Located by the ocean, Pestana Carlton Madeira Ocean Resort Hotel offers a tranquil retreat. Unwind with a massage at Venus Health SPA or indulge in scuba diving and other activities. With an indoor pool, outdoor pool, marina and coffee shop/cafe on site, this luxury hotel is perfect for relaxation.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pet-friendly
Parking available
Airport transfer
Bar
Main amenities (12)
Daily housekeeping
Marina
Near the beach
Restaurants and bar/lounge
Full-service spa
Indoor pool and outdoor pool
Health club
Sauna
Steam room
Self parking
Children's pool
Hot tub
For families (6)
Babysitting (surcharge)
Children's pool
Playground on-site
Private bathroom
Television
Terrace
The current price is 4.455.006 ₫
4.455.006 ₫
4.739.962 ₫ total
includes taxes & fees
25 Feb - 26 Feb
Room options
Available filters for rooms
Showing 61 of 61 rooms
View all photos for Suite
Suite
Highlights
Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
63 sq m
Sea view
Sleeps 4
1 Queen Bed
View all photos for Junior Suite
Junior Suite
Highlights
Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
62 sq m
Sleeps 3
1 Queen Bed
View all photos for Family Room
Family Room
Highlights
Balcony
Air conditioning
LCD TV
Private bathroom
Shower/bath combination
Bidet
Hairdryer
Bathrobes
60 sq m
Sleeps 4
2 Single Beds and 2 Single Sofa Beds
View all photos for Double or Twin Room, Sea View
Double or Twin Room, Sea View
Highlights
Balcony
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Shower/bath combination
Bidet
Hairdryer
30 sq m
Sea view
Sleeps 2
1 Double Bed OR 2 Single Beds
View all photos for Double or Twin Room, Pool View
Double or Twin Room, Pool View
Highlights
Balcony
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Shower/bath combination
Bidet
Hairdryer
37 sq m
Sleeps 2
1 Double Bed OR 2 Single Beds
View all photos for Superior Double or Twin Room, Sea View
Superior Double or Twin Room, Sea View
Highlights
Balcony
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Shower/bath combination
Bidet
Hairdryer
30 sq m
Sea view
Sleeps 2
1 Double Bed OR 2 Single Beds
View all photos for Junior Suite (Superior)
Junior Suite (Superior)
Highlights
Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
62 sq m
Sleeps 4
1 Queen Bed
View all photos for Classic Double or Twin Room, City View
Pestana Carlton Madeira Ocean Resort Hotel features a marina and puts you within a 15-minute walk of CR7 Museum. Guests can indulge in massages at the spa, and Arcos serves breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. The helpful staff and location get great marks from fellow travellers.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
286 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (dogs only, 1 total, up to 5 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 15 per day)
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Travelling with children
Children's pool
Playground
Babysitting (surcharge)
What to do
Scuba diving
Shopping
Pool table
Beach nearby
Golfing nearby
Mountain biking nearby
Parasailing nearby
Snorkelling nearby
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Wedding services
Multilingual staff
Facilities
Terrace
Library
Fireplace in reception
Health club
An outdoor pool
An indoor pool
Arcade/games room
Full-service spa
Marina
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Turndown service
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Recycling
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Venus Health SPA. Services include massages.
Dining
Arcos – This buffet restaurant serves breakfast and dinner.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per night
Parking
Self-parking costs EUR 15 per day
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 3978
Also known as
Carlton Madeira
Carlton Madeira Pestana
Carlton Pestana Madeira
Madeira Carlton Pestana
Madeira Pestana
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Funchal
Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Madeira
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Resort Hotel Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Carlton Madeira Ocean Resort Hotel Hotel Funchal
Frequently asked questions
Does Pestana Carlton Madeira Ocean Resort Hotel offer free cancellation for a full refund?
Yes, Pestana Carlton Madeira Ocean Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pestana Carlton Madeira Ocean Resort Hotel?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Pestana Carlton Madeira Ocean Resort Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 5 kg per pet. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Pestana Carlton Madeira Ocean Resort Hotel?
Yes. Self-parking costs EUR 15 per day.
Is an airport shuttle service offered by Pestana Carlton Madeira Ocean Resort Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Pestana Carlton Madeira Ocean Resort Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Pestana Carlton Madeira Ocean Resort Hotel?
No, this hotel doesn't have a casino, but Madeira Casino (8-min walk) is nearby.
What is there to do at Pestana Carlton Madeira Ocean Resort Hotel and nearby?
Have fun during the warmer months with activities such as scuba-diving. Indulge in a treatment at the spa and soothe your senses in the hot tub. Pestana Carlton Madeira Ocean Resort Hotel also has an outdoor pool and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Pestana Carlton Madeira Ocean Resort Hotel?
