In the heart of Kraków Old Town, Hotel H15 Francuski Old Town - Destigo Hotels offers a rich blend of luxury and convenience. Explore Royal Road and Main Market Square nearby or unwind with a game at the billiards/pool table. With in-room WiFi, car rentals on site, and helpful staff praised by past guests.
When you stay at Hotel H15 Francuski Old Town - Destigo Hotels, you'll be within a 10-minute drive of Main Market Square and Oskar Schindler Factory. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This luxurious hotel is also within a short drive of Wawel Castle. Fellow travellers love the helpful staff.
Languages
English, Polish
At a glance
DONE
Hotel size
42 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets allowed (dogs and cats only, up to 20 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Secured uncovered on-site valet parking (PLN 100 per day; includes in/out privileges)
24-hours off-site parking within 492 ft (PLN 100 per day)
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Pool table
Working away
Business centre
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Piano
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Double-glazed windows
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Accessible airport shuttle
2 steps to reach property
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Bath or shower
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: PLN 300 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 99 per person
Airport shuttle service is offered for an extra charge of PLN 130 per vehicle (one-way. Maximum occupancy 3)
Children & extra beds
Rollaway beds are available for PLN 150.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 100 per pet, per day
Parking
Uncovered valet parking costs PLN 100 per day with in/out privileges
Parking is available nearby and costs PLN 100 per day (492 ft away; open 24 hours)
Policies
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Francuski
Francuski Hotel
Francuski Krakow
Hotel Francuski
Hotel Francuski Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Hotel Krakow
Orbis Francuski Krakow Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel Krakow
Francuski Hotel
Francuski Krakow
Francuski
Hotel Francuski Hotel Krakow
Krakow Francuski Hotel Hotel
Hotel Francuski Hotel
Francuski Hotel Krakow
Hotel Francuski
Frequently asked questions
Does Hotel H15 Francuski Old Town - Destigo Hotels offer free cancellation for a full refund?
Yes, Hotel H15 Francuski Old Town - Destigo Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel H15 Francuski Old Town - Destigo Hotels?
Yes, cats and dogs are welcome, with a maximum weight of 20 kg per pet. There's a charge of PLN 100 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel H15 Francuski Old Town - Destigo Hotels?
Yes. Valet parking costs PLN 100 per day.
Is an airport shuttle service offered by Hotel H15 Francuski Old Town - Destigo Hotels?
Yes, an airport shuttle is available. The charge is PLN 130 per vehicle one-way.
What are the check-in and check-out times at Hotel H15 Francuski Old Town - Destigo Hotels?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Are there restaurants at or near Hotel H15 Francuski Old Town - Destigo Hotels?
Yes, there's an on-site restaurant.
What's the area around Hotel H15 Francuski Old Town - Destigo Hotels like?
Hotel H15 Francuski Old Town - Destigo Hotels is in Kraków Old Town, a short 4-minute walk from Main Market Square and 18 minutes' walk from Wawel Castle.
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Hotel H15 Francuski Old Town - Destigo Hotels Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Food
View
Palace
Restaurant
Bar
Train station
What guests liked
Breakfast was excellent, with a good quality selection and individual order option, and was a highlight of the stay. (27 reviews)
The property's dining options offered a wide variety of food, excellent service, and a lovely atmosphere. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
27 Jun 2025
Fabulous stay
Hotel is wonderful and in a fabulous location. Very clean, comfortable beds and excellent service. Would highly recommend staying here.
James
James, 4-night trip
10/10 Exceptional
11 Jun 2025
Fantastic all round. Great service and great hotel
Colin
Colin, 4-night trip
10/10 Exceptional
7 Jun 2025
Our first day here bit all is good
Colin
Colin, 1-night trip
8/10 Very good
17 Jul 2025
Great
Great hotel to study at. A bit away from many of our favourite places we found in the city. Mostly towards the south of the old city. Hotel is nice and rooms are great. Pillows and bed was fine but not too notch. Water pressure weak. In general good and met expectations.
