10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
What's nearby
Whakarewarewa: The Living Maori Village - 1 min walk
Te Puia New Zealand Maori Arts and Crafts Institute - 17 min walk
Rotorua Central Mall - 3 min drive
Polynesian Spa - 4 min drive
Redwoods Whakarewarewa Forest - 6 min drive
Getting around
Rotorua (ROT-Rotorua Regional) - 12 min drive
Restaurants
Ciabatta Bakery - 3 min drive
McDonald's - 3 min drive
Shadehouse Cafe - 18 min walk
Pantry D'or - 19 min walk
Scope Cafe Rotorua - 3 min drive
About this property
Rydges Rotorua
Enjoy your visit to Rotorua with a stay at Rydges Rotorua. Guests can take a dip in the outdoor pool or grab a bite to eat at Chapman Restaurant, which serves breakfast and dinner. This luxurious hotel also features a bar/lounge, a fitness centre and a hot tub. Fellow travellers say great things about the pool and helpful staff.
Languages
Chinese (Mandarin), English, Filipino, Hindi, Japanese, Russian
At a glance
Hotel size
203 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Working away
Meeting rooms
Conference centre (651 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Fireplace in reception
Television in common areas
Fitness centre
An outdoor pool
Heated pool
Hot tub
Banquet hall
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 173
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Vibrating pillow alarm
Well-lit path to entrance
Step-free path to entrance
Deep-pile carpet in room
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Recycling
Special features
Dining
Chapman Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately NZD 35 to 35 for adults and NZD 0 to 0 for children
Credit card charges are subject to an extra charge of 2.00 per cent
Children & extra beds
Rollaway beds are available for NZD 60 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses geothermal energy.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua
Frequently asked questions
Does Rydges Rotorua offer free cancellation for a full refund?
Yes, Rydges Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Rydges Rotorua?
Yes, there's an outdoor pool.
Are pets allowed at Rydges Rotorua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rydges Rotorua?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Rydges Rotorua?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Rydges Rotorua and nearby?
Rydges Rotorua has an outdoor pool and 1 hot tub, as well as a fitness centre and a garden.
Are there restaurants at or near Rydges Rotorua?
Yes, there's an on-site restaurant, Chapman Restaurant.
What's the area around Rydges Rotorua like?
Rydges Rotorua is a short 1-minute walk from Whakarewarewa: The Living Maori Village and 17 minutes' walk from Te Puia New Zealand Maori Arts and Crafts Institute. Travellers say that the hotel is in a great location.
Rydges Rotorua Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Jan 2025
Sakura
Sakura, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Jan 2025
Great experience
Great location and excellent service. Small rooms but enough for the three of us.
Thai
Thai, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Jan 2025
Five Star Hotel
Check in was smooth,
Hotel was beautiful
Will definitely stay again
Ruhina
Ruhina, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
17 Jan 2025
Nice and clean larger hotel on the outskirts of town. A pleasant stay but a little farther from the Centre than we would have preferred.
Alex
Alex, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Jan 2025
Stunning views of the thermal activity, friendly and helpful staff. The updated rooms felt modern and clean.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jan 2025
Very comfortable hotel with lovely pool and outdoor seating area the hammocks were a nice touch
Caroline
Caroline, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 Jan 2025
Not as described
Room wasn’t cleaned properly and didn’t meet the description. When I asked for a clean room which matched the description of when we booked they provided another room which was not to the description or been cleaned properly. Poor customer service, no sympathy or care.
tommy
tommy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jan 2025
Great for a Rotorua stay!
Rydges is a lovely hotel. We were sorry that we only stayed for one night. Right in the heart of the geothermal area - we could see the steam from our room! As we arrived late evening decided to try the buffet at the hotel which turned out to be pretty amazing!! Would definitely recommend.
Alan
Alan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jan 2025
Liam
Liam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jan 2025
Soak, Drink, Sleep
This is a nice modern motel, which was very clean and comfortable. Very nice security guard on duty. The hot tub was wonderful to soak in after a long day of hiking. We enjoyed drinks at the bar and a wonderful buffet breakfast the next morning.
Susan
Susan, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 Dec 2024
ALYSSA
ALYSSA, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Dec 2024
Far from the town center
The manager of the hotel was helpful and kind. We stayed in the newest room that is a part of an upcoming redesign, and it was comfortable. In general, this hotel is far from town.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Emmanuel
Emmanuel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Dec 2024
SUNG JIN
SUNG JIN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Reshma
Reshma, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
HWI SHIK
HWI SHIK, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Candice
Candice, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Good choice for the price and good location
This hotel is well located. We did the geothermal hiking trail and that was just accros the street from the hotel which was nice. The hotel is clean and a good choice for the price.
Caroline
Caroline, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Kenneth
Kenneth, 3-night trip
Verified Hotels.com guest review
4/10 Fair
1 Dec 2024
Tired property with cleanliness issues
The bathroom smelled musty. Specifically like old and heavily used neoprene wetsuits. I found approximately 30 hairs that did not belong to me on the bathroom floor. When I went to use a tissue to collect them and throw them away, the tissue was filled with other filth and dust. The hallways were dated and dingy. From the photos, I thought this was a newer hotel, but it is not. Room finishings and carpet were tired. The uncleanliness of the bathroom mixed with the tiredness of the furnishings and hallways made me feel that everything was unclean.
Bed was comfortable and buffet breakfast was good. Staff was nice. Unfortunately the uncleanliness of the bathroom could not be redeemed by any other hotel feature.
Martine
Martine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
27 Nov 2024
Hoai-Huong Linda
Hoai-Huong Linda, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
26 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
We were there overnight and had tea at Chapmans restaurant which was awesome breakfast next morning was average
Robyn
Robyn, 1-night trip
Verified Hotels.com guest review
4/10 Fair
23 Nov 2024
Zero service
Absolutely non-existent customer service. The front desk staff member was rude and disinterested.