Very unprofessional, we were told up front we needed to provide IDs and signatures for all people staying and car license plate for regular police checks. Filthy and broken down as if it were abandoned. Broken AC, broken toilet, torn shower curtain, dirty sheets, no pillow cases, cigarette burns all over blankets. We asked for another room, they said they were all booked... when in fact the place was empty, no cars in the parking lot other than our own. We left within 10 minutes of checking in and were told we would be refunded in a week, that the manager was away till then. But nothing came and we had to reverse the charge through our bank after investigation. Oooufff!