Musanze-Kinigi Road, Ruhengeri, Cyuve, Northern Province
What's nearby
Cathedral of Ruhengeri - 4 min drive
Musanze Modern Market - 5 min drive
Volcanoes National Park - 12 min drive
Musanze Caves - 22 min drive
Mgahinga Gorilla National Park - 47 min drive
Getting around
Airport shuttle (surcharge)
Restaurants
Amikus Coffee & Pizza - 5 min drive
Migano Cafe, Lounge, and Grill - 5 min drive
Crema - 4 min drive
Volcana Lounge - 4 min drive
La Paillotte - 5 min drive
About this property
Tiloreza Volcanoes Ecolodge
Enjoy your visit to Cyuve with a stay at Tiloreza Volcanoes Ecolodge. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge and a terrace are other features.
Languages
English, French, Portuguese, Spanish, Swahili
At a glance
Hotel size
14 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–9:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Mountain biking
Ecotours nearby
Cave exploring nearby
Services
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Facilities
Garden
Terrace
Television in common areas
An outdoor pool
Full-service spa
Accessibility
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Balcony or patio
Separate sitting area
Freshen up
Rainfall shower heads
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Special features
Spa
Guests can indulge in a pampering treatment at the guest house's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
Dining
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 5 to 20 for adults and USD 5 to 20 for children
Airport shuttle service is offered for an extra charge of USD 150 per vehicle (one-way. Maximum occupancy 4)
Children & extra beds
Rollaway beds are available for USD 100.0 per day
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Tiloreza Volcanoes Ecolodge Cyuve
Tiloreza Volcanoes Ecolodge Guesthouse
Tiloreza Volcanoes Ecolodge Guesthouse Cyuve
Frequently asked questions
Is there a pool at Tiloreza Volcanoes Ecolodge?
Yes, there's an outdoor pool.
Are pets allowed at Tiloreza Volcanoes Ecolodge?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Tiloreza Volcanoes Ecolodge?
Yes, there's free self parking.
Is an airport shuttle service offered by Tiloreza Volcanoes Ecolodge?
Yes, an airport shuttle is available. The charge is USD 150 per vehicle one-way.
What are the check-in and check-out times at Tiloreza Volcanoes Ecolodge?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Tiloreza Volcanoes Ecolodge and nearby?
Have fun with on-site activities such as mountain biking and hiking. Additional recreation nearby includes cave exploring and ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Tiloreza Volcanoes Ecolodge also has a garden.
Are there restaurants at or near Tiloreza Volcanoes Ecolodge?
Yes, there's an on-site restaurant that offers local and international cuisine.
Does Tiloreza Volcanoes Ecolodge have any outdoor private spaces?
Yes, every room features a balcony or patio.
Tiloreza Volcanoes Ecolodge Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.4/10
Staff & service
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
6 Jan 2024
AIWEKHOE
AIWEKHOE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 May 2023
Good place to stay near the Volcanoes park
I loved this place—prolific bird life in the garden, including sunbirds.
Good restaurant with a view.
Friendly and helpful staff.
Better priced than similar venues.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
2 Dec 2023
Very clean and nice hotel. Service was excellent. Food was good. I was only customer in hotel which was little bit odd.