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Pestana Grand Premium Ocean Resort

5.0 star property
Luxury hotel with 3 restaurants, near Centro Comercial Forum Madeira

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana Grand Premium Ocean Resort

Indoor pool, outdoor pool
Garden
Interior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Suite, Sea View | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Spa
    Spa
  • Parking available
    Parking available
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service
For families
  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • In-room childcare (surcharge)
  • Private bathroom
  • Premium TV channels
The price is 4.769.268 ₫
5.067.096 ₫ total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, Sea View

Suite, Sea View | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | View from room

Superior Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 35 sq m
  • Sea view
  • Sleeps 4

View all photos for Double or Twin Sea View

Double or Twin Sea View | View from room

Double or Twin Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room, Partial Sea View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Double or Twin Room, Partial Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room (Land View)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Double or Twin Room (Land View)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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Pestana Carlton Madeira Ocean Resort Hotel
Pool
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Airport transfer
Pet-friendly
8.8 out of 10, Excellent, (1001)
The price is 3.587.588 ₫
3.838.053 ₫ total
includes taxes & fees
21 Nov - 22 Nov
Pestana Carlton Madeira Ocean Resort Hotel

About the area

Map
23 Rua da Ponta da Cruz, Funchal, 9000-103

What's nearby

  • Centro Comercial Forum Madeira - 4 min walk - 0.4 km
  • Lido Bathing Complex - 18 min walk - 1.5 km
  • Formosa Beach - 3 min drive - 0.8 km
  • CR7 Museum - 5 min drive - 3.6 km
  • Funchal Marina - 6 min drive - 3.9 km

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Red Car - ‬4 min walk
  • ‪Doca do Cavacas - ‬6 min walk
  • ‪Restaurante Doca do Cavacas - ‬6 min walk
  • ‪Himalayan Indian & Nepali Restaurant - ‬4 min walk
  • ‪Pizzaria Papa Manuel II - ‬4 min walk

About this property

Pestana Grand Premium Ocean Resort

Pestana Grand Premium Ocean Resort puts you a short five-minute drive from CR7 Museum. Guests can indulge in massages, and Restaurante Atrium, one of 3 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff.

Languages

English, French, German, Portuguese, Spanish

At a glance

Hotel size

  • 177 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • Drinks are not included for half board rate bookings.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (EUR 10 per day)
  • On-site parking includes off-street options

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff

Facilities

  • Garden
  • Library
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Restaurante Atrium – This restaurant serves breakfast and dinner.
Restaurante Au Tagine – This restaurant specialises in Moroccan cuisine and only serves dinner. Open daily.
Trattoria La Fontana – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Pool Bar – This bar specialises in Mediterranean cuisine and only serves lunch. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Covered self-parking costs EUR 10 per day

Policies

This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 3975

Also known as

LTI Pestana Grand
LTI Pestana Grand Ocean
LTI Pestana Grand Ocean Funchal
LTI Pestana Grand Ocean Resort Hotel
LTI Pestana Grand Ocean Resort Hotel Funchal
Pestana Grand
Pestana Grand Ocean
Pestana Grand Ocean Funchal
LTI Pestana Grand Ocean Resort Hotel
Pestana Grand Premium Ocean Resort Hotel
Pestana Grand Premium Ocean Resort Funchal
Pestana Grand Premium Ocean Resort Hotel Funchal

Frequently asked questions

Does Pestana Grand Premium Ocean Resort offer free cancellation for a full refund?
Yes, Pestana Grand Premium Ocean Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pestana Grand Premium Ocean Resort?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Pestana Grand Premium Ocean Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pestana Grand Premium Ocean Resort?
Yes. Self-parking costs EUR 10 per day.
Is an airport shuttle service offered by Pestana Grand Premium Ocean Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Pestana Grand Premium Ocean Resort?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Pestana Grand Premium Ocean Resort?
No, this hotel doesn't have a casino, but Madeira Casino (5-min drive) is nearby.
What is there to do at Pestana Grand Premium Ocean Resort and nearby?
Have fun with activities such as cycling, hiking and jet-skiing, and practise your swing at the nearby golf course. Relax in the hot tub and take invigorating swims in the indoor and outdoor pools. Pestana Grand Premium Ocean Resort also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Pestana Grand Premium Ocean Resort?
Yes, there are 3 on-site restaurants, featuring Moroccan cuisine.
Does Pestana Grand Premium Ocean Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Pestana Grand Premium Ocean Resort like?
Pestana Grand Premium Ocean Resort is located on the boardwalk, a short 4-minute walk from Centro Comercial Forum Madeira and 18 minutes' walk from Lido Bathing Complex.

