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Rahat Palace Hotel

5.0 star property
Treat your senses to world-class dining, rejuvenating spa treatments and breathtaking views from your private retreat.

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Photo gallery for Rahat Palace Hotel

Interior
Serves breakfast, lunch and dinner
Interior
Suite | Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
Experience the essence of luxury at Rahat Palace Hotel, where an indoor pool with sun loungers and a playground await. Indulge in international cuisine, pamper yourself at the onsite spa, and unwind on the garden terrace.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Gym
  • Spa
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business centre

Feel at home (6)

  • Children stay free
  • Playground on-site
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Television
  • Garden
The current price is 3.614.486 ₫
4.048.224 ₫ total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Kitchenette
  • 166 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
29/6 St. Satpaev Avenue, Almaty, 050040

What's nearby

  • Almaty Central Stadium - 16 min walk
  • Almaty Opera House - 5 min drive
  • Zenkov Cathedral - 5 min drive
  • MEGA Park - 5 min drive
  • Dostyk Plaza - 5 min drive

Getting around

  • Almaty (ALA-Almaty Intl.) - 35 min drive
  • Almaty Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Barmaglot bar #ParmigianoGroup - ‬9 min walk
  • ‪Arena Pub - ‬6 min walk
  • ‪Traveler’s Coffee - ‬14 min walk
  • ‪Urbo Coffee - ‬2 min walk
  • ‪Vanilla - ‬12 min walk

About this property

Rahat Palace Hotel

When visiting Almaty, Rahat Palace Hotel is a great choice to consider. Guests can visit the spa to be pampered with hot stone massages, hydrotherapy or manicures and pedicures, and Dzhambul, one of 3 restaurants, serves international cuisine and is open for breakfast and lunch. An indoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel.

Languages

English, Russian, Spanish

At a glance

DONE

Hotel size

    • 190 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Horse riding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (2368 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1995
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Rahat Health Club has 5 treatment rooms. Services include hot stone massages, Thai massages, facials and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

Dzhambul – This restaurant specialises in international cuisine and serves breakfast and lunch.
Grill – This restaurant specialises in American cuisine and only serves dinner.
Tau Samal (seasonal) – This café specialises in Modern European cuisine and serves lunch and dinner. Open daily.
Yourt Bar & Lounge – This lobby lounge serves breakfast, lunch, dinner and light fare. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 7700 for adults and KZT 3850 for children
  • Airport shuttle service is offered for an extra charge of KZT 18500 per vehicle (one-way. Maximum occupancy 3)

Renovations and closures

The following facilities or services will be unavailable from February 17 2025 to February 27 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 16 January 2025 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • Lift
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Health club

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Mobile payment options include: Google Pay and Apple Pay.

Also known as

Hotel Rahat
Hotel Rahat Palace
Rahat Palace
Rahat Palace Almaty
Rahat Palace Hotel
Rahat Palace Hotel Almaty
Rahat Palace Hotel Hotel
Rahat Palace Hotel Almaty
Rahat Palace Hotel Hotel Almaty

Frequently asked questions

Does Rahat Palace Hotel offer free cancellation for a full refund?

Yes, Rahat Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Rahat Palace Hotel?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM. The swimming pool will be unavailable from February 17 2025 to February 27 2025 (dates subject to change).

Are pets allowed at Rahat Palace Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Rahat Palace Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Rahat Palace Hotel?

Yes, an airport shuttle is available. The charge is KZT 18500 per vehicle one-way.

What are the check-in and check-out times at Rahat Palace Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Rahat Palace Hotel?

No, this hotel doesn't have a casino, but Casino Zodiak (3-min drive) is nearby.

What is there to do at Rahat Palace Hotel and nearby?

Have fun during the warmer months with activities nearby such as horse riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Rahat Palace Hotel also has a sauna and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Rahat Palace Hotel?

Yes, there are 3 on-site restaurants, featuring international cuisine.

Does Rahat Palace Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Rahat Palace Hotel like?

Rahat Palace Hotel is a short 16-minute walk from Almaty Central Stadium and 4 minutes' walk from Kazakhstan Museum of Arts.

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Rahat Palace Hotel Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Old-fashioned hotel in a nice location with good commodities with it is highly needed a full renovation. The best of the hotel - breakfast and the lookout to mountains from some rooms.
Alvaro, 3-night trip

8/10 Very good

overall is good, but little bit old standards, the breakfast Not varied
Ehab, 1-night trip

10/10 Exceptional

The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately
Elizabeth, 3-night trip

10/10 Exceptional

Good quality
Hotel is nice. Since last time I went, fitness center and spa were renovated and for me was perfect. Anyway, best part of Hotel I believe to be the staff. All of them very kind and ready to help. A special thanks to Mrs. Assem. Amazing quality manager. So helpful.
Luca, 4-night trip

8/10 Very good

I have stayed here several times. I like the hotel, but arranging transportation to and from the airport is very difficult, requiring multiple phone calls. And again on the trip, as on my last stay, the staff at reception tried to charge me again for the transportation which had already been paid -- in fact was REQUIRED to be paid -- in advance.
Taizu, 1-night trip

10/10 Exceptional

Great location in the city, and a lovely place to stay at.