Yes, there's an on-site restaurant, Arcos.
Does Pestana Carlton Madeira Ocean Resort Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Pestana Carlton Madeira Ocean Resort Hotel like?
Pestana Carlton Madeira Ocean Resort Hotel is in the heart of Funchal, a short 11-minute walk from CR7 Museum and 8 minutes' walk from Madeira Casino. Travellers say that the hotel is in a great location.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Pestana Carlton Madeira Ocean Resort Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Oct 2024
Nice staff and beautiful view and nice swimmingpools
Michella
Michella, 7-night trip
10/10 Exceptional
17 Oct 2024
LOVED this hotel. Beautiful setting and amazing hotel - felt really luxury and a fantastic customer experience. The restaurants are also good and we did a sunset dining experience one evening we were there
Rosalind
8/10 Very good
8 Nov 2024
Very pleasant stay. Great location on the ocean with lovely views especially at sunrise. Excellent breakfast buffet that is included. The staff were affable and helpful. Decor is a little dated but still feels like a modern hotel.
Shawn
Shawn, 3-night trip
8/10 Very good
25 Nov 2024
Great location and view during breakfast, friendly service. Good breakfast food quality. Little sauna and pool plus whirlpool available. The furniture of the room was bit too old for 5star hotel.
Verified traveller
2-night trip
10/10 Exceptional
29 Sep 2024
Great hotel, very helpful staff. Clean room, good breakfast. Highly recommend.
Walter
Walter, 2-night trip
10/10 Exceptional
26 Jul 2024
Prime location with beautiful sea views, lots of dinnng options around, short walk into town, bus stop just in front
Miriam
Miriam, 6-night trip
10/10 Exceptional
13 Oct 2023
Wonderful stay!
Marie-Andree
Marie-Andree, 6-night trip
10/10 Exceptional
2 Aug 2024
Very good location with good pools and sea access. Would love to see a pool bar inside the pool
Wayne
Wayne, 7-night trip
8/10 Very good
11 Aug 2024
The hotel was amazing but the room we stayed in needs a little renovating, but the hotel and the pools and the surroundings were amazing.
Staff is well trained and very friendly!
Grace
Grace, 5-night trip
10/10 Exceptional
2 Aug 2023
Definitely one of the best places to stay on the island
Wayne
Wayne, 5-night trip
10/10 Exceptional
29 Nov 2023
Excellent hotel
David
David, 5-night trip
10/10 Exceptional
16 Jun 2024
The grounds and employees were all helpful and friendly.
Carlos
Carlos, 4-night trip
8/10 Very good
1 Sep 2024
This hotel had a great location and was walkable to many restaurants, Bars and shopping. The only problem we had was with the AC, not working. Breakfast that was included was good.
Lucy
Lucy, 6-night trip
10/10 Exceptional
1 Nov 2023
Great location and lots too do
Denis
Denis, 5-night trip
10/10 Exceptional
12 Jul 2024
All the stuff was very helpful and very friendly I truly recommend it is very clean and neat
Ivone
Ivone, 4-night trip
8/10 Very good
11 Jun 2024
Excellent hotel located in city center with amazing views. Breakfast options were extensive and delicious. Housekeeping staff always friendly. Everything was amazing and we will definitely be back .
Justyna
Justyna, 10-night trip
10/10 Exceptional
25 Aug 2022
Beautiful hotel to stay .
Elisabete
Elisabete, 6-night trip
10/10 Exceptional
5 Aug 2024
Toller Meerblick, Zentrumsnähe,super Personal
Ralph
Ralph, 4-night trip
10/10 Exceptional
23 Feb 2024
Good location good swimming pool room was spacious
David
David, 6-night trip
10/10 Exceptional
16 Jan 2024
Great location by the sea. An outstanding breakfast buffet and wonderful staff.
Sigurður
Sigurður, 11-night trip
10/10 Exceptional
22 Jun 2024
Excellent customer service, room view & property surroundings, it happened to be my birthday the day we checked in, a bottle if champagne was delived to my room with apples, very nice touch, classy resort...
Filomena
Filomena, 4-night trip
8/10 Very good
17 Mar 2024
Very walkable to centre of town
Joseph
Joseph, 14-night trip
10/10 Exceptional
26 Aug 2024
Fabulous hotel, amazing view of the Ocean from our room. Extremely friendly and helpful staff at all times. Varied choice from breakfast buffet. Beautiful, peaceful, very clean and surrounded by luscious vegetation pool. Easy access to the sea if inclined to swim in the Ocean. We will be coming back
Valeria
Valeria, 7-night trip
8/10 Very good
3 Oct 2023
Wonderful location easy walk to restaurants, park and downtown.