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Melia Sol Y Nieve

4.0 star property
Ski-in/ski-out hotel with spa, near Sierra Nevada Ski Resort

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Sol Y Nieve

Reception
Couples treatment room(s), sauna, hot tub, steam room
Breakfast and dinner served, international cuisine
Terrace/patio
Children’s play area – indoor

Reviews

8.2 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Electric vehicle charging point
  • Bar
  • 24/7 front desk
  • Non-smoking
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • 24-hour fitness centre
  • Children's pool

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
The price is 5.272.661 ₫
5.799.927 ₫ total
includes taxes & fees
15 Jan - 16 Jan 2025

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Suite (The Level)

Down duvets, memory-foam beds, minibar, in-room safe

Suite (The Level)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 43 sq m
  • Valley view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

Down duvets, memory-foam beds, minibar, in-room safe

Premium Room

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Memory foam bed
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Down duvets, memory-foam beds, minibar, in-room safe

Triple Room

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Memory foam bed
Deep-soaking bath
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Down duvets, memory-foam beds, minibar, in-room safe

Deluxe Room

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Memory foam bed
Private bathroom
Bathrobes
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Single Use

Down duvets, memory-foam beds, minibar, in-room safe

Double Room Single Use

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Memory foam bed
Deep-soaking bath
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

View all photos for Room (Melia)

Down duvets, memory-foam beds, minibar, in-room safe

Room (Melia)

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Memory foam bed
Deep-soaking bath
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Family Room, Mountain View

Family Room, Mountain View | Down duvets, memory-foam beds, minibar, in-room safe

Family Room, Mountain View

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Memory foam bed
Private bathroom
Bathrobes
  • 22 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for The Level Suite with Terrace

View from room

The Level Suite with Terrace

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Mountain View

Down duvets, memory-foam beds, minibar, in-room safe

Deluxe Room, Mountain View

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Memory foam bed
Deep-soaking bath
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Junior Suite (The Level with Whirlpool)

Down duvets, memory-foam beds, minibar, in-room safe

Junior Suite (The Level with Whirlpool)

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Memory foam bed
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Deluxe Mountain View (2+1)

View from room

The Level Deluxe Mountain View (2+1)

Highlights

Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Memory foam bed
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for The Level Deluxe Mountain View

View from room

The Level Deluxe Mountain View

Highlights

Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Memory foam bed
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Mountain View (2+1)

Down duvets, memory-foam beds, minibar, in-room safe

Deluxe Room, Mountain View (2+1)

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Memory foam bed
Private bathroom
Bathrobes
  • Mountain view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Family Room

Family Room | Down duvets, memory-foam beds, minibar, in-room safe

Family Room

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Memory foam bed
Deep-soaking bath
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Junior Suite, 2 Bedrooms (The Level with Whirlpool Terrace)

Down duvets, memory-foam beds, minibar, in-room safe

Junior Suite, 2 Bedrooms (The Level with Whirlpool Terrace)

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
2 bedrooms
Blackout curtains
Down duvet
Memory foam bed
Bathrobes
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for The Level Suite with Terrace (2+1)

View from room

The Level Suite with Terrace (2+1)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Room (Communicated)

Down duvets, memory-foam beds, minibar, in-room safe

Premium Room (Communicated)

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Memory foam bed
Bathrobes
Bidet
  • 20 sq m
  • Mountain view
  • Sleeps 6
  • 4 Single Beds

View all photos for Room (The Level Communicated)

Down duvets, memory-foam beds, minibar, in-room safe

Room (The Level Communicated)

Highlights

Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
Memory foam bed
  • 19 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds

View all photos for Deluxe Room (The Level)

Down duvets, memory-foam beds, minibar, in-room safe

Deluxe Room (The Level)

Highlights

Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Down duvet
Memory foam bed
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Suite The Level

Grand Suite The Level | Down duvets, memory-foam beds, minibar, in-room safe

Grand Suite The Level

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 45 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed

Similar properties

Reception

Melia Sierra Nevada

Pool
Spa
Parking available
Free WiFi
8.4 out of 10, Very good, (215)
The price is 7.993.891 ₫
8.793.280 ₫ total
includes taxes & fees
20 Jan - 21 Jan 2025
Melia Sierra Nevada

About the area

Map
Plaza de Pradollano, s/n., Sierra Nevada, Monachil, Granada, 18196

What's nearby

  • Sierra Nevada Ski Resort - 2 min walk - 0.2 km
  • Plaza de Andalucía - 3 min walk - 0.3 km
  • Sierra Nevada Chairlift - 5 min walk - 0.5 km
  • Alhambra - 37 min drive - 32.8 km
  • Granada Cathedral - 37 min drive - 36.9 km

Getting around

  • Granada (GRX-Federico Garcia Lorca) - 56 min drive
  • Granada (YJG-Granada Train Station) - 37 min drive
  • Granada Station - 37 min drive

Restaurants

  • ‪Kiosko-Bar Hoya de la Mora - ‬8 min drive
  • ‪Cafetería Vertical - ‬3 min walk
  • ‪Pans & Company - ‬4 min walk
  • ‪Camping las Lomas - ‬22 min drive
  • ‪Restaurante Maitena - ‬24 min drive