10/10 Exceptional

The staff was really helpful and very nice!
Syuzanna, 1-night trip

10/10 Exceptional

Good breakfast, clean rooms and a nice environment to chill for a few days
Perry, 5-night trip

8/10 Very good

A bit outdated furniture and carpet in the room, would be much better with a refresh. The pool area is amazing but some services were unavailable. Food was good.
Ri, 2-night trip

10/10 Exceptional

Good view to mountains
Dilshod, 2-night trip

10/10 Exceptional

English speaking staff.
Joahna, 3-night trip

10/10 Exceptional

Rooms are old but the hotel is very nice
The rooms are a bit outdated but has a balcony and overall very clean, it might be the best hotel in this price range. The breakfast is great and lobby is beatiful, and has a restaurant in the middle thar works late.
Bauyrzhan, 3-night trip

8/10 Very good

The hotel is nice in general, but needs the repair- carpet, trimmings etc. The amenities are very good- sauna and swimming pool. In walking distance a lot of dining options.
Oleg, 2-night trip

8/10 Very good

For the weary traveler who might have had a long journey to Almaty, this hotel is a great place to stay. Clean facilities, good food, friendly staff, and 24 hr room service. I was happy to get a cup of coffee at 430 am when I really needed it. Breakfast buffet is also very good.
Frank, 5-night trip

8/10 Very good

The Rahat Palace has been our favourite hotel in Almaty for some time Most of the facilities are excellent and the food and in particular the staff who are first class The one issue is that some areas would benefit from some TLC The hotel opened circa 1994 and it is fair to say that some areas would benefit from being refreshed otherwise we always enjoy our stays and will continue to do so We had some particular issues with our last stay which we addressed directly with the hotel during our stay and which were resolved to our satisfaction
Bernard, 9-night trip

2/10 Poor

awful
Mohammad, 3-night trip

10/10 Exceptional

A very nice hotel ! I stayed 10 days. I had a beautiful suite, really large. Most of the time, I had diner at the restaurant Moné : excellente and creative cuisine. At Wine store & Grill, I had a diner only one time It was good and very well done. Large breakfast the morning at the Dzhambul restaurant. There is even a vegan buffet. A lot of choice. A cook can prepare your food on demand. I recommend this hotel without any hesitation. I will come back.
GUILLAUME, 8-night trip

8/10 Very good

You didn't include the breackfast, which was unpleasant surprise for me.
Leon, 11-night trip

6/10 Good

Simple and honest
Long and problematic check-in, no conciege sevice, problem with communication in English language, rooms old, incorrecf room given, poor.breakfast options
Lukasz, 4-night trip

4/10 Fair

I booked President Suit for five nights. The air conditioners from 3 were not working. People at the front desk were disrespectful. Regarding the room, we did not have anything. I had to book another hotel and ran away from that place. The worst experience ever. Thank you to the Expedia team they work with, and I got a full refund in 24 hours.
Valentina, 5-night trip

8/10 Very good

Dated carpets emitting unfresh smell
Daniya, 5-night trip

2/10 Poor

Staff was extremely unfriendly. They were unable and unwilling to help with anything, most didn't speak a word of English. The pool - for which we chose this hotel - was not available during the whole 6 days of our stay without any excuses/ alternatives, due to maintenance. The carpet in the room was dirty and torn in multiple places. The room wasn't cleaned/vacuumed during the whole stay (6 days), despite it being a dedicated room for allergic people. The toilet paper was not filled up, we had to get some ourselved for the restaurant toilets. We booked a roome for three and had only ONE bed cover.
Uta, 6-night trip

2/10 Poor

Initially liked the floor plan but ultimately found it inconvenient. The lasting impression was that - with exception of one waiter and one very helpful and competent manager - the staff was unfriendly. They did not smile or greet guests and were often even resistant to help guests unless the guest insisted. There were other things: A 24-hour restaurant that looked closed at night because there was almost no lighting. A key card door system that went down and temporarily locked guests out of their rooms. A bed with a broken bedframe. Weak air conditioning. Would not stay here again or recommend it to anyone.
Denise, 6-night trip

2/10 Poor

Very disappointing
I had booked my room nearly 40 days before the actual stay. I called the hotel specifically to request for a non-smoking room. They confirmed the same on the call as well as via return mail. Nearly six weeks later when I enter into my room, the pungent smell makes me realise it was a smoking room. I told the reception who said they have no other rooms. I then went down and demanded to speak with a Manager - after some time, they allotted me a non-smoking room. When I went to the room, I realised it was much smaller - upon calling the reception again, I was told it was indeed one category lower and that it was the only room they had. So, in more than 20 years of travelling around the world, it was the first time when a hotel messed up and then, to make up for their mistake, DOWNGRADED ME!! And none of them even had the decency to apologize, let alone offer a voucher or credit to at least make up for the fact that they charged me for a higher category room but forced me to stay in a LOWER category room. Extremely unprofessional and thoroughly disappointing
Suvrat, 1-night trip

10/10 Exceptional

sergio, 1-night trip