Cairns Central Shopping Centre - 5 min walk - 0.5 km
Cairns Esplanade - 11 min walk - 0.9 km
Esplanade Lagoon - 18 min walk - 1.6 km
Reef Fleet Terminal - 2 min drive - 2.0 km
Cairns Marlin Marina - 3 min drive - 2.4 km
Getting around
Cairns, QLD (CNS-Cairns Intl.) - 9 min drive
Cairns Station - 10 min walk
Freshwater Station - 10 min drive
Redlynch Station - 12 min drive
Airport shuttle (surcharge)
Restaurants
McDonald's - 7 min walk
KFC - 5 min walk
Dundee’s at the Cairns Aquarium - 8 min walk
Chezest - 8 min walk
The Coffee Club - 6 min walk
About this property
City Terraces Cairns
City Terraces Cairns is only 3.7 mi (6 km) from the airport and offers a shuttle. Guests can enjoy the outdoor pool, and hiking/biking trails and snorkelling are nearby. A terrace and a garden are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the helpful staff and overall property condition.
Languages
Chinese (Mandarin), English, French, Japanese
At a glance
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This hotel's reception hours are Monday through Friday, 8 AM to 6 PM; Saturdays, Sundays and public holidays, 9 AM to noon; all major public holidays, the reception desk is closed. Guests should notify this property in advance of their anticipated arrival time; after hours check-in will receive check-in instructions and key retrieval information.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting
Pets
Pets not allowed
Service animals welcome
Property amenities
Pool/Spa
Outdoor pool
Sunloungers
Internet
Free WiFi
Parking and transport
Free self-parking on site
Return airport shuttle (surcharge)
On-site car hire
Family friendly
Cots (infant beds): AUD 25 per stay
Children stay for free (see details)
Playground
Babysitting services
Kitchenette
Fridge
Stovetop
Microwave
Coffee/tea maker
Electric kettle
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 35 per night
Bathrooms
Combined shower/bath
Free toiletries
Towels provided
Hairdryer
Living spaces
Dining room
Entertainment
32-inch smart TV with digital service
Netflix
Hulu
Streaming services
Outdoor areas
Balcony
Terrace
Barbecue
Garden
Picnic area
Laundry
Laundry facilities
Work spaces
Desk
Comfort
Air conditioning
Ceiling fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
No lifts
Soundproofing
Smoke-free property
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Iron/ironing board
Luggage storage
Front desk (limited hours)
Location highlights
Near a train station
In the city centre
Things to do
Bike hire on site
Snorkelling nearby
Horse riding nearby
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
General
34 rooms
3 floors
2 buildings
Built in 1998
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Credit card charges are subject to an extra charge
Housekeeping is offered for an extra charge
Children & extra beds
Cots/infant beds are available for AUD 25 per stay
Rollaway beds are available for AUD 35 per night
Pool, spa, & gym (if applicable)
Children under 14 years old are not allowed in the swimming pool without adult supervision
Policies
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Surcharges apply for splitting or joining beds in the guestrooms.
Also known as
City Terraces
Comfort City Terraces
Comfort City Terraces Cairns
Comfort Inn City Terraces
Comfort Inn City Terraces Cairns
Comfort Inn Suites City Terraces
City Terraces Cairns Apartment
City Terraces Apartment
City Terraces Cairns Cairns
City Terraces Cairns Aparthotel
City Terraces Cairns Aparthotel Cairns
Frequently asked questions
Does City Terraces Cairns offer free cancellation for a full refund?
Yes, City Terraces Cairns does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at City Terraces Cairns?
Yes, there's an outdoor pool.
Are pets allowed at City Terraces Cairns?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Terraces Cairns?
Yes, there's free self parking.
Is an airport shuttle service offered by City Terraces Cairns?
Yes, an airport shuttle is available.
What are the check-in and check-out times at City Terraces Cairns?
Check-in start time: 2 PM; check-in end time: 6:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at City Terraces Cairns and nearby?
Have fun with nearby activities such as hiking, horse riding and snorkelling. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a picnic area and a garden.
Does City Terraces Cairns have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
Does City Terraces Cairns have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around City Terraces Cairns like?
City Terraces Cairns is in Cairns Central Business District, a short 11-minute walk from Cairns Esplanade and 5 minutes' walk from Cairns Performing Arts Centre.
City Terraces Cairns Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10 Very good
22 Aug 2024
Had plenty of space and everything we needed.
