We were only supposed to stay in Otavalo for one night, but a mishap with not getting our rental car forced us to change our plans drastically and we ended up staying here for 4 nights. We were honestly very happy that it happened.
The hostel is very well taken care of. The owner does speak English, the rest of the staff speaks little but they were all very helpful and attentive.
Breakfast each morning was bread/butter/jam, juice, eggs and coffee. The location is great, very close to the town square and the daily markets. The garden area inside was gorgeous. We were even able to have our laundry done. The owner also has a trusted contact for longer drives outside of the city if needed. We utilized this for an afternoon hike and a visit to Cotocachi (which is a must if you are in this area).
Overall, this is a wonderful hostel in Otavalo with friendly staff, a convenient location, and a great atmosphere.