About this property

Melia Sol Y Nieve

Placing you only steps from Sierra Nevada Ski Resort, Melia Sol Y Nieve allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to indulge in massages, aromatherapy or hydrotherapy, and international cuisine is served at RESTAURANTE VELETA, which is open for breakfast and dinner. A free kid's club, a bar/lounge and a 24-hour fitness centre are other features. Ski passes, storage, rentals and lessons are also available.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 258 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For more details, please contact the property using the information on the booking confirmation
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Fitness classes
  • Concerts/live shows
  • Shopping
  • Pool table
  • Sledging nearby

Working away

  • Business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment hire
  • Ski storage
  • Snow sports gear

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour fitness centre
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Memory-foam mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Dining

RESTAURANTE VELETA – This buffet restaurant specialises in international cuisine and serves breakfast, dinner and light fare. A children's menu is available.
Q LOUNGE – This bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Spa fee: EUR 38 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21.50 for adults and EUR 14.00 for children
  • Spa access is available for an extra charge of EUR 38 per day

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 1:00 PM to 10:00 PM
  • Guests under 13 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number H/GR/359 – Rural (Montaña)

Also known as

Melia Nieve
Melia Nieve Y Sol
Melia Sol Nieve
Melia Sol Y Nieve
Melia Sol Y Nieve Hotel
Melia Sol Y Nieve Hotel Monachil
Melia Sol Y Nieve Monachil
Sol Nieve
Sol Y Melia
Sol Y Nieve
Melia Sol Y Nieve Hotel
Melia Sol Y Nieve Monachil
Melia Sol Y Nieve Hotel Monachil

Frequently asked questions

Does Melia Sol Y Nieve offer free cancellation for a full refund?
Yes, Melia Sol Y Nieve does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Melia Sol Y Nieve?
Yes, there's a children's pool. Guests have pool access from 1:00 PM to 10:00 PM.
Are pets allowed at Melia Sol Y Nieve?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Melia Sol Y Nieve?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Melia Sol Y Nieve and nearby?
Have fun with on-site winter activities such as skiing. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Melia Sol Y Nieve also has a 24-hour fitness centre and an arcade.
Are there restaurants at or near Melia Sol Y Nieve?
Yes, RESTAURANTE VELETA offers international cuisine.
What's the area around Melia Sol Y Nieve like?
Melia Sol Y Nieve is a short 2-minute walk from Sierra Nevada Ski Resort and 5 minutes' walk from Sierra Nevada Chairlift.

Melia Sol Y Nieve Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

A great hotel for the Ski Trip
We stayed in the upper tier called the "Level". The ease of having a refreshment and snacks (very nice tapas) plus the open access to the spa on return from the slopes makes this hotel very special. I will always try to stay at this hotel "If it is available". Book in advance.
steve, 5-night trip
Verified Hotels.com guest review

8/10 Very good

The check in lady, could do with a little advice regarding smiling & attitude, Our check out lady "Carmen" was fantastic, friendly helpful everything we would expect, rather than the lady who checked us in.
Adrian, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel for the Snow slopes and apre ski
Meila Sol Y Nieve is a very nice hotel close to all the shops, bars and restaurants. It is very close to the lifts for the snow sports with a convenient locker room for the skis/boards etc. We had issues with the plastic/electronic door keys that constantly deactivated requiring us to to to reception every day and on one day every-time we left the room. Ask for valet parking as the underground parking lot is one of the most difficult parks I have every driven a car. But overall a fabulous hotel.
steve, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The noise is a nightmare. The room walls are paper thin. The family in the room next to us was crazy loud, but the front desk wouldn’t move us to a quiet room. Said that the only room they could move us to would have “family” rooms on both sides and probably be just as loud. Paying $400 a night to not even be able to sleep is insane. Definitely not recommended.
Verified Expedia guest review

6/10 Good

Positives: clean, fantastic shower, the spa and sauna was nice after a long day skiing, if you book a room at The Level, then you get good service and facilites. The Level Lounge offers free drinks and snacks all day and a nice quiet breakfast facility. The Level room was very nice. Staff went the extra mile to make sure that you're needs were met. Negatives: when we arrived we had not booked a room on The Level, we'd paid £692 for 2 nights, half board. For that we were offered a nice room but it was a small double with dated fixtures and fittings. There was no milk for tea in the room and when I came to ask for it at reception the receptionist was not interested in helping me at all, she just said oh well you'll need to call room service and ask for it, then when I asked for a bottle opener she said, go to the bar. The spa was not included in the price so would have cost £35 per person, per usage, which would be a pre booked 1.5 hr time slot. We decided to pay an extra £298 to upgrade the The Level, which includes the spa access and free drinks and snacks all day at the lounge, including alcohol. The second we upgraded the service changed from treating us as a minor inconvenience to 5 star vip service. Most of the staff were friendly and genuine but the woman who went from cold and rude to fawning and all smiles let the whole team down. The beds we like camp beds on wheels and kept rolling away from the wall as I sat up. Ice was £3.20 extra. Not good value for money.
Jeffrey, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Mixed review
Public areas of gotel were very modern and smart, in keeping with what you would expect from Melia brand. However, bedroom was tired looking and certainly no more than 3 star. Breakfast was excellent. Be warned, this hotel sells itself on the spa facilities, and pictures of spa feature heavily. Very disappointed to discover you could not use any of the facilities, even the pool, without a €30 charge per person. Thos should be clearer in descriptions.
Martin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 1-night trip
Verified Hotels.com guest review

