Hotel Scala Frankfurt City puts you in a great location, within a 15-minute walk of MyZeil and Römerberg. Also, Frankfurt Christmas Market and Alte Oper are within a 15-minute walk. The helpful staff and overall property condition get good marks from fellow travellers. Public transportation is only a short walk: Hessendenkmal Tram Stop is 5 minutes and Eschenheimer Tor Station is 6 minutes.
Languages
English, German
At a glance
Hotel size
45 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 16
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only)
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking within 328 ft (EUR 24 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Minibar
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Office
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 14 per person
Parking
Parking is available nearby and costs EUR 24 per day (328 ft away)
Policies
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt
Frequently asked questions
Does Hotel Scala Frankfurt City offer free cancellation for a full refund?
Yes, Hotel Scala Frankfurt City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Scala Frankfurt City?
Yes, cats and dogs are welcome.
What are the check-in and check-out times at Hotel Scala Frankfurt City?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Scala Frankfurt City?
No, this hotel doesn't have a casino, but Casino Bad Homburg (16-min drive) is nearby.
What's the area around Hotel Scala Frankfurt City like?
Hotel Scala Frankfurt City is in Innenstadt 1, a short 5-minute walk from Hessendenkmal Tram Stop and 5 minutes' walk from MyZeil.
Hotel Scala Frankfurt City Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Nov 2024
Cindy
Cindy, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 Nov 2024
Kyle
Kyle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Annette
Annette, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
19 Sep 2024
Dirty old room. Very noisy area.
sergio
sergio, 1-night trip
Verified Expedia guest review
6/10 Good
4 Sep 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 Aug 2024
Great location near train, shops and restaurants.
JOHN FREDERICK
JOHN FREDERICK, 1-night trip
Verified Expedia guest review
6/10 Good
18 Aug 2024
Property was a good location but noisy due to builders next door starting at 7.30 in the mornings. Room was a bit small for a couple with 2 suitcases.
Margaret
Margaret, 4-night romance trip
Verified Expedia guest review
8/10 Very good
13 Jul 2024
Samira
Samira, 6-night family trip
Verified Hotels.com guest review
8/10 Very good
3 Jul 2024
.
Gabriela
Gabriela, 3-night trip
Verified Expedia guest review
4/10 Fair
2 Jul 2024
No air conditioning. Told the manager I would like to check out as my wife has a health condition. They refused to let me check out and refund my deposit. I left and got another hotel. Now working with my credit card company for a credit
DAVE
DAVE, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Jun 2024
You've got to try the breakfast, The best we ever had in Germany!!!
Frensis
Frensis, 4-night trip with friends
Verified Orbitz guest review
8/10 Very good
15 Jun 2024
I would recommend this hotel to anyone taking a short trip to Frankfurt! It is attached to a movie theater which is both cool and loud at times. There was very loud construction and a school nearby that made for quite a bit of noise during the day. Outside of that, the front desk was very accommodating, the breakfast was wonderful, and the area was very walkable. They have good wifi and can make accommodations for food allergies. No laundry service.
Sarah
Sarah, 2-night family trip
Verified Expedia guest review
8/10 Very good
12 Jun 2024
Sylvia
Sylvia, 3-night trip
Verified Hotels.com guest review
8/10 Very good
9 Jun 2024
Location is great. Staff is friendly. Rooms are small but OK for one or two people to stay. The hotel is just one block behind Zeil, the main shopping street of the city which makes it very convenient. Recommended.
Sibel
Sibel, 5-night trip
Verified Expedia guest review
4/10 Fair
6 Jun 2024
The location was great. Beds are tiny. No air conditioner or fans. My passport went missing from the room while we were out for the day and the staff didnt seem to care. Very noisy street and hotel does not look anything like the picture's online.
Alicia
Alicia, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
10 May 2024
il
il, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
25 Apr 2024
Hui
Hui, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Mar 2024
Convenience in Frankfurt
Quite comfortable for a pair of twin beds. Well worth the price. Not a room you’d want to sit in all day, but great for having a convenient place to sleep. Perfectly located for our purposes. One block from U an S bahn, and easy walking distance to all old town sires
Jefferson
Jefferson, 7-night family trip
Verified Hotels.com guest review
4/10 Fair
4 Mar 2024
Customer service and cleanliness, front desk just rude.
masoud
masoud, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
17 Feb 2024
I had asked for help finding church service times. The front desk personnel spoke great English but told me to research it. Not realizing everything is in German so I can’t read the website information. I overheard her saying the same to other guests asking for help with the reservations… do it on the website. Didn’t come across as willing to help.
Aime
Aime, 2-night trip with friends
Verified Expedia guest review
2/10 Poor
4 Feb 2024
The only benefit in Scala hotel is the location.
I used to stay in Scala since a long time. But they changed a lot. No one of the staff is hospitable except for the Lady that serves breakfast. They don’t clean the bathroom. Only tidy the beds and change towels. The guy on the reception lectured me for asking for one more towel. The pillow is a duvet covered with a pillow case.
Ruwaida
Ruwaida, 5-night family trip
Verified Expedia guest review
6/10 Good
8 Jan 2024
Walking distance to subway which brings you to the airport. Also good location. Good value for a 3 star
christos
christos, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 Dec 2023
Jose
Jose, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Dec 2023
Anthony Michael
Anthony Michael, 1-night trip
Verified Expedia guest review
6/10 Good
28 Dec 2023
Neither here nor there
It was an OK stay. No bells, no whistles. Breakfast wasn't bad. Not sure I'd stay again but also not sure I'd return to Frankfurt.