Glenstone Lodge puts you in a great location, within a short 10-minute walk of Gatlinburg Space Needle and SkyPark. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. An indoor pool and a terrace are offered, and in-room conveniences include fridges and microwaves. The pool and helpful staff get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
216 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Barbecue grills
What to do
Golf lessons nearby
Hiking/biking trails nearby
Rafting nearby
Skiing lessons nearby
Zip-lining nearby
Snowboarding nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Luggage storage
Wedding services
Pool loungers
Facilities
ATM/banking
Picnic area
Terrace
An outdoor pool
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Microwave
More
Daily housekeeping
Access via exterior corridors
Special features
Dining
Mountain Trail Cafe/Grill – On-site family restaurant.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 6.99 to 14.99 for adults and USD 6.99 to 14.99 for children
Policies
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Glenstone Gatlinburg
Glenstone Lodge
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Hotel Gatlinburg
Glenstone Hotel Gatlinburg
Glenstone Lodge Hotel
Glenstone Lodge Gatlinburg
Glenstone Lodge Hotel Gatlinburg
Frequently asked questions
Does Glenstone Lodge offer free cancellation for a full refund?
Yes, Glenstone Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Glenstone Lodge?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Glenstone Lodge?
Sorry, pets aren't allowed.
Is parking offered on site at Glenstone Lodge?
Yes, there's free self parking.
What are the check-in and check-out times at Glenstone Lodge?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Glenstone Lodge and nearby?
Have fun with nearby winter activities such as downhill skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. Glenstone Lodge also has a picnic area.
Are there restaurants at or near Glenstone Lodge?
Yes, there's an on-site restaurant, Mountain Trail Cafe/Grill.
What's the area around Glenstone Lodge like?
Glenstone Lodge is in the heart of Gatlinburg, a short 16-minute walk from Great Smoky Mountains National Park and 16 minutes' walk from Ripley's Aquarium of the Smokies. Travellers say that the area is walkable and ideal for skiing.
Glenstone Lodge Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
16 Nov 2024
Byungjun
Byungjun, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
12 Nov 2024
Gatlinburg getaway
This is out second year staying here 2023 being the 1st time , they actually gave us the exact same room as last year which we were completely fine with. We book an outside room so it's not in the main building it has a railed walkway and each room has a sitting chair outside. The room was just as comfortable as last year the only thing I would recommend is then revamping the outside rooms the inside are definitely more modern up to date then the outer ones
Staff is always nice for the most part on checking out I had a rather odd exchange with one of the front desk clerks and the customer service was definitely not there
Nicholas
Nicholas, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Amy
Amy, 3-night trip
Verified Hotels.com guest review
6/10 Good
11 Nov 2024
Not great
The pool and lobby area is updated and clean. Plenty of space in pool lounge area. The room needs updated. It’s was okay but I expected it to be nicer. Door didn’t close right. Neighbors party til 3 am and the walls are paper thin. We had a baby with us so no one really slept. We left a day early.
Kady
Kady, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Nov 2024
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Brian
Brian, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 Nov 2024
The staff was pretty friendly. The room was nice and clean . bathroom was kinda small and tight . Toilet was pretty low to the ground. The sink was slow draining
Christopher
Christopher, 4-night trip
Verified Hotels.com guest review
8/10 Very good
3 Nov 2024
Friendly staff, great location. Dated hotel but clean. Pool was awesome!
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Craig
Craig, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Gail
Gail, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2024
Nisha
Nisha, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Our new go to Hotel
Great pool and friendly staff. Clean rooms and close to the strip
philip
philip, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
desk staff were very helpful, with all of our questions.
Stephen
Stephen, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Well worth it!
The pool alone was worth the stay!
Brenda
Brenda, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 Oct 2024
Jeffrey
Jeffrey, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Margarita
Margarita, 4-night trip
Verified Hotels.com guest review
8/10 Very good
18 Oct 2024
Jeremy
Jeremy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Oct 2024
The hotel was great. We loved the pool and restaurant. Our only complaint was that the shower would change back and forth between scalding hot and ice cold several times every shower without adjusting the temperature.
Angela
Angela, 3-night trip
Verified Hotels.com guest review
8/10 Very good
17 Oct 2024
Nice - convenient- poor parking
The hotel was nicely decorated . Parking was horrible - one vehicle pulling a small trailer took four parking spaces- other vehicles pulled in fire lane and blocked you in . Not enough towels left in room - and beds were hard ! The staff was very friendly ! The pool was cold ! Only one elevator that you had to stand and wait on . It was a good location.