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The Queen at Chester Hotel, BW Premier Collection

4.0 star property
Cozy up to a warm fire after exploring nearby Chester City Walls or unwinding on your private balcony.

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Photo gallery for The Queen at Chester Hotel, BW Premier Collection

Front of property
Lounge
Terrace/patio
Lounge
Breakfast and dinner served
In the heart of the city, The Queen at Chester Hotel, BW Premier Collection offers a tranquil retreat with breakfast and dinner at Kings Quarters. Unwind by the fireplace in the lobby or take in scenic views from the garden and terrace. With free WiFi, helpful staff have left guests feeling well taken care of.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available
  • Pet-friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is 1.797.117 ₫
2.156.540 ₫ total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking (Shower Only)

Combined shower/bathtub, hair dryer, towels, soap

Executive Room, 2 Single Beds, Non Smoking (Shower Only)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Hairdryer
Shower/bath combination
Private bathroom
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking (Shower Only)

Executive Room, 1 Double Bed, Non Smoking (Shower Only) | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 Double Bed, Non Smoking (Shower Only)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Hairdryer
Shower/bath combination
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Hairdryer
Shower/bath combination
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Hairdryer
Shower/bath combination
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Hairdryer
Shower/bath combination
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

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Exterior

The Mill Hotel & Spa

  • Pool
  • Free breakfast
  • Spa
  • Parking available
8.8 out of 10, Excellent, (1806)
The price is 1.926.916 ₫
2.312.299 ₫ total
includes taxes & fees
23 Feb - 24 Feb
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About the area

Map
City Rd, Chester, England, CH1 3AH

What's nearby

  • Chester Cathedral - 15 min walk
  • Chester City Walls - 16 min walk
  • University of Chester - 2 min drive
  • Chester Racecourse - 3 min drive
  • Chester Zoo - 6 min drive

Getting around

  • Chester (CEG-Hawarden) - 24 min drive
  • Manchester Airport (MAN) - 39 min drive
  • Liverpool (LPL-John Lennon) - 40 min drive
  • Chester Station - 1 min walk
  • Bache Station - 7 min drive
  • Ellesmere Port Station - 10 min drive

Restaurants

  • ‪Town Crier - ‬1 min walk
  • ‪Istanbul BBQ - ‬6 min walk
  • ‪The Old Harkers Arms - ‬5 min walk
  • ‪The Deva Tap - ‬4 min walk
  • ‪Hoole Fish Bar - ‬7 min walk

About this property

The Queen at Chester Hotel, BW Premier Collection

The Queen at Chester Hotel, BW Premier Collection puts you a short five-minute drive from Chester City Walls and Chester Racecourse. Guests looking for a bite to eat can visit Kings Quarters, which serves breakfast and dinner. A bar/lounge, a terrace and a garden are other highlights at this Victorian hotel. Fellow travellers love the helpful staff and breakfast.

Languages

English, Hindi, Polish

At a glance

DONE

Hotel size

    • 218 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (GBP 16 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Banquet hall
  • Outdoor furniture
  • Victorian architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Kings Quarters – This restaurant serves breakfast and dinner.
Cocktail Bar – On-site restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately GBP 16.95 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for GBP 15 per night
  • Rollaway beds are available for GBP 30 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 50.00 per pet, per day

Parking

  • Uncovered self-parking costs GBP 16 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hallmark Hotel Queen Chester
Premier Queen
Premier Queen Hotel
Queen Hotel
Chester Hotel Queen
Queen Hotel Chester
Queens Hotel Chester
Hallmark Hotel Queen
Hallmark Queen Chester
Hallmark Hotel The Queen
Hallmark Hotel The Queen Chester
The Queen at Chester BW Premier Collection
The Queen at Chester Hotel, BW Premier Collection Hotel
The Queen at Chester Hotel, BW Premier Collection Chester
The Queen at Chester Hotel, BW Premier Collection Hotel Chester

Frequently asked questions

Are pets allowed at The Queen at Chester Hotel, BW Premier Collection?

Yes, pets are welcome. There's a charge of GBP 50.00 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at The Queen at Chester Hotel, BW Premier Collection?

Yes. Self-parking costs GBP 16 per night.

What are the check-in and check-out times at The Queen at Chester Hotel, BW Premier Collection?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at The Queen at Chester Hotel, BW Premier Collection and nearby?

The Queen at Chester Hotel, BW Premier Collection has a garden.

Are there restaurants at or near The Queen at Chester Hotel, BW Premier Collection?

Yes, there's an on-site restaurant, Kings Quarters.

What's the area around The Queen at Chester Hotel, BW Premier Collection like?

