My five-star review was primarily due to the exceptional staff. Walter, the valet, set the tone with his outstanding service. Given the challenges of parking in downtown Birmingham, opting for the hotel's valet service proved worthwhile. My room's cleanliness and amenities were consistently maintained thanks to Angie from housekeeping. Throughout my stay, Rere and Charlea provided friendly assistance around the clock. Although I only visited the bar/restaurant once, the attendant's warm hospitality left a lasting impression.
My stay was 3 due to a family emergency but I enjoyed the stay so much, I booked an additional night to just relax.