Located in the heart of Commercial, Hay Hotel offers a warm welcome with laundry facilities and free in-room WiFi. Start your day with continental breakfast, then take advantage of express check-out and express check-in for a seamless stay. The helpful staff has left a lasting impression on previous guests.
When visiting Hay, Commercial Hay Hotel is a great choice to consider. Free perks include WiFi and self-parking. Fellow travellers love the helpful staff.
Languages
Chinese (Mandarin), English, Hindi
At a glance
Hotel size
31 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
On-site parking includes off-street options
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Shared microwave
Shared fridge
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Facilities
Picnic area
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Electric kettle
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Microwave
More
Daily housekeeping
Fees & policies
Optional extras
Late checkout can be arranged for an extra charge of AUD 20
Policies
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Also known as
Commercial Hay Hotel Hay
Commercial Hay Hotel Hotel
Commercial Hay Hotel Hotel Hay
Frequently asked questions
Are pets allowed at Commercial Hay Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Commercial Hay Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Commercial Hay Hotel?
Check-in start time: 2:00 PM; check-in end time: 7:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of AUD 20. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Commercial Hay Hotel and nearby?
Commercial Hay Hotel has a picnic area.
What's the area around Commercial Hay Hotel like?
Commercial Hay Hotel is a short 12-minute walk from Dunera Museum and 13 minutes' walk from Hay Heritage Walk.
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Commercial Hay Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Good
7 Feb 2025
very little hot water
Good over night stay for price but your lucky if you get a hot or even warm shower
Ian
Ian, 1-night trip
10/10 Exceptional
12 Sep 2024
Great for overnight stop
Robyn
Robyn, 1-night trip
8/10 Very good
24 Oct 2024
Great Overnight stay
Staff are Pleasent
Clean tidy room
Comfortable bed and great shower hot water and pressure ,hair dryer in room
Car park full but out the front parking not an issue
Hotel is old but ideal for an overnight stay we will use this again
Ernest
Ernest, 1-night trip
8/10 Very good
17 Aug 2024
Great accommodation at a great price. Breakfast also was had a great selection for all famiky members.
Janelle
Janelle, 1-night trip
10/10 Exceptional
27 May 2024
Great Stay
Charles du
Charles du, 1-night trip
8/10 Very good
14 Sep 2024
Good stay
Michael
Michael, 1-night trip
8/10 Very good
23 Sep 2024
Fantastic staff
Katie
Katie, 1-night trip
6/10 Good
30 Jan 2025
Not happy with a cold shower
The one thing I asked for after reading feed back prior to booking was a room that had hot water, I ran the shower 20 minutes and had to endure a bloody cold shower! If you are going to rent rooms out you first must have not only clean sheets but a hot shower too!
Ian
Ian, 1-night trip
10/10 Exceptional
23 Nov 2024
everything was good except wifi.
Prakash
Prakash, 1-night trip
8/10 Very good
5 Aug 2024
Rooms were well set out for sleeping a family of 4. Clean and was able to do our own breakfast in the room
Janelle
Janelle, 1-night trip
6/10 Good
7 Oct 2024
Fast and easy check in. Clean room.
Lisa
Lisa, 1-night trip
10/10 Exceptional
11 Jul 2024
Fabulous rest stop, pet friendly, ground floor rooms easy access
Verified traveller
1-night trip
8/10 Very good
26 Dec 2024
It is what it is.
It was Christmas Day, so we didn’t see any staff. Collected our keys from a key safe. It was a comfortable bed and we slept well. Air con worked, thankfully. Wifi did not. Carpet wasn’t the cleanest, but the bed sheets were spotless and comfortable.
Giles
Giles, 1-night trip
10/10 Exceptional
9 Aug 2024
Unexpectedly better than average pub hotel : had balcony room that was comfortable and quiet.
In town which had good food options and Murrumbidgee running on its edge.
Robert
Robert, 1-night trip
8/10 Very good
14 Oct 2024
Everything you need
Nothing fancy, but very comfortable, clean and tidy. At the price, excellent value.
Beth from hotel management was very obliging and helpful.
Thanks very much.
Umeshwara
Umeshwara, 1-night trip
6/10 Good
7 Jun 2024
Thought it was great pub was closed down, so quiet , room was very clean and water hot, good value for money ,
Michelle
Michelle, 1-night trip
8/10 Very good
16 Apr 2024
Staff very friendly & free breakfast a nice surprise
Eddie
Eddie, 1-night trip
10/10 Exceptional
18 Jun 2024
Great friendly staff. Good room for the price. Strong hot shower
Megan
Megan, 1-night trip
10/10 Exceptional
16 May 2024
Excellent room with own bathroom & balcony access was great, room was clean and fresh will stay again & recommend to others
Peter
Peter, 1-night trip
10/10 Exceptional
15 Jul 2024
A beautiful building with some palatial rooms, opening onto a magnificent veranda from which to watch sunsets.
Pet friendly and breakfast is provided- a nice touch .
Plenty of parking and it possible to walk everywhere
Nelly
Nelly, 2-night trip
10/10 Exceptional
17 Jul 2023
very helpfull staff and a good location clean rooms
Alexander
Alexander, 1-night trip
8/10 Very good
15 Apr 2024
Extremely clean old pub has been renovated (with some design flaws). Very friendly staff and comfortable bed.
Paul
Paul, 1-night trip
10/10 Exceptional
5 Dec 2023
The room and ensuite were spotless, the bed was very comfortable and the continental breakfast was great. Would highly recommend the Commercial Hay Hotel.
Tony
Tony, 1-night trip
10/10 Exceptional
24 Oct 2022
Great location and easy afterhours checkin
Anjalee
Anjalee, 1-night trip
6/10 Good
23 May 2023
Value for money with continental breakfast included.