Stood in line 20-30 minutes to check in. When we finally got up to the counter, the clerk was not friendly, did not explain or apologize for the wait, or smile. Had to walk past strong cigarette smell in the hallway from the smoking rooms to get to our room. The room was clean and adequate, except there was no microwave. There was no breakfast in the morning, not even grab-and-go, only bad coffee with powdered creamer. Overall, just not a pleasant, welcoming place.