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Hotel Casa Tortuga Tulum Cenotes Park Inclusive

3.0 star property
Hotel with outdoor pool, near Cenote Tortugas

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Photo gallery for Hotel Casa Tortuga Tulum Cenotes Park Inclusive

Ecotours
Superior Quadruple Room, 2 Double Beds | Blackout curtains, free WiFi, bed sheets
Balcony view
Ecotours
Ecotours
Escape to Hotel Casa Tortuga Tulum Cenotes Park Inclusive, near the stunning Tulum National Park. Enjoy kayaking and ecotours on-site, then relax in the outdoor pool with a lazy river or explore the surrounding garden.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Non-smoking
  • Air conditioning
  • Free parking
  • Free WiFi
  • Child-friendly activities

Main amenities (11)

  • Housekeeping once per stay
  • Near the beach
  • Outdoor pool and lazy river
  • Breakfast available
  • Free use of bicycles
  • Terrace
  • Air conditioning
  • Garden
  • Limited hour front desk
  • Tour/ticket assistance
  • Kayaking

Feel at home (6)

  • Children stay free
  • Television
  • Garden
  • Terrace
  • Blackout curtains
  • Limited housekeeping
The current price is 1.530.447 ₫
5.883.015 ₫ total
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room - Adults only

Deluxe Double Room - Adults only | Blackout curtains, free WiFi, bed sheets

Deluxe Double Room - Adults only

Highlights

Air conditioning
Mini-fridge
Plasma TV
Blackout curtains
Ceiling fan
Private bathroom
Digital channels
Wardrobe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

Standard Suite | Blackout curtains, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
Mini-fridge
Plasma TV
Separate bedroom
Ceiling fan
Blackout curtains
2 bathrooms
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 King Bed

Blackout curtains, free WiFi, bed sheets

Superior Double Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Plasma TV
Blackout curtains
Ceiling fan
Private bathroom
Digital channels
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Triple Room

Basic Triple Room | Blackout curtains, free WiFi, bed sheets

Basic Triple Room

Highlights

Air conditioning
Kitchenette
Mini-fridge
Plasma TV
Blackout curtains
Ceiling fan
Private bathroom
Stovetop
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Superior Quadruple Room, 2 Double Beds

Superior Quadruple Room, 2 Double Beds | Blackout curtains, free WiFi, bed sheets

Superior Quadruple Room, 2 Double Beds

Highlights

Air conditioning
Mini-fridge
Plasma TV
Blackout curtains
Ceiling fan
Private bathroom
Digital channels
Wardrobe
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | Blackout curtains, free WiFi, bed sheets

Deluxe Suite

Highlights

Air conditioning
Mini-fridge
Plasma TV
2 bedrooms
Ceiling fan
Blackout curtains
2 bathrooms
Private bathroom
  • Sleeps 3
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

Similar properties

Exterior

Siente Tulum

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 66 reviews
The price is 1.666.186 ₫
2.084.137 ₫ total
includes taxes & fees
10 Apr - 11 Apr
Siente Tulum

About the area

Map
Carretera Federal Playa del Carmen, Tulum, Tulum, QROO, 77780

What's nearby

  • Cenote Manatí - 7 min drive - 7.0 km
  • Xel-Há Park - 8 min drive - 10.0 km
  • Tulum Mayan Ruins - 11 min drive - 10.3 km
  • Soliman Bay - 11 min drive - 7.5 km
  • Playa Paraiso - 23 min drive - 16.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬11 min drive
  • ‪Mulut Jach Ki - ‬6 min drive
  • ‪Templo Dios del Viento - ‬11 min drive
  • ‪World Cafe - ‬5 min drive
  • ‪Chula Vista - ‬8 min drive

About this property

Hotel Casa Tortuga Tulum Cenotes Park Inclusive

When you stay at Hotel Casa Tortuga Tulum Cenotes Park Inclusive, you'll be within a 10-minute drive of Xel-Há Park and Tulum National Park. Guests can enjoy the outdoor pool, along with on-site kayaking. A lazy river, free bike rentals and a terrace are other highlights.

