Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
Ottawa Fallowfield Station - 27 min drive
Rideau Station - 24 min walk
Parliament Station - 28 min walk
Restaurants
McDonald's - 4 min walk
Rôtisserie St-Hubert - 5 min walk
Elegant Chinese Food - Place du Centre - 13 min walk
Café Vérité Inc - 6 min walk
La P'tite Epicerie du Quartier - 5 min walk
About this property
Best Western Plus Gatineau-Ottawa Downtown
At Best Western Plus Gatineau-Ottawa Downtown, you'll be a short five-minute drive from Rideau Canal and Byward Market Square. For a bit of exercise, you can visit the fitness centre, or go for a swim in the indoor pool. This eco-friendly hotel is also a short five-minute drive from University of Ottawa and Parliament Hill. The helpful staff and walkability get good marks from fellow travellers.
Languages
English, French, Spanish
At a glance
Hotel size
133 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 19
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (CAD 15.00 per day; includes in/out privileges)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Travelling with children
Children stay for free (see details)
What to do
Bike tour information
Bike rentals nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Downhill skiing nearby
Zip-lining nearby
Snowboarding nearby
Marina nearby
Working away
24-hour business centre
4 meeting rooms
Conference centre (4155 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike cleaning
Bike storage
Pool loungers
Facilities
1 building/tower
Built in 1965
Safe-deposit box at front desk
Fireplace in reception
Fitness centre
An indoor pool
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Lift door width (centimetres): 91
Room amenities
Be entertained
MP3 docking station
42-inch LCD TV
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Premium bedding
Selected Comfort mattress
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Desk chair
Electrical adapters/chargers
Food and drink
Fridge
More
Weekly housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Children & extra beds
Rollaway beds are available for CAD 10.0 per night
Parking
Self-parking costs CAD 15.00 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 2023-11-30, 575492
Also known as
Best Western Gatineau-Ottawa
Best Western Plus Gatineau-Ottawa
Best Western Plus Hotel Gatineau-Ottawa
Best Western Gatineau
Best Western Hotel Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau
Frequently asked questions
Is there a pool at Best Western Plus Gatineau-Ottawa Downtown?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Best Western Plus Gatineau-Ottawa Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Gatineau-Ottawa Downtown?
Yes. Self-parking costs CAD 15.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Best Western Plus Gatineau-Ottawa Downtown?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at Best Western Plus Gatineau-Ottawa Downtown?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (5-min drive) and Rideau Carleton Raceway (22-min drive) are both nearby.
What is there to do at Best Western Plus Gatineau-Ottawa Downtown and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and snowshoeing, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.
What's the area around Best Western Plus Gatineau-Ottawa Downtown like?
Best Western Plus Gatineau-Ottawa Downtown is located on the waterfront in Hull, a short 10-minute walk from Rideau Canal and 6 minutes' walk from Canadian Museum of History. Travellers say that the area is walkable and ideal for skiing.
Best Western Plus Gatineau-Ottawa Downtown Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
2/10 Poor
9 Dec 2024
Left thirsty
Requested drinking water, there was no cold water coming from the sink or tub faucet in the room. It was very warm and not drinkable. There was NO bottled water available for purchase and the associate at the service desk was less than hospitable when we called. I have stayed at many best western in my travels, this may be the last time and will be sure to tell everyone I know about the Gatineau location!
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Pascal
Pascal, 3-night trip
Verified Hotels.com guest review
6/10 Good
11 Nov 2024
Mediocre
The elevator was ridiculously slow. It could take up 10 minutes before arriving. I took the 6 flights of stairs down twice and arrived before the elevator arrived down. The coffee machine was out of service twice in my 19 hour stay. The tv channel selection is mediocre and the remote does not work well. You have to be very close to the TV and often have to push more than once on the keys. Overall, ok, but unlikely to recommend or visit again.
Sarah
Sarah, 1-night trip
Verified Hotels.com guest review
6/10 Good
8 Nov 2024
Tammy
Tammy, 3-night business trip
Verified Hotels.com guest review
6/10 Good
3 Nov 2024
Des choses à améliorer
Nous sommes restés 4 nuits et le 4ème soir la chambre n'avait pas été faite !
Très mal fréquenté, des disputes dans le couloir de 2h à 4h du matin, 2 nuits de suite.
Points positifs beaucoup de places de stationnement et bel environnement le long de la rivière face à Ottawa
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
3 Nov 2024
Amazing Stay
Amazing stay with big room and panorama river view window. Safe underground parking.
Chi Keung
Chi Keung, 1-night trip
Verified Hotels.com guest review
6/10 Good
3 Nov 2024
Location ils perfect but lots of noise from hallway
Francis
Francis, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
1 Nov 2024
Julien
Julien, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
1 Nov 2024
Mohammed
Mohammed, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Oct 2024
Nice rooms just no complimentary breakfast and no vending machines or snacks
James
James, 5-night trip
Verified Hotels.com guest review
6/10 Good
24 Oct 2024
Good enough but wont come back.
Dated hotel. Extremely loud AC unit in the room so i had to turn it off (imaging a loud motorcycle engine starting out of the blue next to your ear), windows don't open for fresh air so it got very stuffy. Bed very soft... too soft. Swimming pool was ok but could be better but getting there is ridiculous, also operated 9am-9pm only, you get kicked out after (other hotels keep those open till at least 10pm). Overpriced breakfast. The only good thing about this hotel was service, price and view.
Verified traveller
3-night business trip
Verified Hotels.com guest review
8/10 Very good
18 Oct 2024
Dale
Dale, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Oct 2024
Chance to practise your French
Very good customer service from front desk. She was very patient with my limited French. I tried to speak French even though I knew English can be spoken. Staff is completely bilingual. Comfortable room with a nice view of the city of Gatineau
Dale
Dale, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Excellent service, très tranquille et confortable. J'y retournerai
Marie-Claude
Marie-Claude, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
4 Oct 2024
We had a lovely stay. The staff was very courteous. There was a bit of noise from other occupants the second night of our stay, but it settled by about 11:30 at night. We would happily stay there in the future.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sep 2024
Parking lots
Melinda
Melinda, 2-night family trip
Verified Hotels.com guest review
6/10 Good
29 Sep 2024
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
6/10 Good
28 Sep 2024
Guests smoking on balconies.
Was promised 7th floor. Got 5th instead. No. Smoking property but hundreds of cigarette butts below balconies and lots of smokers on other balconies so we couldn’t enjoy ours.
Beds were clean and fresh.
Terese
Terese, 2-night trip
Verified Hotels.com guest review
8/10 Very good
25 Sep 2024
sylvie
sylvie, 3-night trip
Verified Hotels.com guest review
4/10 Fair
25 Sep 2024
Alexandre
Alexandre, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
24 Sep 2024
Room 326 in from of the elevator. Very noisy. Breakfast is not good...