6/10 - Tốt
27/04/2025
Loud with basketball team
Asked for a quiet room and was put on a floor with a basketball team that was constantly slamming doors and yelling in the halls. Called front desk and they said sorry it’s a basketball team and asked if we wanted to change rooms which we couldn’t do with our child already asleep. Woken up again at 2am due to the kids yelling in the halls. Called front desk and was told sorry the team just finished up in the pool. Why were these kids allowed in the pool until 2am is beyond me but is not acceptable that’s on hotel management for allowing that. Next morning was switched to the 3rd floor which was much better as the team was on the 2nd floor. Why would you ever put a person on the floor in the middle of a team is beyond me when you have other options in the first place. Hotel is dated and shows lots of signs where replacement is needed. Lamp shades are dirty and have spills and burn marks on them. Beds are hard and lumpy. If staying make sure you ask about teams as management gives them the run of the hotel even if other paying guests are there.
James
James, nghỉ 2 đêm cùng gia đình
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