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The Five Residences Hanoi

4.5 star property
Luxury hotel with full-service spa, connected to a shopping center, near Ho Chi Minh Mausoleum

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Photo gallery for The Five Residences Hanoi

Business center
Property preview
Interior
Sauna
2 indoor pools
Located near Hoan Kiem Lake, The Five Residences Hanoi offers an upscale retreat. Unwind with a body scrub at LEDA Spa or enjoy the coffee shop/cafe on site. With high-speed WiFi, a shopping mall, and helpful services like dry cleaning/laundry and concierge services.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Spa
  • Free breakfast
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 indoor pools
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Conference center
  • 2 meeting rooms

Feel at home (6)

  • Children's pool
  • 2 bedrooms
  • Kitchen
  • Private bathroom
  • Separate bathtub and shower
  • Separate dining area

Why we love this property

Spa escape sensations
The spa offers daily massages, facials, and body wraps. A sauna, steam room, and fitness center complete this wellness journey.
Luxury in every detail
Immerse in designer luxury at this hotel, where curated furnishings create an elegant atmosphere. Every corner showcases thoughtful sophistication.
Dine in style
This hotel offers a restaurant, cafe, and bar for diverse dining experiences. Rise and shine with the free buffet breakfast option.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room

Deluxe Room | Bathroom | Separate tub and shower, hydromassage showerhead, designer toiletries

Deluxe Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Executive

View from room

Two Bedroom Executive

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Executive

Three Bedroom Executive | Living area | 57-inch Smart TV with cable channels

Three Bedroom Executive

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 1238 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Premier Room

Grand Premier Room | 2 bedrooms, premium bedding, pillowtop beds, in-room safe

Grand Premier Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 1033 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Fridge, microwave, oven, stovetop

Premier Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Premier

Two Bedroom Premier | 2 bedrooms, premium bedding, pillowtop beds, in-room safe

Two Bedroom Premier

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 1410 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Superior

Two Bedroom Superior | 2 bedrooms, premium bedding, pillowtop beds, in-room safe

Two Bedroom Superior

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 700 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Deluxe

2 bedrooms, premium bedding, pillowtop beds, in-room safe

Two Bedroom Deluxe

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 969 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Premier

2 bedrooms, premium bedding, pillowtop beds, in-room safe

Three Bedroom Premier

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 1399 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
9.6 out of 10, Exceptional, 5,778 reviews
$39 nightly
The price is $42
Oct 28 - Oct 29
Total with taxes and fees
Hanoi Royal Palace Hotel 2
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About the neighborhood

Map
343 345 DOI CAN STREET, Hanoi, 10000

What's nearby

  • Lotte Center Hanoi - 8 min walk - 0.7 km
  • West Lake - 11 min walk - 1.0 km
  • Ho Chi Minh Mausoleum - 3 min drive - 2.6 km
  • Hoan Kiem Lake - 5 min drive - 4.4 km
  • Hanoi Old Town Night Market - 5 min drive - 4.4 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 31 min drive
  • Hanoi Railway Station - 11 min drive
  • Hanoi Long Bien Station - 14 min drive
  • Ga Thuong Tin Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Phở Tâm - ‬5 min walk
  • ‪Sushihouse - ‬5 min walk
  • ‪The Coffee House - ‬1 min walk
  • ‪Cafe Tòte - ‬3 min walk
  • ‪Highland Cacao - ‬2 min walk

About this property

The Five Residences Hanoi

When you stay at The Five Residences Hanoi, you'll be just a 5-minute drive from West Lake and Ho Chi Minh Mausoleum. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. There are 2 indoor pools and a poolside bar at this luxurious hotel, and in-room conveniences like refrigerators and microwaves.

At a glance

DONE

Hotel size

    • 116 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining

Traveling with children

  • Children's pool

Working away

  • 2 meeting rooms
  • Coworking spaces
  • Conference center (2174 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Electric bike charging stations

Facilities

  • Health club
  • 2 indoor pools
  • Shopping mall on site
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 55
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 50
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Accessible airport shuttle
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hospital bed available
  • Area rugs in room
  • Smooth flooring in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 57-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers

Sleep well

  • 2 bedrooms
  • Pillow menu
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Hydromassage showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Meal delivery service
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Rice cooker
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dining table
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, LEDA Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 1000000.00 per vehicle (one-way, maximum occupancy 6)

Children & extra beds

  • Rollaway beds are available for VND 800000.0 per day
  • Airport shuttle service for children costs VND 1000000.00 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, American Express, JCB International

Also known as

The Five Residences Hanoi Hotel
The Five Residences Hanoi HANOI
The Five Residences Hanoi Hotel HANOI

Frequently asked questions

Does The Five Residences Hanoi offer free cancellation for a full refund?

Yes, The Five Residences Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Five Residences Hanoi?

Yes, there are 2 indoor pools and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at The Five Residences Hanoi?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Five Residences Hanoi?

Yes, there's free valet parking.

Is airport shuttle service offered by The Five Residences Hanoi?