All-inclusive

All-inclusive room rates at Hotel Casa Tortuga Tulum Cenotes Park Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 20
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 5:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
    • Minimum Spring Break check-in age is 20
DONE

Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 9:00 AM–1:00 PM

Travelling with children

  • Children stay for free (see details)
  • Lazy river

What to do

  • Ecotours
  • Kayaking
  • Beach nearby
  • Snorkelling nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free bike hire

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Lazy river
  • Outdoor entertainment area

Room amenities

Be entertained

  • 60-cm plasma TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Mini fridge

More

  • Housekeeping (once per stay)

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 250 for adults and MXN 250 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

Also known as

Cenote Casa Tortuga Tulum
Hotel Casa Tortuga Tulum Cenotes Park Inclusive Hotel
Hotel Casa Tortuga Tulum Cenotes Park Inclusive Tulum
Hotel Casa Tortuga Tulum Cenotes Park Inclusive Hotel Tulum

Frequently asked questions

Does Hotel Casa Tortuga Tulum Cenotes Park Inclusive offer free cancellation for a full refund?

Yes, Hotel Casa Tortuga Tulum Cenotes Park Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Casa Tortuga Tulum Cenotes Park Inclusive?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Hotel Casa Tortuga Tulum Cenotes Park Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Casa Tortuga Tulum Cenotes Park Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Casa Tortuga Tulum Cenotes Park Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

What is there to do at Hotel Casa Tortuga Tulum Cenotes Park Inclusive and nearby?

Have fun with on-site activities such as kayaking and cycling. Additional recreation on-site includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a lazy river and a garden.

What's the area around Hotel Casa Tortuga Tulum Cenotes Park Inclusive like?

Hotel Casa Tortuga Tulum Cenotes Park Inclusive is a short 3-minute walk from LabnaHa Ecopark Adventures and 5 minutes' walk from Maya Adrenaline.

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Hotel Casa Tortuga Tulum Cenotes Park Inclusive Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful place and the rooms are amazing!
Ericka, 3-night trip

10/10 Exceptional

The hotel room included free access to Cenotes Park and was very accessible to Xel-Ha and Tulum. Staff was very helpful. The room was large and clean. We enjoyed our stay.
Kevin, 2-night trip

6/10 Good

Restaurant closed at 5pm, nothing else in area. The Baalman Restaurant requires reservation. Went to sleep hungry , when we were back from their atv tour the stores were closed. We didnt have a rental or transportation.
Monica, 2-night trip

10/10 Exceptional

Excelente lugar, lleno de naturaleza y paz.
Sheila, 1-night trip

8/10 Very good

Gabriela, 2-night trip

10/10 Exceptional

Très bonne surprise
Hôtel absolument fantastique . Un accès privilège au cenote le matin pour les clients de l’hôtel .. une vraie pépite avec très bon rapport qualité prix . Personnel gentil et dispo .
Katya, 1-night trip

8/10 Very good

Entrée pour les cenotes inclu dans le prix. Très abordable. Le cenote club est très tranquille la semaine mais doit être très très bien le week-end car le set-up est incroyable pour faire la fête.
Oury Dal, 1-night trip

10/10 Exceptional

Es la mejor experiencia cuando voy a tulum regresaria siempre
norma, 2-night trip

6/10 Good

Rentamos 3 habitaciones, pero solo yo tuve inconvenientes. 1ra habitacion yo pense que olia MUCHO a humedo, necesite salirme para tomar aire despues mi mamá que tiene mejor olfato me comento que era olor a gas, lo reportamos y nos cambiaron de habatacion ya que no me iba a quedar agusto, en el 2do cuarto que tuve el calenton de paso prendia y apagaba como si alguien abriera el agua caliente, se reporto y nos dijeron que era normal, claro que nos afecto en la regadera, si salia caliente pero no se calibraba, nos quemaba o salia muy fria. Aparte tenias hormiguitas, llevamos unas donas, que pusimos en el sillos y ni 5 min ya estan llenas de hormigas que tambien andaban en la cama. Repito todo esto solo me paso a mi a los de las otras dos habitaciones, todo bien.
Diana, 4-night trip

10/10 Exceptional

Magnífica opción de hospedaje en Tulum
Hotel muy cómodo, tranquilo y seguro dentro del centro turístico Cenote Tortuga. Excelentes habitaciones e instalaciones dentro de un ambiente natural a pocos kilómetros de Tulum. Nos dieron acceso gratuito al cenotre Tres Zapotes, que es espectacular. Muy recomendable.
Eduardo Jorge, 1-night trip