Francis
Francis, 4-night trip
10/10 Exceptional
17 Apr 2025
Recommended!
Lovely hotel in a very nice location. The hotel staff are very friendly and helpful. Very good breakfast menu and buffe. I would definitely come here again
Mathias
Mathias, 3-night trip
10/10 Exceptional
11 Apr 2025
Fab central hotel, very close to everything. Staff are wonderful and very friendly. Highly recommended
Stephen
Stephen, 5-night trip
6/10 Good
28 Mar 2025
Hôtel was in a great location. Excellent breakfast. Room was a bit dates.
Malia
Malia, 1-night trip
10/10 Exceptional
25 Feb 2025
Really nice hotel with great staff. Value for money is excellent.
James
James, 4-night trip
10/10 Exceptional
20 Mar 2025
Everything was Great!
WILLIAM
WILLIAM, 3-night trip
10/10 Exceptional
7 Mar 2025
Absolutely perfect!
Ray
Ray, 6-night trip
10/10 Exceptional
30 Dec 2024
Great Location Great Hotel
Great Location, Beautiful Decor and very comfortable rooms. Staff very friendly and helpful
Diana
Diana, 3-night trip
10/10 Exceptional
10 Dec 2024
Wonderful hotel in old town
Matt
Matt, 6-night trip
10/10 Exceptional
14 Mar 2025
Very comfortable. Very pleasant and helpful staff. Great upgrade. Great location
Gerard
Gerard, 3-night trip
10/10 Exceptional
3 Jan 2025
Beautiful old hotel in the old town and close to the square and Christmas Market.
Eacham
Eacham, 2-night trip
10/10 Exceptional
23 Jan 2025
Wonderful hotel in the old town.
This is a wonderful hotel. The staff are very friendly and professional and breakfasts are so good. Krakow is a stunning city to visit and the Hotel Francuski made our trip even better still.
Margaret
Margaret, 4-night trip
10/10 Exceptional
16 Mar 2025
Excellent weekend getaway at Hotel Francuski with incredible staff (particular shout out to the young guy on reception who checked us in, forgotten his name but it begins with an M!)
Staff all had great English and were very accommodating with any questions we had and even called up restaurants to check
Ashfaq
Ashfaq, 1-night trip
10/10 Exceptional
7 Nov 2024
Excellent location, nice staff
Ievgeniia
Ievgeniia, 1-night trip
10/10 Exceptional
9 Jan 2025
Lovely place
Zbigniew
Zbigniew, 2-night trip
10/10 Exceptional
6 Feb 2025
Great atmosphere at the hotel, every detail is noticed. Polite staff, always there to help you. Fantastic location, a breath away from Krakow main square!
Ioulia
Ioulia, 2-night trip
8/10 Very good
2 Dec 2024
Good location and close to dining and shopping
BRUCE
BRUCE, 1-night trip
10/10 Exceptional
16 Nov 2024
Great hotel and location. Staff very professional and friendly.
Denine
Denine, 3-night trip
10/10 Exceptional
23 Mar 2025
A beautiful hotel in Krakow Old Town, the rooms or should I say suite was lovely, the breakfast was delicious and there was a good choice. The staff were very helpful. If you are driving, you can leave your keys at the reception and they will park it for you (for a charge), this was really worthwhile and took away any parking stress. The hotel was well situated for exploring Krakow on foot and there were many nice restaurants and cocktail bars nearby.
James
James, 4-night trip
10/10 Exceptional
30 Oct 2024
Great stay! Fantastic location and lovely breakfast. Would recommend.
Rajan
Rajan, 4-night trip
10/10 Exceptional
11 Nov 2024
Excellent location
Mark
Mark, 2-night trip
10/10 Exceptional
24 Mar 2025
What a hotel! Absolutely beautiful and clean. Large bedroom suite. Huge bathroom with quality decor. Breakfast food was cooked and presented like a Michelin * restaurant. Also a help yourself buffet with quality food and added little patisserie mini desserts. I could go on and on. So clean. Great staff.