Property has nice features and amenities. However the staff isn’t great, reliable or helpful. The beach crew is great. One bartender at 3030 was also great. The spa staff wasn’t that friendly. Supposed to have drink and food service at the private spa pool, and didn’t. Worker didn’t show for shift, wasn’t replaced by anyone - so you had to walk about 400 yds through the lobby to another pool area to get anything. Really devalued the spa area and experience. The sea level bar had awful service. Slow, inattentive, unfriendly. Dining options are decent though food and drink wise. The location is not walkable go anywhere else. Have to drive out or take an Uber. Fire pits weren’t lit ever, spa doesn’t offer champagne or any fun benefit. Rooms were nice. It’s a nice place overall, but the staff and execution brings it down.
Oh and our room balcony was under construction, so we couldn’t use our ocean front balcony at all. No warning this would be an issue when booking. They have a us a credit for the inconvenience - but I would have booked elsewhere had I known that ahead of time.