St Charles Convention Center - 4 min drive - 4.6 km
Historic Main Street - 6 min drive - 6.1 km
Family Arena - 6 min drive - 5.7 km
Ameristar Casino St. Charles - 6 min drive - 6.1 km
Getting around
Lambert-St. Louis International Airport (STL) - 14 min drive
St. Louis, MO (SUS-Spirit of St. Louis) - 20 min drive
Kirkwood Station - 26 min drive
Restaurants
Gingham's Homestyle Restaurant - 3 min drive
McDonald's - 3 min walk
Panera Bread - 13 min walk
Black Bear Diner - 14 min walk
Sushi Ai - 9 min walk
About this property
Candlewood Suites St Louis St Charles, an IHG Hotel
When you stay at Candlewood Suites St Louis St Charles, an IHG Hotel, you'll be within a 10-minute drive of Ameristar Casino St. Charles. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi and self-parking are added perks. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
94 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (up to 34 kg per pet)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Coffee/tea in a common area
Snack bar/deli
Water dispenser
What to do
Free use of nearby fitness centre
Working away
Computer station
Services
24-hour front desk
Laundry facilities
Facilities
2 buildings/towers
Safe-deposit box at front desk
Television in common areas
24-hour fitness centre
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Raised toilet seat
Lowered plug sockets in bathroom
Lowered view port in door
Height-adjustable showerheads
Grab bar near toilet
Transfer shower
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
Kitchen
Stovetop
Oven
Cookware, dishes and utensils
Dishwasher
More
In-room safe
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Towneplace Suites Marriott Hotel St Charles
Towneplace Suites Marriott St Charles
Towneplace Suites Marriott St Charles Hotel
Towneplace Suites Marriott St Hotel
Towneplace Suites Marriott St
Towneplace Suites By Marriott St Charles
Candlewood Suites St Louis St Charles, an IHG Hotel Hotel
Candlewood Suites St Louis St Charles, an IHG Hotel St. Charles
Frequently asked questions
Does Candlewood Suites St Louis St Charles, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites St Louis St Charles, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites St Louis St Charles, an IHG Hotel?
Yes, pets are welcome, with a maximum weight of 34 kg per pet. There's a charge of USD 75 per stay. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites St Louis St Charles, an IHG Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Candlewood Suites St Louis St Charles, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Candlewood Suites St Louis St Charles, an IHG Hotel?
No, this hotel doesn't have a casino, but Ameristar Casino St. Charles (6-min drive) and Hollywood Casino (11-min drive) are both nearby.
What is there to do at Candlewood Suites St Louis St Charles, an IHG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does Candlewood Suites St Louis St Charles, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
Candlewood Suites St Louis St Charles, an IHG Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
11 Dec 2024
Bret
Bret, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2024
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Janette
Janette, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Charity
Charity, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Fred
Fred, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 Sep 2024
Was clean, looked nice, and kind staff, they even brought us a pack n play for our son
Allie
Allie, 1-night family trip
Verified Expedia guest review
8/10 Very good
5 Sep 2024
Rita
Rita, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 Sep 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Sep 2024
Pretty good!!
Our stay was pretty good! The staff was friendly and helpful and the area was nice. The rooms were a little outdated and the front door to our building didn't have a handicap button. Other than that, we had a good stay.
Ashley
Ashley, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
11 Aug 2024
We stayed for 5 nights. Not once in that entire time did house keeping come. Not to bring a towel, empty a trash can, nothing. Had to call down and request toilet paper and towels multiple times.
Jessica
Jessica, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2024
lisa
lisa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jul 2024
Great stay nice staff. Needed them to spray ants in kitchen and not use to the humidity but very comfortable stay conversation area to stay in at Charles
Belafae
Belafae, 8-night family trip
Verified Hotels.com guest review
6/10 Good
4 Jul 2024
Philip
Philip, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
2 Jul 2024
The suite was not clean. The toilet didn't flush properly and the bathtub was dirty.
Mary
Mary, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
1 Jul 2024
Holli
Holli, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
29 Jun 2024
Sonia
Sonia, 4-night family trip
Verified Hotels.com guest review
6/10 Good
21 Jun 2024
Unhappy
This time not too good, there was no tv in the bedroom I asked twice about it and was told they would tell maintenance but never happened. Not really impressed, the day before we left there was a water main break so didn’t have water for the last day there had to go buy water to do dishes and flush the toilet.
Marie
Marie, 13-night family trip
Verified Hotels.com guest review
2/10 Poor
21 Jun 2024
anthony Lopez
anthony Lopez, 12-night trip
Verified Expedia guest review
4/10 Fair
17 Jun 2024
Very poor
Floor was damp. Another room we was told we could move to the floor was also damp. Room smelled. There was debris under a chair we moved for my daughter to sleep in. To remedy the wet damp floor we were given old towels to walk on. We travel a lot with softball. By far the worst stay we have had in years.
sean
sean, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jun 2024
Ian
Ian, 2-night trip
Verified Expedia guest review
8/10 Very good
12 Jun 2024
Great location great value
Everything was nice. Staff were very friendly and efficient. My only complaint is the outside parking lot was really dark at night. No lights. Was a bit unnerving.
Mary
Mary, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
10 Jun 2024
The room had water on the floor from leaking refrigerator. Curtains were falling off the wall. We didn't not stay and went to a different hotel. We're requesting a refund!!!
Pamela
Pamela, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 Jun 2024
Clean quite and convenient
Joseph M
Joseph M, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Jun 2024
Nice
Room has been recently remodeled, nice clean room, bed was super comfortable. Will be using this hotel again.