10/10 Exceptional

Hace falta algún centro de consumo de 24hrs, claro dependiendo la ocupación que tengan
Fabiola, 1-night trip

6/10 Good

Bonito lugar, complicado para dormir.
Increíbles los cenotes y las áreas naturales. Muy bonito. La habitación es cómoda con varias carencias. No funcionó el internet en la habitación y es muy mala la recepción. No se podía ver la TV. El personal no es muy amable y el lugar tiene demasiado polvo. Si deseas cenar tienes que viajar a Tulum. No hay servicio de restaurante después de las 6pm.
Luis, 1-night trip

10/10 Exceptional

I was not able to explore all the amenities due to my limited stay but I appreciate the options given. The room was excellent.
Silvia, 1-night trip

8/10 Very good

Read the fine print!
Hidden costs, final price was much more than advertised. The rest of the stay was great, loved the cenote experience!
Brad A, 2-night trip

10/10 Exceptional

Barbara, 1-night trip

10/10 Exceptional

Otima
andre, 3-night trip

4/10 Fair

Even though I reserved and paid on Expedia they didn’t validate it and had to pay again . The worker was very disorganized. Location is nice so it was a bit disappointing.
1-night trip

8/10 Very good

Jackielin, 4-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Absolutely amazing i spent the extra 400 peseos got a suite right in front of the pool! Had dinner on the balcony.. mosquitos had dinner as well but was still amazing. You get a free entrance to cenote tortuga we took n ice chest some beer and bought a pizza up there great day i cant describe how beautiful it waz not to crowded either . Theres a restaurant and a store onsite its a litle expensive but it to be expected we went to the oxxo or the supermarket in tulum 20 minutos to get 50cent tacos then took them back fire 🔥 fire 🔥 (means amazing) expect to spend the whole day there they have a lazy river tour ..im NOT a tour guy i like drinking beer n maken my own way but this tour is cool 😎 next time ill bring a floating ice chest..also for the teenagers it has platforms to jump off into the cenote ,nothing crazy mom the worrier ..tallest 1 is like 10 feet and they make you where a life jacket
1-night trip

2/10 Poor

Péssimos em tudo.
HORRÍVEL, FUJA, não se hospede nesse lugar, quarto com cheiro insuportável de esgosto, não teve limpeza de quarto, não tem nada perto, não tem possibilidade de comida após ás 16hrs. A comida única do local é cara e ruim. Uma das piores acomodações de toda ninha vida. Grosseiros e péssimo atendimento.
Eduany, 2-night trip

8/10 Very good

tay if you like the cenote
We booked it because of its location, which turned out to be the best feature of it. The ground is nicely maintained. We participated the tour. The water in cenote is pristine with many fishes. Staying in hotel saved us 50%, about $10 person each for the tour. The tour guide is just so-so, all we got from him is “put your shoes in this basket; you have 15 min in this cenote”. The next morning we got to the cenote early and enjoyed it all by ourselves for about 1 hour. It is surreally beautiful. The basic quadruple room has two double beds and a kitchenette. AC was fine. Wifi was on during day time but not working in the evening—I think too many people tried to use it in the evening There are dinnerware but almost no pots and certainly no cutting knife and the stove cannot be light up so do not plan cooking there. Toilet was clogged each every time (we did not out the tissue in). We used the plunge but in the morning even plunge did not work. We used the one in reception.
Liping, 2-night trip

8/10 Very good

Andre Felipe, 2-night trip

10/10 Exceptional

Excelente por el descuento a huéspedes para visita a los cenotes.
1-night trip

6/10 Good

-The close proximity to the cenotes was great and they include access to one Cenote and they give a discount for the 4 Cenote tour. The price of the hotel for the area is good especially when your friends are getting married at dreams tulum which costs 400$ USD/night. —The dogs barking all night is the main problem (loud barking dogs all night long)and also being so far from town. -You can stand on the side of the road and flag down a collictivo (shuttle van) for 25$ Mexican. If you take taxis in this area they will cost you around 300-500$ MXN that is very expensive.
2-night trip