Located just 0.6 mi (1 km) from the airport, Comfort Suites Knoxville Airport offers a free shuttle (available 24 hours). You can get a workout in at the fitness centre, or take a dip in the indoor pool. Also, this hotel is within a short drive of University of Tennessee. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
59 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
On-site extended parking (fees apply)
Wheelchair-accessible parking and van parking on site
Transfers
Free airport shuttle (available 24 hours)*
Property amenities
Food and drink
Free self-service breakfast each morning 7:00 AM–9:30 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting room
Services
24-hour front desk
Laundry facilities
Free newspapers in reception
Luggage storage
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness centre
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Closed-captioned TV
Accessible bath
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
LCD television
Premium cable channels
Films for purchase
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Sofa bed
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Parking
Extended parking is available for an extra charge
Policies
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Suites Airport Hotel Alcoa
Comfort Suites Hotel Airport
Comfort Suites Airport Alcoa
Comfort Suites Airport
Comfort Suites Knoxville Alcoa
Comfort Suites Airport in Alcoa TN
Comfort Suites Knoxville Airport Hotel
Comfort Suites Knoxville Airport Alcoa
Comfort Suites Knoxville Airport Hotel Alcoa
Frequently asked questions
Does Comfort Suites Knoxville Airport offer free cancellation for a full refund?
Yes, Comfort Suites Knoxville Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Suites Knoxville Airport?
Yes, there's an indoor pool.
Are pets allowed at Comfort Suites Knoxville Airport?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Suites Knoxville Airport?
Yes, there's free self parking.
Is an airport shuttle service offered by Comfort Suites Knoxville Airport?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Comfort Suites Knoxville Airport?
You can check in starting at 3 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Comfort Suites Knoxville Airport and nearby?
Comfort Suites Knoxville Airport has an indoor pool and a fitness centre.
Comfort Suites Knoxville Airport Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
10 Dec 2024
Todd
Todd, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Dec 2024
Kari
Kari, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
A.J.
A.J., 1-night trip
Verified Hotels.com guest review
6/10 Good
28 Nov 2024
Not so Comfort Suites
We stay at comfort suites a good bit. This was by far the worst condition and comfort I have ever experienced at a Comfort Suites.. needs to be updated and deep cleaned… Bed was like sleeping on bricks and bathroom was very displeasing.
daniel
daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
Crystal
Crystal, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Nov 2024
Ashley
Ashley, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
Donna
Donna, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Ismael
Ismael, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
20 Oct 2024
Avoid this hotel doesn’t met C Suite Standards
When we booked 2 rooms at this hotel we requested a connected rooms or rooms on the same floor. When we checked in they told us the rooms were on separate floors and could not be changed. My elderly legal blind mother in law mentioned she would just yell loudly if she fell, the check in clerk reluctantly moved both rooms to the same floor. We also requested pay at check in so my mother in law could pay for her room. However when we checked in the clerk informed us the room had already been charged and could not be changed. Once in our room it was in poor repair, half the room’s lights didn’t work, & the refrigerator was full of food from a previous guest. There were no extra blankets. We only had 2 towels for 3 registered guests. The heat was set on 80 degrees & the room had a plug in air freshener which was so overwhelming it gave us a headache. The breakfast provided was the bare minimum & the coffee & juice tasted awful. There was no hot chocolate, hard boiled eggs or bananas & only 2 kinds of cereal. We had other family members who rented 2 additional rooms & they had similar issues with their rooms & breakfast experiences. There was also a $3/night service fee charged to each room which the desk clerk could not explain what it was for & wouldn’t remove it. This hotel does not live up to the standards and expectations associated with a Comfort Suites and it is not clean or in good repair. We will not stay here again nor would we recommend it to anyone.
Catherine
Catherine, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Oct 2024
Crystelle
Crystelle, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
17 Oct 2024
Bait and Switch!
Was a "pay at the hotel" reservation. Hotel immediately put a hold on the reservation the minute it was done on the hotels.com website. Then when i came to check in i wanted to use another credit card to pay and they couldn't do that and charged the card that had the hold on it.
Verified traveller
2-night business trip
Verified Hotels.com guest review
4/10 Fair
5 Oct 2024
It’s disgusting and nothing worked
Josh
Josh, 1-night business trip
Verified Hotels.com guest review
6/10 Good
1 Oct 2024
Michele
Michele, 4-night trip
Verified Hotels.com guest review
8/10 Very good
29 Sep 2024
Philip
Philip, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sep 2024
Bryan
Bryan, 1-night trip
Verified Expedia guest review
2/10 Poor
23 Sep 2024
The rooms smelled and felt unclean. There were bugs in the room. I bought a pack of crackers in the lobby and ended up throwing them out because when I opened the pack, they looked old and had black spots on them. I would not recommend this place to anyone.
Eunice
Eunice, 1-night trip
Verified Expedia guest review
2/10 Poor
21 Sep 2024
Dirty. Pool was awful and hot tub nor pool not usable. Breakfast awful. Couch was old and very dirty. Items left behind from last family. Very gross would not stay again. Paid a high rate and I feel like it should have been comparable to a motel.
Janelle
Janelle, 2-night trip
Verified Expedia guest review
2/10 Poor
20 Sep 2024
Seemed very dirty and the smell was awful. Lots of stains on the floor and curtains.
Johnathan
Johnathan, 1-night trip with friends
Verified Expedia guest review
6/10 Good
18 Sep 2024
I booked two rooms with two beds each. When I arrived, they only had King rooms. They offered my money back, they did not offer to fix this mistake. I ended up having to buy another room. Not happy about mix up.
Then, one of the rooms was not cleaned and we had to change rooms but only to another room with one bed.
William
William, 1-night business trip
Verified Hotels.com guest review
6/10 Good
16 Sep 2024
The highway / cross street that needs to be maneuvered while driving to and from the hotel is very busy and difficult to cross. No traffic signals in the area.
Amy
Amy, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Sep 2024
So convenient for stay and fly!
Job was very helpful upon check-in, arranging for the airport shuttle to pick us up at 6:00 am the next morning. The room was comfortable and equipped with everything needed for an overnight stay. The bathroom was clean and towels were plentiful, but the fixtures are starting to show some wear. We were able to safely leave our car there for three nights while we made a quick weekend visit to New England.
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Sep 2024
Was a pretty good hotel , bathroom needed the walls fixed around the shower
Ralph
Ralph, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
14 Sep 2024
Property was terribly outdated. The rooms weren’t cleaned, they tried to check me on to a dirty room. They then checked me into a room which smelled like smoke and the shower was moldy. The pool was outdated and seemingly dirty. The jets in the hot tub did not work. The water was dirty. Overall this was not a good stay it was terrible.
Roshawn
Roshawn, 1-night family trip
Verified Expedia guest review
2/10 Poor
5 Sep 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
4 Sep 2024
Cockroach’s in room
The staff, licati to airport was excellent. Rooms were clean but the heavy use of freebreeze was vey overwhelming, this indicates a need to cover up unpleasant odors. The bathroom and parts of the room were needing repair. The beds were clean and comfortable. There were cockroaches we spotted and killed in the bathroom. Thus the reason I am giving this a poor rating. The Staff was very nice, courteous, and friendly and give them a 5 star or higher rating.