Wuhan International Convention & Exhibition Center - 4 min drive - 3.9 km
Yellow Crane Tower - 10 min drive - 10.9 km
Wuhan University - 11 min drive - 11.7 km
Getting around
Wuhan (WUH-Tianhe Intl.) - 32 min drive
Hankou Railway Station - 8 min drive
Hanyang Railway Station - 18 min drive
Danshuichi Railway Station - 19 min drive
Xianggang Road Station - 5 min walk
Lingjiaohu Station - 10 min walk
Qushuilou Station - 13 min walk
Train station pickup (surcharge)
Restaurants
Cafe Wu - 4 min walk
河南人家 - 4 min walk
潜味 - 4 min walk
和风寿司 - 4 min walk
金顶茶庄 - 4 min walk
About this property
Shangri-La Wuhan
Take in the views from the rooftop terrace when you stay at Shangri-La Wuhan. You can indulge in Thai massages, body treatments or hydrotherapy, and Cafe Wu, one of 3 restaurants, serves breakfast, lunch and dinner. This luxurious hotel also features a bar/lounge, a health club and a 24-hour fitness centre. Public transportation is only a short walk: Xianggang Road Station is 5 minutes and Lingjiaohu Station is 10 minutes.
Languages
Chinese (Mandarin), English, Japanese, Malay
At a glance
Hotel size
442 rooms
Arranged over 21 floors
Arriving/Leaving
Check-in start time: 2:00 AM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Electric vehicle charging point on site
Transfers
Train station pickup*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
3 restaurants
Bar/lounge
Coffee/tea in a common area
24-hour room service
Travelling with children
Children's pool
Working away
Business centre
Conference centre (17222 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1998
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Piano
24-hour fitness centre
Spa services
Massage/treatment rooms
Banquet hall
Art Deco architecture
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Turndown service
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Partially open bathroom
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms. Services include Thai massages and body treatments. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Dining
Cafe Wu – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Shang Palace – This restaurant serves lunch and dinner. Open daily.
Horizon Club – This restaurant serves breakfast, lunch and dinner. Open daily.
Lobby lounge – On-site lobby lounge. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 149 for adults and CNY 74.5 for children
Children & extra beds
Rollaway beds are available for CNY 350.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Shangri-La Hotel Wuhan
Shangri-La Wuhan
Shangri-La Wuhan Hotel
Wuhan Shangri-La
Wuhan Shangri-La Hotel
Shangri La Hotel Wuhan
Shangri La Wuhan
Shangri-La Wuhan Hotel
Shangri-La Wuhan Wuhan
Shangri La Hotel Wuhan
Shangri-La Wuhan Hotel Wuhan
Frequently asked questions
Does Shangri-La Wuhan offer free cancellation for a full refund?
Yes, Shangri-La Wuhan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Wuhan?
Yes, there's a children's pool.
Are pets allowed at Shangri-La Wuhan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Shangri-La Wuhan?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Shangri-La Wuhan?
Check-in start time: 2:00 AM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Shangri-La Wuhan and nearby?
Shangri-La Wuhan has a 24-hour fitness centre and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Shangri-La Wuhan?
Yes, there are 3 on-site restaurants, featuring al fresco dining.
What's the area around Shangri-La Wuhan like?
Shangri-La Wuhan is located on the Strip in Jiang Han, a short 5-minute walk from Xianggang Road Station.
Shangri-La Wuhan Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
14 Jun 2024
Feng
Feng, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 May 2024
Hotel location is great , staffs are friendly but still have room to improve.
Derek
Derek, 7-night family trip
Verified Expedia guest review
8/10 Very good
28 Mar 2024
two issues : unique in China
1. the check-in counter does not have enough small changes,
2. hotel staff have a hard time to call me a taxi.
it seems that everything is done through cell phone, but as a foreign tourist I don't have access to local cellphone services.
I have to change money to pay for local expenses.
Paul
Paul, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Oct 2023
Shota
Shota, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2023
The location is great and staff is very friendly and helpful.