6/10 Good

Francis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

anthony, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Melia Sol Y Nieve review.
I stayed at the Sol Y Nieve about five years ago with my daughter and was very pleased it hadn't changed or got tired. It does everything well, reception, restaurant, rooms all good. Food was hearty and plentiful, buffet style. Facilities are good and it's close enough to the ski lifts not to be to irksome at the end of the day. Not good that the spa was extra, would like to have known when I booked.
Marc, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Not the best stay
The phone in room didn’t work. I had to use the one in the toilet to book room service. When it didn’t arrive they delivered to the wrong room. It took over an hour for the food to arrive. The room was very dated and there was a used glass of water left in the room on the bedside table when I arrived. The signage in the hotel was also confusing. The ski locker didn’t work twice which took over an hour to resolve. Just not great.
Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
A good hotel and well located. However, our room was not really up to the standard we expect from Melia. The shower head was leaking and the sound insulation to the room was really poor. Excellent buffet breakfast
Paul, 3-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Very good
Alia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay at Melia Sol Y Nieve. Hotel wasn't busy and was offered an upgrade to the Level Lounge. This included a better room, free access to the Spa (for both of us) and access to the family and adult-only lounges in the hotel, which provided free drinks and snack all day. The upgraded room was excellent, well-equipped and comfortable. Large walk in shower and decent sized bathroom was great. Beds were comfortable, heating fairly easy to control (on radiator) and blackout curtains enabled a decent sleep. Breakfast choice is huge, varied and high quality. Great way to start the day. The hotel is perfectly positioned in the main square with easy access to the main lifts. The hydrotherapy pool in the spa is fantastic - we used it every afternoon after skiing and it definitely eased muscle soreness. Sauna/Steam rooms all good. I had only one moment of dissatisfaction during my week long stay when food I had ordered arrived not as requested. I complained (politely!) and the waitress rectified the situation by removing from the bill. We ate in the bar a few times and service/food was good each time. I usually ski in France. This stay was a revelation. I'll be back to SN and the Melia Sol Y Nieve next year.
WayneFreeman, 7-night family trip
Verified Expedia guest review

6/10 Good

When we arrived, we had to wait at least 20 minutes to check-in as the family ahead of us who were checking out were complaining about the quality of their stay and there was no one else to assist us. Room was adequate but for one of the top hotels in the resort was disappointed that there was no kettle with tea & coffee making facilities. Onsite parking is very expensive compared to large public underground car park which is 2 minutes walk away. The only way that you could get access to the pool was to pay over 30 euros each ta access the spa. With a 9 year old, we didn't want the spa, just a pool. Other hotels we stay in allow pool access and pay extra for the spa. This hotel feature the pool in their marketing but in reality this is a third party operation which is expensive. The buffet breakfast was very good before skiing. This is the fourth visit to Sierra Nevada and we decided to treat ourselves which I don't think was value for money. There a number of other options, for example Trevenque, which are more than adequate for skiing and far better value for money!
3-night family trip
Verified Expedia guest review

8/10 Very good

The beds are really uncomfortable, it's like sleeping on the floor.
1-night family trip
Verified Ebookers guest review

4/10 Fair

Room was in poor condition with loose floor tiles in the en suite and a window which would not close properly forcing us to endure the loud street noise until the early hours of the morning. It's a shame that such an expensive hotel does not offer complimentary use of the the spa facilities without upgrading the room.
Richard, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

I like the hotel in general, breakfast and diners are huge ! But the only thing that I would change as soon as possible is the Rooms decorations and furnitures, it's old fashioned and to dark . The light it's very poor inside the rooms , they should change the lamps . That's all, on the other side everything else is perfect , including the location. Many good restaurants and the ski lifts are walking distance!
Mariano, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Spar an Extra, kids under 12 not allowed, we were in room 318 constant noise from outside (possibly pool AC) staff room food excellent.
4-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Paul, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fantastic Hotel
Fabulous stay - the Spa is wonderful and well worth the extra cost
2-night trip
Verified Expedia guest review

8/10 Very good

Expensive SPA
We booked a family room but hotel tried to give us a room that wouldn't be comfortable for 4 people. They did change the room but we had to make a case for it. VERY disappointed at charge for Pool/Spa area €35 per day per adult - that would have added €350 on our trip. The Free Pool was a kids pool a little larger that 2 baths - we booked this place based on facilities after SKI and paid a lot of money. I didn't see any notice before arrival of this extra charges, feel very cheated and very DISAPPOINTED,
Verified Hotels.com guest review