Our room was clean and in line with other locations we have stayed in with this brand.
Our disappointment in this stay came from the front desk staff apathy and the complete inefficiency, low quality and lack of cleanliness of the breakfast. Staff were serving thru a small window completely unneeded, eggs were watery, items like utensils were hidden in corners, the organization of components made no logical sense, items were out of stock repeatedly within the first hour of service (butter, syrup, juice). Garbage cans were completely overflowing and unattended. Cheap plastic plates and utensils were so difficult to use. Staff should have been attending to the area, keeping it stocked and clean.
Front desk staff at check in were disorganized and extremely confused. They did not provide information about the stay.