Biao
Biao, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Sep 2023
Joy
Joy, 1-night trip
Verified Expedia guest review
8/10 Very good
27 Jul 2023
Choon Kwang
Choon Kwang, 3-night trip
Verified Expedia guest review
6/10 Good
4 Dec 2019
Conveniently located in a central area of Hankou (Xianggang Road), this is a nicely designed hotel, but it's seen better days. Don't get me wrong, it's still a good place to stay, but some work has to be done on cleanliness and style. I wouldn't say it lives up to the Shangri-La name.
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2019
The staff there are really helpful and willing to do extra for the customers. Wonderful experience and sure will stay again if I come next time.
C
C, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Oct 2019
tai
tai, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2019
The staff were really helpful, especially in the hospitality department. Mr Feng helped me connect to the WIFI and answered many questions.
Biao
Biao, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
5 Sep 2019
Ronald
Ronald, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jul 2019
Hua
Hua, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 May 2019
wonderful Hotel
It was a wonderful stay in Shagri-La Hotel Wuhan, excellent service, spacious and comfortable room, great food an coffee.
Jose L
Jose L, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
16 May 2019
Wuhan stay
Good value. This is an older Shangri-La so it is a bit worn down. Currently undergoing construction. The room was clean and comfortable
david
david, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 May 2019
Salvatore
Salvatore, 3-night business trip
Verified Hotels.com guest review
6/10 Good
10 May 2019
Work in progress
The Shangri-La was undergoing renovation work at the time of my visit, but work was mainly centred on the entrance and reception areas. My first impression was that there were very few staff with good English proficiency, although this wasn’t too much of an issue. My room was spacious and had everything a business traveller would need. The hotel seemed a little limited for restaurants with the one I used (Asian) in urgent need of an upgrade. WiFi connectivity was pretty good and reasonably fast. The room I was allocated gave me access to the Horizon Club lounge, which was useful for a fast and convenient breakfast and check out, complementary meeting space if required and business centre facilities.
David
David, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
10 May 2019
The service is always amazing . Except hotel is old but shangrilah always upkeep their standard that why it’s my prefer choice
shirley
shirley, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
4 May 2019
Outdated hotel. Smelly room. Broken shower head.
Heytravel
Heytravel, 1-night family trip
Verified Expedia guest review
4/10 Fair
26 Apr 2019
Booked this hotel for the higher rating. But hotel was dirty, old, worn out , whatever you want to call it. Area, wasn't really close to anything or tourist ares. In the growing world of tourism, staff would run/hide if asked a english question. I picked this hotel hoping that english would be accepted , but I couldn't find that.
Verified traveller
2-night trip with friends
Verified Expedia guest review
8/10 Very good
17 Feb 2019
The hotel lobby was beautiful and welcoming. The staff were friendly and the woman who checked me in spoke good English. They were able to accommodate currency exchange at the front desk for s nominal charge. The property was within a block of a subway station which made traversing the City very easy. Many restaurants were available in the hotel, but I only had a chance to eat in the 20th floor Horizon Club Lounge. I was upgraded to the Horizon Club floor for a nominal fee upon check in. The food was good, and staff friendly. My only real criticism is that the 20th floor had signs everywhere stating that the floor was a non-smoking floor. My room even had a posted notice stating the room as being non-smoking. However, the room had a strong smoke odour. This wasn't a huge problem for me as I was only present for 3 nights. But I did note this issue upon check out. Other than that, the stay was pleasant. House keeping was diligent in ensuring a comfortable stay. The room was comfortable and well appointed. I spelt well and did not notice any noise, even though the site was under construction at the time of my visit.
Jeff
Jeff, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Jan 2019
Nice Shangri La experience.
The Wuhan Shangri La, lived up to expectations and as with most Shangri Las it provides a great overall experience. The staff are professional and friendly and aim to please without being overbearing.
The only minus during this one night stay was the sound between adjacent rooms where one could hear the couple next door - clearly they were have a great time but it should be private and not heard in my room.
The hotel is reasonably well located and is not far from the subway station as well as being near various shops etc. The beds are nice and firm and very comfortable. Overall a great one night stay and would consider staying here next time. Thank you.
Ahmad
Ahmad, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2018
Ee Sian
Ee Sian, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
22 Oct 2018
Lovely room, clean and good breakfast with custom orders