When visiting Khiva, Hotel Khiva Palace is a great choice to consider. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or manicures and pedicures. A poolside bar, a steam room and a seasonal outdoor pool are other highlights.
Languages
English, French, Russian, Turkish
At a glance
Hotel size
38 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 16
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Minimum Spring Break check-in age is 15
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
Children (7 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site extended parking
On-site parking is limited
On-site parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Travelling with children
Children stay for free (see details)
Children's pool
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Bike hire
Facilities
Safe-deposit box at front desk
Terrace
Seasonal outdoor pool
Full-service spa
24-hour pool access
Steam room
Lockers available
Banquet hall
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Washing machine
Window screens
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Chef
More
Daily housekeeping
In-room safe
Access via exterior corridors
Local maps
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: UZS 37500.00 per person, per night. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately UZS 60000 for adults and UZS 30000 for children
Airport shuttle service is offered for an extra charge of UZS 170000 per vehicle (one-way. Maximum occupancy 4)
Children & extra beds
Airport shuttle for children between the ages of 8 and 12 costs UZS 170000 (one-way)
Pool, spa, & gym (if applicable)
Pool open 24 hours
The seasonal pool is open from March to November
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Please note that any payments to the hotel (whether cash or non-cash transactions) must be made in either USD or EUR, whichever is accepted by the property.
This property does not have lifts.
This property accepts cash.
Also known as
Hotel Khiva Palace Hotel
Hotel Khiva Palace Khiva
Hotel Khiva Palace Hotel Khiva
Frequently asked questions
Does Hotel Khiva Palace offer free cancellation for a full refund?
Yes, Hotel Khiva Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Khiva Palace?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have 24-hour pool access.
Are pets allowed at Hotel Khiva Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Khiva Palace?
Yes, there's free self and extended parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Khiva Palace?
Yes, an airport shuttle is available. The charge is UZS 170000 per vehicle one-way.
What are the check-in and check-out times at Hotel Khiva Palace?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Khiva Palace and nearby?
Hotel Khiva Palace has a spa and a seasonal outdoor pool, as well as a steam room.
Are there restaurants at or near Hotel Khiva Palace?
Yes, there's an on-site restaurant.
What's the area around Hotel Khiva Palace like?
Hotel Khiva Palace is a short 14-minute walk from Tosh-hovli Palace and 16 minutes' walk from Islam Khodja Minaret and Mosque.
Hotel Khiva Palace Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
8.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Good
4 Oct 2024
Hotel was about a 20 minute walk from Old Khiva. otherwise it was good.
Arlo
Arlo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Apr 2023
Excellent hotel
Excellent hotel, short walk to Ichan Kala. Spacious rooms, excellent breakfast and friendly helpful staff.
Mark
Mark, 3-night trip
Verified Hotels.com guest review
8/10 Very good
6 Oct 2022
The place is walking distance to railway station, and close to the old city . They charged me for airport taxi even though it says is free on the listing
shahin
shahin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 Jun 2022
Absolutely perfect
Sumblina
Sumblina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jan 2022
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
16 Sep 2024
Hotel is basic and adequate but no more. Rooms are very basic and dated, and don´t expect anything more than a bed and a bathroom. Was given a room facing to a noise theme park which played loud music until 10:30pm. Furthermore, water pressure in the shower was almost non-existent and the power went out on the last day.
Steen Karsk
Steen Karsk, 2-night trip
Verified Hotels.com guest review
8/10 Very good
25 Jul 2024
Bon rapport qualité/prix
Les +: Hôtel très bien placé, à 700m du centre historique et à 200m de la gare. Chambre vaste et propre, très très calme. Petit déjeuner correct et varié (vrai expresso ).Personnel aidant et à l écoute.
Les -: la piscine était verte pendant 2 jours mais ils l ont nettoyé le 3e jour. La clim de notre chambre était faible (mais nous n avons pas demandé à changer). L hôtel mériterait un meilleur entretien autour de la piscine mais rien de grave
sylvie
sylvie, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
21 Aug 2022
Hotel in posizione comoda per la vicinanza alla stazione di Khiva ma anche all'ingresso della città. Ampie camere e spaziosi anche gli ambienti comuni. Staff disponibile e pronto a risolvere inconvenienti e intoppi. Colazione sufficiente. Piscina poco invitante
Fabio
Fabio, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
16 Aug 2022
Super emplacement ! Très serviable ! Joli piscine ! Je recommande
marie pierre
marie pierre, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
2 Apr 2022
Amazing staff, I arrived early but I was able to get in my room immediately. Location is great, especially if you arrive by train. Walking distance from the railway station and also walking distance to the old town. Breakfast was okay, typical Uzbek breakfast. Rooms were clean but a bit wornout. There is a restaurant downstairs so you'll hear the music to your room, luckily both nights I stayed the party ended by 9pm so it didn't really disturb.