10/10 Exceptional
24 Feb 2022
Shame about check out
This hotel is great and we couldn’t fault our stay until check out time..... we had already paid for the hotel prior to our stay yet we were asked to pay again for the room!
Apparently the hotel has recently changed hands and there is some issue with the accounts transferring over so the hotel isn’t currently receiving the payments people are paying ( going to the old company).
We politely explained that this was not our issue and we wouldn’t be paying for the room twice!!
This just put a negative spin on our stay but otherwise the hotel and stay was excellent!
Rebecca
Rebecca, 2-night trip