When visiting Knysna, Protea Hotel by Marriott Knysna Quays is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at Breakfast Restaurant, which serves breakfast. Other features include a bar/lounge, a terrace and a garden.
Languages
Afrikaans
At a glance
Hotel size
123 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
No pets or service animals allowed
Internet
Free wired internet access in public areas
Free WiFi in rooms
Parking
On-site self-parking (ZAR 30 per day)
Wheelchair-accessible parking on site
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
What to do
Discount at nearby fitness centre
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Kayaking nearby
Scuba-diving nearby
Skydiving nearby
Zip-lining nearby
Working away
Meeting room
Computer station
Services
Dry cleaning/laundry services
Free food/drink shopping service
Free newspapers in reception
Luggage storage
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Garden
Picnic area
Terrace
Fireplace in reception
18 holes of golf
An outdoor pool
Vegan dining options
Vegetarian dining options
Comprehensive food waste policy
No plastic coffee stirrers
Reception hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Closed-captioned TV
Lowered plug sockets in bathroom
Grab bar near toilet
Grab bar in bath
Room amenities
Be entertained
32-inch LED TV
Premium TV channels
Home comfort
Iron/ironing board (on request)
Stay connected
Desk
Free WiFi
Phone
More
Housekeeping (on request)
In-room safe (laptop compatible)
Water-efficient showers only
Mobile key entry
Guidebooks/recommendations
Special features
Dining
Breakfast Restaurant – Overlooking the pool, this restaurant only serves breakfast.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Parking
Self-parking costs ZAR 30 per day
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Knysna Protea Hotel
Knysna Protea Hotel Quays
Knysna Quays Protea Hotel
Protea Hotel Knysna
Protea Hotel Marriott Knysna Quays
Protea Hotel Quays
Protea Hotel Quays Knysna
Protea Knysna Quays
Protea Quays
Quays Knysna
Protea Hotel Marriott Quays
Protea Marriott Knysna Quays
Protea Marriott Quays
Protea Hotel by Marriott Knysna Quays Hotel
Protea Hotel by Marriott Knysna Quays Knysna
Protea Hotel by Marriott Knysna Quays Hotel Knysna
Frequently asked questions
Does Protea Hotel by Marriott Knysna Quays offer free cancellation for a full refund?
Yes, Protea Hotel by Marriott Knysna Quays does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Protea Hotel by Marriott Knysna Quays?
Yes, there's an outdoor pool.
Are pets allowed at Protea Hotel by Marriott Knysna Quays?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Protea Hotel by Marriott Knysna Quays?
Yes. Self-parking costs ZAR 30 per day.
Is an airport shuttle service offered by Protea Hotel by Marriott Knysna Quays?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Protea Hotel by Marriott Knysna Quays?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Protea Hotel by Marriott Knysna Quays and nearby?
Have fun with activities such as boat tours, hiking and horse riding, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Protea Hotel by Marriott Knysna Quays?
Yes, Breakfast Restaurant offers pool views.
What's the area around Protea Hotel by Marriott Knysna Quays like?
Protea Hotel by Marriott Knysna Quays is a short 4-minute walk from Knysna Lagoon and 6 minutes' walk from Knysna Quays.
Protea Hotel by Marriott Knysna Quays Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
7 Oct 2024
Harry
Harry, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
5 Sep 2024
Pauline
Pauline, 1-night trip
Verified Hotels.com guest review
6/10 Good
28 Aug 2024
anil
anil, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
Kumlesen
Kumlesen, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Mar 2024
Just love Knysna
Louise
Louise, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Mar 2024
David
David, 1-night trip
Verified Expedia guest review
8/10 Very good
24 Feb 2024
Great location, very convenient
Alice
Alice, 1-night romance trip
Verified Expedia guest review
8/10 Very good
20 Feb 2024
2 night stay
Good pool area to relax. Safe and easy walk to town and on the doorstep of harbour restaurants.
Nice view of harbour from room.
A little dated compared to other hotels we’ve stayed during our travels but good and convenient nonetheless.
ann
ann, 2-night trip
Verified Hotels.com guest review
8/10 Very good
12 Jan 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
30 Dec 2023
No dining options or room service
salma
salma, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Nov 2023
Louise
Louise, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 Oct 2023
Excellent breakfast and very good location
Alida
Alida, 3-night trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2023
JC
JC, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2023
We enjoyed communicating with the staff. The front desk manager Lee was very friendly and accommodating. Overall stay was awesome
Aidriaan
Aidriaan, 10-night trip
Verified Expedia guest review
10/10 Exceptional
9 May 2023
Crispin
Crispin, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Apr 2023
Mariana
Mariana, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Apr 2023
Ryan
Ryan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
29 Mar 2023
Reception and info not good
Felt the staff were not well trained and very disinterested. No one told us when we arrived our rate included breakfast so missed it the first day. Also the tap water was very brown, again not explained on arrival, on asking just told OK to drink! Frankly I didnt want to shower in it ! Everyone we asked in town said not to drink the water. The manager did take the time to come and apologise which was appreciated.
Maureen
Maureen, 2-night trip
Verified Hotels.com guest review
6/10 Good
11 Feb 2023
A Disappointment
We have stayed at Marriott Quays on a previous occasion so booked again for our visit to Knysna. Unfortunately our room was a disappointment. There is a light at head height fastened to the wall at the side of the bed. This hit your head turning from he fridge and if moved, getting out of bed. We eventually found the switch for this along the floor! There was only one bedside table and this was a double bed so couldn’t be used by both. Have you tried to be comfortable with your glasses, book,glass of water and your early morning pill at the other side of the room? I requested a bedside table to be told all the rooms only had one so none were forth coming. We were there three nights and for the first two showers taken between 5&6 pm the water was COLD, we thought people had used all there was but reported this and there was warm water on our last night. The one excellent thing was the breakfast - a lovely selection and freshly cooked egg dishes and the waiting staff were cheerful and friendly.
There is a charge for overnight parking. Not much but it gave you the feeling that they were grasping for every penny. We won’t be back in a rush. There are so many places offering accommodation in Knysna!
John
John, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Feb 2023
A very convenient and pleasant hotel in which to stay. Well worth paying the extra for a room with a lagoon view. Breakfast was excellent.
Donald
Donald, 6-night trip with friends
Verified Expedia guest review
10/10 Exceptional
30 Jan 2023
Muhammed
Muhammed, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Dec 2022
Excellent harbour view. Super convenient for seafood and shopping. Breakfast is fantastic but it’s a bit awkward for no free parking
Wing Lok
Verified Expedia guest review
10/10 Exceptional
13 Dec 2022
Room 211
Its always great! Staff excellent. Only complaint is the bed which needs to be replaced. Awoke with both our bodies sore. Thx
Ryan
Ryan, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jun 2022
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Apr 2022
The hotel was very clean and in an excellent location. The staff were extremely accommodating and welcoming. The breakfast included with our stay was very good. We would highly recommend this hotel.