The hotel was nice, although no shopping anywhere near it, which bothered the guests who did not book all inclusive. We had a car, so it was not a problem.
The elevators were a disaster. On our floor none of the call buttons worked other than the service elevator, for most of the time 1 elevator was completely out of action, and in such a big hotel, only 1 working elevator was a big problem.
But the food was nice, pool, bars and lounges were very nice, and staff were very friendly and helpful.