Nick
Nick, 2-night trip
Verified Expedia guest review
8/10 Very good
13 Jan 2024
Very friendly Manager and central location was great
Brian
Brian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 Jan 2024
VENUGOPAL
VENUGOPAL, 2-night family trip
Verified Expedia guest review
6/10 Good
2 Jan 2024
The room we had wasn’t clean, the bed was extremely uncomfortable, cockroaches roamed freely throughout every night and appeared to be mid maintenance with a leaking air con in the main living area (which also didn’t work in bedrooms) tiles missing from bathroom walls and check in was not clear or helpful at all.. sorry end of rant
Andrew
Andrew, 5-night family trip
Verified Wotif guest review
10/10 Exceptional
28 Nov 2023
We had a great stay, the manager was outstanding and assisted when needed as well, the location was wonderful. All tour bookings could be done through the hotel which was seamless and the tours were great. A few areas of concern were the weekly cleaning was not great as the floors were still quite dirty and the bathroom toiletries were not restocked. As well there is no safe in the unit which can be a bit disconcerting.
Geza
Geza, 11-night romance trip
Verified Expedia guest review
8/10 Very good
5 Nov 2023
Walkable to Esplanade, Cairns central mall and Reef fleet center, good value for money.
Man Ho
Man Ho, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 Oct 2023
Lovely apartment, good location and really great service from manager. Would definitely stay here again.
Melanie
Melanie, 5-night family trip
Verified Wotif guest review
10/10 Exceptional
13 Sep 2023
Highly recommend for a quieter area
Stayed for four nights and thoroughly enjoyed our stay.
The reception was friendly and quick.
The room was very spacious and clean, with everything you need to eat in if you prefer.
We had a room on the third floor, which was very quiet, with an outlook over the pool.
The area is very limited for eating out options, but the main shopping area is only a block away for supplies.
We would definitely recommend if it is a quieter area that you prefer and you have transport to drive to the main entertainment area.
loved our saty and would stay again.
Eileen
Eileen, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jul 2023
Karen
Karen, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Jun 2023
The owners were very friendly and helpfull. Our room was clean, big and had everything we needed. Loved the sharing cupboard were you could leave items that you didn't need anymore like food or toiletreies for other travelers to take.
There are two big groceries within a 10 minutes walk in a big shopping centre. The Esplanade ( restaurants, the lagoon) is 15 to 20 minutes walk.
Ellen
Ellen, 11-night family trip
Verified Wotif guest review
10/10 Exceptional
6 May 2023
apartment was clean plenty of towels and very quiet. no lift so had to carry suitcases upstairs
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Apr 2023
Christopher
Christopher, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Mar 2023
Great roomy 2 bedroom apartment in an excellent location. Very helpful management. Would highly recommend.
Tracey
Tracey, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 Dec 2022
Very well set up for families, amazing pool, quiet and clean rooms. Fantastic location close to Cairns Central and shops, restaurants, etc. Managers were very helpful. Love the fact that they also have an environmentally friendly policy to minimise waste. The ‘sharing cupboard’ was ace, and we took and shared multiple items during our week long stay.
Karen
Karen, 8-night family trip
Verified Wotif guest review
10/10 Exceptional
18 Nov 2022
Excellent rapport qualité. Prix spacieux propre, parfaitement équipé, silencieux de piscine. Agréable parking Nous avons passé un très très bon séjour avec des propriétaires adorables
Frederique
Frederique, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Nov 2022
All the team were v friendly and helpful. Took advantage of the free bikes to go to the botanic gardens. Really liked the share shelf where people could leave leftovers e.g. salt oil coffee etc. Nice sunny pool and BBQ area. Walkable to,lagoon, restaurants and station. Highly recommend.
Fiona
Verified Expedia guest review
6/10 Good
30 Oct 2022
Not 4 star
They stated 4 star, but it is 3.5 at best.
No lift to first or second floor - be prepared.
Friendly staff.
Verified traveller
6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2022
The people that run the place where very helpless
craig
craig, 6-night family trip
Verified Wotif guest review
8/10 Very good
26 Sep 2022
Tracey
Tracey, 4-night trip
Verified Wotif guest review
8/10 Very good
18 Sep 2022
Beautiful interior garden.
Jenny
Jenny, 3-night trip
Verified Expedia guest review
2/10 Poor
27 Apr 2022
Christopher
Christopher, 3-night trip
Verified Hotels.com guest review
8/10 Very good
25 Apr 2022
Good location
Was centrally located 2 blocks from the main plaza. Close to train station and there is a Thai and Dominoes opp. Apartment was ok very clean be it abit dated had everything we required and if your on the lower level you do hear them moving chairs stomping feet and toilet flushing, I would ask for second level next time. They do have a leftovers pantry which is a great idea. Hosts are very nice. Overall a good stay. Dave
Verified traveller
8-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2020
Meleane
Meleane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Aug 2020
conveniently located
Good location very pleasing surroundings staff are friendly
Francis
Francis, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jul 2020
will be back
Very friendly. The room was amazing with everything you could need in a home away from home