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Hyatt Zilara Riviera Maya Adults Only All Inclusive

4.5 star property
Adults-only beachfront property with spa, near Tres Rios Ecopark

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Photo gallery for Hyatt Zilara Riviera Maya Adults Only All Inclusive

Aerial view
On the beach, white sand, beach cabanas, beach towels
Lobby
View from room
Outdoor spa tub
Escape to the sun-kissed shores of Hyatt Zilara Riviera Maya Adults Only All Inclusive, where luxury meets tranquility. Indulge in a rejuvenating hot stone massage at the spa, or sip on a refreshing cocktail at the swim-up bar and poolside bar. With designer stores, live concerts and shows, fitness classes and yoga classes available daily - there is something for everyone.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Free use of bicycles
  • Free beach club on site
  • Beach cabanas
  • Beach towels
  • Hot tub
  • Pool bar

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is 10.678.109 ₫
10.678.109 ₫ total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Ocean Front Swim Out King Suite

Premium bedding, down duvets, free minibar, in-room safe

Ocean Front Swim Out King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Suite

Premium bedding, down duvets, free minibar, in-room safe

1 King Bed Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Run of House

Premium bedding, down duvets, free minibar, in-room safe

Run of House

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for 2 Double Bed Suite

Premium bedding, down duvets, free minibar, in-room safe

2 Double Bed Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King Suite

Premium bedding, down duvets, free minibar, in-room safe

Ocean View King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View Swim Out King Suite

Premium bedding, down duvets, free minibar, in-room safe

Pool View Swim Out King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Private Pool King

Premium bedding, down duvets, free minibar, in-room safe

Ocean Front Private Pool King

Highlights

Balcony
Private pool
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
  • 63 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View Double

Premium bedding, down duvets, free minibar, in-room safe

Tropical View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Terrace King Suite

View from room

Ocean View Terrace King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front King Suite

Premium bedding, down duvets, free minibar, in-room safe

Ocean Front King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down duvets, free minibar, in-room safe

Presidential Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
  • 147 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Double Suite

View from room

Ocean Front Double Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front One Bedroom Master King Suite

Premium bedding, down duvets, free minibar, in-room safe

Ocean Front One Bedroom Master King Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
  • 96 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King Swim Out Suite

Premium bedding, down duvets, free minibar, in-room safe

Tropical View King Swim Out Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Master Suite King

Premium bedding, down duvets, free minibar, in-room safe

One Bedroom Master Suite King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
  • 96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King

Premium bedding, down duvets, free minibar, in-room safe

Tropical View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive - 3.2 km
  • Gran Coyote Golf - 8 min drive - 6.0 km
  • Tres Rios Ecopark - 9 min drive - 4.2 km
  • Playa Xcalacoco - 19 min drive - 7.0 km
  • Maroma Beach - 20 min drive - 9.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive
  • Tulum Intl. Airport (TQO) - 110 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 14 miles/22.5 km

Restaurants

  • ‪Black & White - ‬8 min drive
  • ‪Beach Bar - ‬9 min drive
  • ‪Jaal-Ha - ‬9 min drive
  • ‪Coco Café - ‬1 min walk
  • ‪Bluemoon - ‬8 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

At Hyatt Zilara Riviera Maya Adults Only All Inclusive, you can hit the beach to retreat to a cabana or practice yoga, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Capri Grille, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 4 bars/lounges, a poolside bar and a fitness centre. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, German, Portuguese, Serbian, Spanish

At a glance

DONE

Hotel size

    • 291 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Free secured, uncovered on-site valet parking
    • On-site parking is limited
DONE

Other information

    • Designated smoking area (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Water dispenser

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Fitness classes
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Ping pong
  • Free use of nearby fitness centre

Working away

  • 2 meeting rooms
  • Conference space (6747 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bike hire
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2003
  • ATM/banking
  • Garden
  • Terrace
  • Communal living room
  • Fitness centre
  • An outdoor pool
  • Designer shops on-site
  • Bike parking
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 136
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 74
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed-captioned TV
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Be entertained

  • 52-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Capri Grille – This theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Tempest – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
El Comedor – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Lola Restaurant – This theme restaurant specialises in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive offer free cancellation for a full refund?

Yes, Hyatt Zilara Riviera Maya Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, there's free self and valet parking. Parking spaces may be limited.

