Verified Expedia guest review

10/10 Exceptional

It was great! There was a lot of attractions for children, big swimming pool open from 9-10pm, tasty food and really good service.
Kamil, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Lukas, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

NISSIM, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel but overpriced compared to others
Nice, but not worth the money - 5* hotel but most 4* hotels in the same area are same if not better quality when it comes to comfort, services and overall level.
Martin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Barbora, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

abraham, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love the hotel top standard food amazing wish you could have bigger space downstairs bar space away from running kids
Teresa, 2-night romance trip
Verified Expedia guest review

8/10 Very good

😁😁😁
1-night family trip
Verified Expedia guest review

8/10 Very good

The property was very nice, close to town and to the ski lifts. Its was new with all the amenities that you would expect from a 5 star hotel. There were some teething problems like cleaning not being done in time as they were so busy, but I feel that they will sort them out as they become more established.
5-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice and modern, but they opened around a month ago, so still many things to improve.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great stay
Brand new resort with great spa. Close to town centre and mountains trail. Good breakfast and great service both in restaurant and lobby bar. The only thing we didnt like it was single use plastic (straws and plastic cups in pool/sauna area) although it didnt affect our stay but resorts should take care of enviroment.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very good

Schönes Zimmer, gute Lage im Ort. Viele Möglichkeiten für Kinder. Einzig die Frühstückssituation ist etwas beschwerlich,da es einfach zu viele Menschen sind. Es ähnelt eher einer Bahnhofsatmosphäre.
Jens, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything top we will come again, kids friendly
Faik, 2-night family trip
Verified Expedia guest review

2/10 Poor

Haustiere sind zwar erlaubt aber nicht erwünscht fast alle Grünanlagen sind für Hund gesperrt Beim Frühstücken ist es furchtbar laut wie in einer Kantine aus DDR Zeiten Das Hotel liegt auch nicht im Wald sondern am Stadtrand
Andreas, 3-night family trip
Verified Expedia guest review

8/10 Very good

Kurze Gedanken über mein Hotel erlebnis
Das Hotel gefiel mir sehr gut. Etwas viel Menschen zum Frühstück, noch mehr im Bad, aber kein Wunder, da es sehr viele Apartments Häuser noch dazu gehören. In der Hauptsaison hätte ich meine Bedenken, da ich schon etwas älter bin.
Gregor, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Bernd, 2-night trip
Verified Expedia guest review

6/10 Good

Abendessen war nicht der gut, nicht viel Auswahl, Getränke waren Konzentrate die selbst geholt werden mussten, kein Service (bis auf Teller abräumen was sehr schnell ging) oder Möglichkeit einen Wein zum Abendessen zu bestellen. Außerdem Halbpension zu teuer im Verhältnis dazu, dass es viele Restaurants fussläufig mit besseren Preisen gibt. Frühstück war ok bis auf den Kaffee. Hotel war aber bis auf essen sehr sehr schön, modern und sauber. Erwachsenenzeiten im Bad sowie Bademeister. Kann man wirklich weiterempfehlen. Nur auf die HP würden wir verzichten.
Claudia, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Georg, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Sauberkeit und Hotelausstattung
Verified Expedia guest review

10/10 Exceptional

Najlepszy hotel w Szklarskiej Porębie
Najlepszy hotel dla rodzin z dziećmi. Mnóstwo atrakcji w hotelu, można nie wychodzić z hotelu. Jednak jak ktoś chciał pozwiedzać hotel przygotował wyjścia w góry z przewodnikiem, nordic walking z instruktorem, joga, zumba itp. Dla dzieci animatorzy przygotowali dużo atrakcji. Bardzo dobry basen wew. jak i zew. A wieczorem codziennie koncert. Dobre śniadania oraz Dania w restauracji. Gorąco polecam, my na pewno pojawimy się w hotelu jeszcze niejeden raz.
Marek, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kai, 2-night trip
Verified Ebookers guest review

10/10 Exceptional

Agnieszka, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Obiekt ok.
Wszystko w najlepszym porządku.
3-night family trip
Verified Hotels.com guest review