10/10 Exceptional
21 Aug 2024
I stayed at the Maison Favart and the service was excellent. lets start off that they were really flexible with me when I explained that my flight was delayed and couldn't check in the first day of my stay due to the delay in my flight. Munir, Samuel and Freddy was complete super stars with finding my suitcase when it was mishandled by the Airline Co. They made sure to call by the hour to the airline co to locate my suitcase. Conclusively, my suitcase was found and delivered to the hotel, thanks to their persistance. btw, I loved their indoor pool, and breakfast was satisfactory. Overal I give the hotel 5 stars based on their professionalism, customer service and empathy. Go ahead and book your stay with them and you won't regret it.
Ketsia
Ketsia, 3-night trip
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