Yes, an airport shuttle is available. The charge is VND 1000000.00 per vehicle one-way.

What are the check-in and check-out times at The Five Residences Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at The Five Residences Hanoi and nearby?

The Five Residences Hanoi has 2 indoor pools and a spa, as well as a steam room.

Are there restaurants at or near The Five Residences Hanoi?

Yes, there's an onsite restaurant.

Does The Five Residences Hanoi have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a rice cooker, cookware, and a refrigerator.

What's the area around The Five Residences Hanoi like?

The Five Residences Hanoi is a short 17-minute walk from West Lake and 4 minutes' walk from Embassy of Japan.

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The Five Residences Hanoi Reviews

Reviews

9.4

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Staff very helpful Rooms very clean and great facilities Pool and spa in good condition Breakfast was really the only disappointment
Jenna, 2-night trip

10/10 Exceptional

We booked a 3-bedroom executive suite for our stay. Hotel is new and beautifully furnished in modern designs. Suite is palatial and very clean and tidy. Staff is extremely friendly and helpful. We highly recommend this hotel!
kim anh, 1-night trip

10/10 Exceptional

Very well lay out with excellent amenities. Staff are very friendly and helpful. Definitely will stay again.
Dinh, 1-night trip

10/10 Exceptional

Great experience with family. Will visit again.
Shahrukh, 4-night trip

10/10 Exceptional

A pleasant stay at this hotel as it'll not be our last, definitely stay again a bit longer to enjoy all the facilities in the hotel. Staff are very attentive and friendly, kudos to the place.
Dinh, 2-night trip

10/10 Exceptional

It was a very nice place but too bad we only stayed one night.
David Andrew, 1-night trip

10/10 Exceptional

Five Residence is the most confortable Hotel in Hanoi!
Kiyofumi, 4-night trip

10/10 Exceptional

Fantastic room & excellent services

Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.
Ka ki, 3-night trip

10/10 Exceptional

I feel very welcoming at the check-in, Mr. Giang Hoàng is very professional. He handle all my issues from somewhere else at the airport. I trusted him and his team the whole time staying. Ms. Anh Vũ is a sweet girl. She’s doing a good job helping me at the check-in and check out no problem. Location? If you look on the map, you know it’s in a good spot. Overall I’ll be back at this place if I’m in Ha Noi
Quang Vinh, 2-night trip

10/10 Exceptional

Great services! Food was just ok. But it’s just so roomy and we’ve really enjoy the brand new feel of these residences. Very clean and comfortable.
Thanh, 2-night trip

10/10 Exceptional

The property is quite new. It is an apartment complex that is also rented out as a hotel, so very good for folks traveling with family. The best part is the swimming pool and sauna room (with steam room and jacuzzi as well). The area is not the most central (20 min taxi ride to Old Quarter), but I enjoy the little bustling area around the hotel. It feels like I am living in a lively residential area.
Alvin Ka Hin, 7-night trip

10/10 Exceptional

Good service!
Y, 11-night trip

10/10 Exceptional

We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay!
Regine Fernandez, 4-night trip

10/10 Exceptional

I booked this property for our 10 day vacation in Hanoi and we’re super happy to have found it as a five star residences hotel. The Five residences staff assisted us with transportation to and from the airport in a luxury resort Van. The staff greeted us on arrival and processed our check-in very expeditiously. Our 2 bedroom 2 bathroom apartment was spacious and extremely clean and comfortable. The kitchen in the apartment is very useful and allowed us to cook small meals. The gym, sauna, steam room, hot/cold water spa and a large swimming pool were certainly used by us as part of our end of day relaxation. Overall, I would highly recommend The Five Residences in Hanoi to anyone looking for an inexpensive apartment style accommodations. 5Stars
Nicasio, 9-night trip

10/10 Exceptional

Jason, 3-night trip

6/10 Good

HONG KWON, 4-night trip

2/10 Poor

Kota, 1-night trip

10/10 Exceptional

KAWABATA, 4-night trip

10/10 Exceptional

Tetsurou, 4-night trip

10/10 Exceptional

아주 좋았습니다. 깨끗하고 시설도 좋고 수영장 헬스장 마사지 목욕탕 모두 좋았습니다. 가족 숙소로 딱입니다.
YONGGYU, 3-night trip

10/10 Exceptional

Masami, 3-night trip

10/10 Exceptional

HEEYOUNG, 2-night trip

6/10 Good

편리함, 편안함, 그러나 타월은 바꿔야

올드쿼터보다 훨씬 주변이 조용했고, 근처에 롯데마트가 있어 레지던스 이용에 편리했습니다. 조식은 평균 수준이었고, 룸은 잘 정리되고 깨끗하며 공간 여유가 있어 좋았지만, 4성급이라고 하기에는 타월이 한 10년은 사용한 것만 같은 상태에서 충격 받았습니다.
Seung-yeon, 2-night trip

10/10 Exceptional

Sang Hun, 2-night trip

8/10 Very good

Big rooms and friendly helpful staff
Terri, 7-night trip