The Queen at Chester Hotel, BW Premier Collection is in the heart of Chester, a short 1-minute walk from Chester Station and 16 minutes' walk from Chester City Walls. Travellers say that the area is walkable and good for families.

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The Queen at Chester Hotel, BW Premier Collection Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Hotel for a night out in Chester
It’s a busy, big and beautiful hotel. Lovely bar area, reception staff was great, room was lovely and quiet. Will definitely stay again.
Karen, 1-night trip

10/10 Exceptional

Great Stay
Brian, 2-night trip

10/10 Exceptional

Lovely stay
Brilliant Staff at reception very professional and knowledgeable
John, 1-night trip

10/10 Exceptional

Excellent stay
We booked a suite with a sofa bed and a basic double room, to accommodate our family, and both rooms were excellent. Very comfortable and clean. Great location, great staff. We would absolutely stay here again!
2-night trip

10/10 Exceptional

Excellent
This is a beautiful hotel, very well maintained and the staff were very friendly and helpful. The choice and freshness of the breakfast was lovely. Ideally located near the train station and within easy walking distance to the center of town but far enough away to be lovely and peaceful. Excellent
Jeanette, 2-night trip

10/10 Exceptional

Good hotel
Great stay very lovely hotel to stay in
Miss farrah, 1-night trip

6/10 Good

I didn’t expect that…
I was very surprised to find prostitution in the hotel and it was in no way subtle. I would have been very uncomfortable if I was there with my husband It was a shame because everything else was lovely and the team at the hotel were excellent
Michelle, 2-night trip

10/10 Exceptional

Really nice relaxing stay.👍😉
Anthony, 1-night trip

10/10 Exceptional

We have been to this hotel numerous times and always found everything to be first rate. Lovely staff and great rooms
Linda, 1-night trip

10/10 Exceptional

Have stayed at this hotel many times now and will keep on the staff are really friendly and the rooms I have stayed in have always been nice and clean
David, 1-night trip

8/10 Very good

Convenient and attractive hotel
Susan, 1-night trip

8/10 Very good

Lovely hotel in a great location .
Lovely hotel after a refurb , modern and comfortable rooms . Disappointed with a 4pm check in as it felt like we were hanging about waiting to get changed after travelling , but other than that all good
Janette, 1-night trip

8/10 Very good

Good location staff very helpful and wonderful breakfast
Janice, 2-night trip

10/10 Exceptional

A great hotel right accross from the train station.
Doug, 1-night trip

10/10 Exceptional

Definitely coming back
From moment we checked in to checking out staff were helpful and very friendly. Hotel and our room was spotless The food in the restaurant was tasty and presented very well. Breakfast very organised and good selection. Definitely coming back
Beverly, 1-night trip

8/10 Very good

Lovely room & ideal location
2-night trip

10/10 Exceptional

Great hotel for a night away
Very warm welcome into an impressive building. All staff were friendly and helpful. Large comfortable room. Great selection at breakfast. Super convenient for the station, a little out of town but a pleasant walk . Will definitely stay again.
Wenda-Kate, 1-night trip

10/10 Exceptional

Across the street from train station, easy walk to town center. Fabulous breakfasts.
Catherine, 4-night trip

10/10 Exceptional

cool historic ambiance...pleasant stay.
Nice location, clean, friendly helpful staff, breakfast was great also. Holel as some traditional ambiance from the good ole days, that's what made this stay a pleasure. Room was clean, spacious/comfortable. I'd stay here again! paid parking at the rear.
Jonathan, 2-night trip

10/10 Exceptional

Amazing hotel close to all amenities. Lovely room and great breakfast. All staff very helpful, friendly and professional. Will definitely be back.
Kevin, 2-night trip

10/10 Exceptional

Excellent hotel bar prices a bit expensive but overall brilliant
Phillip, 1-night trip

10/10 Exceptional

Lovely hotel so welcoming
Dianne, 2-night trip

8/10 Very good

Good location.
Rachael, 1-night trip

10/10 Exceptional

We liked everything, we we're upgraded, which was brilliant, the breakfast was a bit pricey but excellent service and choice.
Jeffrey, 1-night trip

2/10 Poor

Dreadful, Dirty
Bathroom has black mould around the bath & Shower mat that they insist you use was covered in dried on filth. Sink took a long time to drain. Coffee machine was dirty and the drip tray appeared to have dried on mill stains. I wouldn't mind so much if it was an oversight and was resolved, but when we raised this with reception, they apparently were not interested and did nothing to resolve at all. Another guest overheard my complaint and said that she was having a similar experience in her room. There are much better hotels than this for a similar price in Chester. Won't be staying here again.
Edward, 2-night trip