Pestana Grand Premium Ocean Resort Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Very comfortable and clean. Lovely seawater pool.
Claire, 10-night romance trip
Verified Expedia guest review

8/10 Very good

Alison, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Maria, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Matt, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great team , very helpful. Property needs updating.
Oleksandr, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The views from the room were priceless, the customer service was top notch, and the use of Judita's laundry service was both efficient and s cost savings.
David, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Great location, great staff and amenities
Great location with all available amenities. Easy access to Forum Madeira mall as well as Funchal attractions. The staff are extremely positive and proactive to make your stay comfortable. Only negative is that the hotel needs a revamp with the flooring in the common areas, the dining area a bit run down. The rooms are really good size but again, the furniture needs a revamp.
Abhirama, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay
Good stay, convenient location. Good meals
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Preston, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The buffet selections were good for breakfast and dinner. Enjoyed the pool area and nice walk along the promenade. However as most guests mentioned the hotel needs updating.
Alison Wai Yee, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The facilities and amenities were wonderful and location was good with easy access
Suresh, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location. We walked the Lido everyday to Praia Formosa and we walked one day to Funchal (60 minutes). We also used the Yellow Hop On Hop Off bus which had 2 stops really close to the hotel. The staff could not be more helpful. Ask for a west facing room. We had a lovely ocean view, but could not see sunset from our balcony. No problem, easily seen from the pool area.
Karen, 7-night romance trip
Verified Expedia guest review

8/10 Very good

wade, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

They will take good care of you!! Any problem you have they are there to fix. Very caring staff and great option. I would stay there again for sure!!
Lisa, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Food at the hotel
Breakfast good. Evening dinner ok if you eat in one of the themed restaurants otherwise eat out.
Diane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel - highly recommend.
Lovely hotel with great amenities. Excellent large room which was very comfortable. Beautiful gardens and quiet surroundings but about 1 hour walk to centre of Funchal. There is no hotel shuttle into Funchal - would be good if provided as buses are quite busy. Choice of restaurants was good and half board a good option although there are plenty of restaurants on the walk in to Funchal. There is no shuttle service from or to the airport - either taxi (€45 approx) or bus. Tea/coffee supplied on arrival but need to request after if more required as not automatically replenished. Overall would highly recommend if you are happy to walk or bus to Funchal when needed.
Stephen, 11-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rashmi, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location with everything you would need
Ann Valerie, 7-night romance trip
Verified Expedia guest review

8/10 Very good

We particularly enjoyed the outdoor pool area and the hotel generally was lovely. The buffet restaurant was poorly organised for easy flow of guests. It was good to have alternative options. Some staff were excellent; others were possibly still being trained. If we asked for coffee, we needed to remember to ask for cups too! Our sea view room was beautiful and spacious. Please get rid of the plastic mattress protectors though - so uncomfortable.
Joanne, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Madeira's a great spot to vacation and we thoroughly recommend the Pestana Grand Ocean Resort. It's in a quiet location - about 25 mins drive from the airport, so no flight noise and far enough away from the cruise ship dock to be impacted by their daily arrival - but still convenient for Funchal via bus or walking along the promenade. The staff were great and very friendly/helpful, the room we booked had a fine ocean view and was spotless. We'd certainly stay there again.
Robert, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Steven, 7-night trip
Verified Expedia guest review

8/10 Very good

Good all around resort, if a little quiet and sedate for some. Could use another seafood restaurant nearby instead of a couple of miles away. Maybe not charge for every little thing. Still, we had a good stay.
Richard, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean property, very friendly and helpful staff, fantastic food in terms of variety and quality. Amazing views over the sea, great location to set out from to explore Madeira and exceptional guest relations staff who can organise any service or excursion you like. Will definitely be back.
Gregory, 4-night trip
Verified Ebookers guest review