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Cayo Exclusive Resort & Spa

5.0 star property
Upmarket beachfront hotel with spa, near Plaka Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cayo Exclusive Resort & Spa

Premium Room with Private Pool - Sea View | View from room
Executive Room with Private Pool - Sea View | Terrace/patio
Two Bedroom Interconnecting Rooms with Private Pool - Sea View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
View from room
Aerial view
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Free beach shuttle
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach towels
  • Pool bar

Feel at home (6)

  • In-room childcare (surcharge)
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Room with Private Pool - Sea View

Premium Room with Private Pool - Sea View | View from room

Premium Room with Private Pool - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Dining table
Hypo-allergenic bedding
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Suite with Private Pool - Sea View

Executive Suite with Private Pool - Sea View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Suite with Private Pool - Sea View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Superior Room - Sea View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Superior Room - Sea View

Highlights

Furnished patio
Soundproofed
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Fam Room-Private pool -Sea View

Superior Fam Room-Private pool -Sea View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Superior Fam Room-Private pool -Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Grand Suite with Private Pool & Outdoor living area - Sea View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Grand Suite with Private Pool & Outdoor living area - Sea View

Highlights

Furnished patio
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
Dining table
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Duplex with Private Pool - Basement Level - Sea View

Family Duplex with Private Pool - Basement Level - Sea View | Terrace/patio

Family Duplex with Private Pool - Basement Level - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
Pillow menu
  • 66 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Retreat with Private Pool - Sea View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Family Retreat with Private Pool - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Dining table
Hypo-allergenic bedding
  • 80 sq m
  • Sea view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room with Private Pool - Sea View

Superior Room with Private Pool - Sea View | Terrace/patio

Superior Room with Private Pool - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Dining table
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Room with Private Pool - Sea View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Room with Private Pool - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Dining table
Hypo-allergenic bedding
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Two Bedroom Interconnecting Rooms with Private Pool - Sea View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Two Bedroom Interconnecting Rooms with Private Pool - Sea View

Highlights

Furnished patio
Soundproofed
Private pool
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 66 sq m
  • Sea view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Duplex Two-Bedroom Suite with Private Pool - Sea View

Duplex Two-Bedroom Suite with Private Pool - Sea View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Duplex Two-Bedroom Suite with Private Pool - Sea View

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Heating
  • 125 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed

Similar properties

Property grounds

Domes of Elounda, Autograph Collection

Pool
Free breakfast
Spa
Airport transfer
9.2 out of 10, Wonderful, (154)
Domes of Elounda, Autograph Collection

About the area

Map
Elounda, Plaka, Agios Nikolaos, Crete, 720 53

What's nearby

  • Plaka Beach - 5 min walk
  • Elounda Windmills - 8 min drive
  • Spinalonga - 11 min drive
  • Spinalonga Castle - 16 min drive
  • Port of Agios Nikolaos - 20 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 70 min drive
  • Sitia (JSH) - 96 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪Nikos Fish Tavern - ‬6 min drive
  • ‪Leonidas Taverna - ‬7 min drive
  • ‪Epico - ‬9 min walk
  • ‪Blend - ‬3 min drive
  • ‪Gorgona - ‬9 min walk

About this property

Cayo Exclusive Resort & Spa

At Cayo Exclusive Resort & Spa, you can spend time at the beach enjoying the shade from a beach umbrella, plus windsurfing is nearby. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Stone Beach by Cayo, one of 4 restaurants, serves Mediterranean cuisine and is open for lunch. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar and a health club. Fellow travellers love the helpful staff.

Languages

English, French, German, Greek, Italian, Russian, Ukranian

At a glance

Hotel size

  • 70 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)
  • Bed rails
  • Stair gate
  • Outlet covers

What to do

  • On the beach
  • Free beach shuttle
  • Helicopter/aeroplane tours
  • Private winery tours
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Windsurfing nearby
  • Scooter/moped hire nearby
  • Winery tours nearby

Working away

  • 3 meeting rooms
  • Conference space (1292 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Bike hire
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Mediterranean architecture

Accessibility

  • Tile flooring in room

Room amenities

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • In-room massage
  • Furnished patio

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Dining table
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Armonia has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Dining

Stone Beach by Cayo – This beachfront restaurant specialises in Mediterranean cuisine and serves brunch, lunch and light fare.
Ambrosia Main Restaurant – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
Sage & Thyme Mediterranea – Overlooking the ocean and pool, this restaurant specialises in Mediterranean cuisine and only serves lunch. Open daily.
Kelari Gourmet Restaurant – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.
Enastron Pool Bar – This bar is located by the pool. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March to 31 October, EUR 10.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 120 per vehicle (one-way. Maximum occupancy 3)