What are the check-in and check-out times at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in is available.

Is there an on-site casino at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.

What is there to do at Hyatt Zilara Riviera Maya Adults Only All Inclusive and nearby?

Have fun with on-site activities such as beach yoga and cycling. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hyatt Zilara Riviera Maya Adults Only All Inclusive also has 4 bars, an outdoor pool and a fitness centre, as well as beach cabanas and a garden.

Are there restaurants at or near Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, there are 4 on-site restaurants, featuring Italian cuisine.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hyatt Zilara Riviera Maya Adults Only All Inclusive like?

Hyatt Zilara Riviera Maya Adults Only All Inclusive is in Riviera Maya. Popular attractions include Maroma Beach, which is 20 minutes away by car.

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Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

It was a good solid place. Nice beach pool and pretty good food once you learned where to eat and not eat.
leeann, 2-night trip

10/10 Exceptional

Had a great stay Amazing food Recommend no more than 4-5 nights due to size of hotel
Axel, 3-night trip

10/10 Exceptional

Very peaceful and relaxing staff was outstanding
Laurie, 3-night trip

10/10 Exceptional

Beautiful resort
Joshua, 3-night trip

10/10 Exceptional

Excellent place, great place, very enjoyable
Marco, 3-night trip

8/10 Very good

Booked a swim in room with garden view (and SUN) and was "upgraded" to pool view (much more expensive) but no sun whatsoever so that room type was not useful. Pretty good restaurants overall. Really nice bars.
Christian, 6-night trip

10/10 Exceptional

Lovely and adults only even better! The spa is AMAZING
gerald dayne, 7-night trip

10/10 Exceptional

Peace, organized and staff friendly at all times.
Cesar, 7-night trip

10/10 Exceptional

I really enjoyed staying in this hotel. Staffs are so nice and prompt to help me. The facility is simple and neat.
Sunmin, 4-night trip

10/10 Exceptional

Great hotel!
Great hotel. All the workers were amazing! Room was great. My only complaints was the pool was cold (but it’s December) and I was not a fan of the buffet.
Michael, 3-night trip

10/10 Exceptional

Excellent staff and amazing food!!
Parker, 6-night trip

10/10 Exceptional

Staff was very helpful and kind. Would definitely recommend staying here.
Michael, 5-night trip

10/10 Exceptional

Excellent hotels quiet and clean ,beach was fantastic food was good
Jaklin, 4-night trip

10/10 Exceptional

Excellent hotel definitely coming back next year. Excellent service, staff super friendly, property super clean very nice
Claudia Estefania, 3-night trip

10/10 Exceptional

Super friendly staff!
Robert, 5-night trip

8/10 Very good

Good property. Food options limited but it’s not a large resort. Overall, very good experience
Paulius, 5-night trip

10/10 Exceptional

Excellent place !
pamela, 6-night trip

10/10 Exceptional

Great time. Food was excellent. Service was excellent. Beach is very nice. I would absolutely come back again
Jonathan, 5-night trip

10/10 Exceptional

Great staff, great service - no good behavior from
We stayed at the Hyatt the week after Christmas and were very impressed with the staff. Very friendly, accommodating and helpful! Unfortunately, many guests here are the exact opposite - a shame! Lots of “young people” who bawl at night, set off alarms or get drunk. Unfortunately, we didn't like the "Americanization" at all. A little more Mexico would be nice.
Moritz, 6-night trip

10/10 Exceptional

This resort is great, my only complaint was the limited options for food service.
Jarrod, 3-night trip

10/10 Exceptional

Lovely hotel and staff was so friendly
Tia Shante', 4-night trip

8/10 Very good

Staff was OUTSTANDING! Accommodations were very nice. Food at Tempest was excellent, other two restaurants were just okay. Beach was stunning and clean. Pool area was lovely, but needed more lounges. If you are a smoker, be prepared to be treated like a pariah - two locations where smoking is allowed- one that literally has no access. I
Scott Taylor, 7-night trip

10/10 Exceptional

The staff was amazing and so kind
Benjamin T, 6-night trip

10/10 Exceptional

great service wish there was more dining options at night though! rooms were beautiful even the basic one!
Jessica, 4-night trip

10/10 Exceptional

Everything was too good,great property with lots of food options and very polite staff..
Baldeep Singh, 5-night trip