The hotel has a great staff, food (breakfast) and location. Where it falls short is the condition of the building, hot water takes 10 to 15 minutes to arrive at your bathroom so, it was semi cold showers, cracks on walls, doors of closet cannot be closed cause door is completely out of level, pool ceiling leaking into pool, it just keeps going on with things. Comparing to other hotels we have stayed at in Vietnam this one has to be the worst.