Renovations and closures

The property is closed during January, February, March, November, December and April.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 70.0 per day
  • Airport shuttle service for children up to age 12 costs EUR 120 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • Guests under 14 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number 1168606

Also known as

Cayo Exclusive Resort Spa
Cayo Exclusive Resort & Spa Hotel
Cayo Exclusive Resort & Spa Agios Nikolaos
Cayo Exclusive Resort & Spa Hotel Agios Nikolaos

Frequently asked questions

Is Cayo Exclusive Resort & Spa currently open?
The property is closed during January, February, March, November, December and April.
Does Cayo Exclusive Resort & Spa offer free cancellation for a full refund?
Yes, Cayo Exclusive Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cayo Exclusive Resort & Spa?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Cayo Exclusive Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Cayo Exclusive Resort & Spa?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Cayo Exclusive Resort & Spa?
Yes, an airport shuttle is available. The charge is EUR 120 per vehicle one-way.
What are the check-in and check-out times at Cayo Exclusive Resort & Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Cayo Exclusive Resort & Spa and nearby?
Have fun with nearby activities such as cycling, hiking and horse riding. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Cayo Exclusive Resort & Spa also has 2 bars and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Cayo Exclusive Resort & Spa?
Yes, there are 4 on-site restaurants, featuring beachfront dining, Mediterranean cuisine and ocean views.
Does Cayo Exclusive Resort & Spa have any outdoor private spaces?
Yes, every room features a furnished patio.
What's the area around Cayo Exclusive Resort & Spa like?
Cayo Exclusive Resort & Spa is located a short 5-minute walk from Plaka Beach.

Cayo Exclusive Resort & Spa Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely stay
Private pool and balcony with room is great. Breakfasts are lovely. Staff very helpful and friendly.
Emma, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room is clean, plenty of space, amazing view over the sea and Spinalonga. Private pool is worth a 5 star review on its own but the rest of the hotel adds even more, definitely worth it.
James, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Benjamin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful resort, extraordinary staff, delicious breakfast, thoughtfully designed rooms for families, nice gym and pools, convenient and easily walkable to the beach and town. Truly an extraordinary stay in every way. Kelari Restaurant is delicious and unique, and we had two amazing dinners there with exceptional service and lovely Cretan wine. One of the best resorts in which we have had the pleasure of staying. We'll be back!
Beth, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Elena, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet area but amazing pool suites and very modern and clean
Corrin, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing View!
Beautiful hotel with an amazing view of the sea and Spinalonga Island. Every room has a private plunge pool. Rooms are well arranged and spacious.
Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Most amazing customer service I have experienced. I travel a lot and have visited quite a few places but this one has really topped all of them.
Stefan, 5-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Simon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property and location
Derek, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great stay!
Reuben, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Splendid hotel! Highly recommend! The staff is friendly and super helpful. The place is gorgeous and well kept. Wish we could have stayed longer.
Lisa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely relaxing hotel, great service, recommended for a peaceful time in lovely surroundings
Stephen, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel. Thoroughly enjoyed our stay
Ed, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cayo Crete was s awesome
I have travelled a lot and all over the world and this is probably the best hotel I have stayed in….Exclusive it certainly was….fantastic location, excellent quality and superb service
Personal plunge pool
Executive room
Room lounge area
Private sun terrace
andrew, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cynthis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

The design and style of the property is excellent with many little things considered, but what really makes it special is the staff who will always go the extra mile with nothing too much trouble. Bravo for the training and customer engagement.
Branislav, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tom, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were without exception helpful, polite, professional, and extremely friendly. Pool area was stunning and not overcrowded. Room had its own mini pool as well. Excellent breakfast. Main restaurant seemed quite pricey but Plaka village only a short walk where there were a myriad of eating options. Fantastic place and would thoroughly recommend.
Verified Expedia guest review

10/10 Exceptional

vivien sylvia, 7-night trip
Verified Expedia guest review

10/10 Exceptional

This is a really excellent hotel. Not only the staff was amazing alt all times, the entire resort was very well built and comfortable. The owner is local and owns a construction company and you can feel that by how well the hotel is built. There is a funicular lift for the rooms which are built on a steep hill making it very easy to access the rooms. The room has got a great size and the bathroom and toilet are separate and very good. There is plenty of storage space which I feel sometimes is lacking in hotels. The view from the room is impressive and the private swimming pool is quite good size. There is plenty of free water, a welcome pack. The gym is well equipped. The breakfast is excellent and at request some vegan options were available (although not a lot in terms of hot food). There are 2 large swimming pools and the beach is a 4 minute walk. They provide a shuttle to the beach. There are electric car charging points and electric cars for rental.
Ricardo, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

All Staff were amazing and nothing was any trouble for them
Lisa, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jonathan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice staff pleasent overall
Hasan, 3-night romance trip
Verified Expedia guest review