Sure Hotel by Best Western Caen Mémorial is a great choice for a stay in Caen. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Otelinn, which serves breakfast, lunch and dinner. A bar/lounge, a fitness centre and a terrace are other highlights. Fellow travellers like the helpful staff.
Languages
English, French, German
At a glance
Hotel size
71 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Golf lessons nearby
Hiking/biking trails nearby
Working away
Meeting rooms
Conference centre
Services
24-hour front desk
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Garden
Terrace
Fitness centre
Seasonal outdoor pool
Banquet hall
Accessibility
Wheelchair-accessible
Wheelchair-accessible parking
Room amenities
Be entertained
60-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Espresso maker
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom (not in room)
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Office
Free newspapers
Free WiFi
Free local calls
Desk chair
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Otelinn – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 14.5 for adults and EUR 10 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from April 06 to October 01
Children under 12 years old are not allowed in the swimming pool without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts major credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Otelinn Montgomery Caen
Otelinn Montgomery Hotel Caen
INTER-HOTEL Caen Otelinn Hotel
INTER-HOTEL Otelinn Hotel
INTER-HOTEL Otelinn
Hôtel restaurant Inter-Hôtel Otelinn Caen
Hôtel restaurant Inter-Hôtel Otelinn
restaurant Inter-Hôtel Otelinn Caen
restaurant Inter-Hôtel Otelinn
Frequently asked questions
Does Sure Hotel by Best Western Caen Mémorial offer free cancellation for a full refund?
Yes, Sure Hotel by Best Western Caen Mémorial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sure Hotel by Best Western Caen Mémorial?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Sure Hotel by Best Western Caen Mémorial?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sure Hotel by Best Western Caen Mémorial?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Sure Hotel by Best Western Caen Mémorial?
You can check in starting at 3 PM. Check-out time is 11 AM.
Is there an on-site casino at Sure Hotel by Best Western Caen Mémorial?
No, this hotel doesn't have a casino, but Casino Barriere (17-min drive) and Casino JOA de Saint-Aubin (17-min drive) are both nearby.
What is there to do at Sure Hotel by Best Western Caen Mémorial and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and a garden.
Are there restaurants at or near Sure Hotel by Best Western Caen Mémorial?
Yes, there's an on-site restaurant, Otelinn.
What's the area around Sure Hotel by Best Western Caen Mémorial like?
Sure Hotel by Best Western Caen Mémorial is a short 10-minute walk from Caen Memorial and 5 minutes' walk from Colline aux Oiseaux.
Sure Hotel by Best Western Caen Mémorial Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10 Very good
1 Sep 2024
Dennis
Dennis, 3-night trip
Verified Hotels.com guest review
8/10 Very good
20 Aug 2024
Very friendly staff, great gym, good breakfast, comfortable
Terri
Terri, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2024
V clean and easy as a travelling hotel. Breakfast was good with a good selection. Pool was a great addition and very clean
Georgina
Georgina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Aug 2024
This property was lovely and peaceful with a relaxing pool area .Exceptionally clean and tidy very pleasent and helpful staff .Nice comfy room with great coffee maker . Its only downfall for us was the Eating as my partner is very fussy and only liked 1 thing on the menu which he enjoyed very much but we had to travel quite far for restaurants in town as nothing is close by . We would definitely stay here again but this time take some cutlery and plates so we could make foodin our room xxx
Michelle
Michelle, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Jul 2024
Stephen
Stephen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Nov 2024
pierre-yves
pierre-yves, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
BOUHNIK
BOUHNIK, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Mathis
Mathis, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
Patrick
Patrick, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
2 Nov 2024
bien
hotel sympa tres bien situé. petit déjeuner en buffet très fourni.
petit bémol sur la salle de sallle énorme différence entre les photos et le reel sur le rack d haltères
cedric
cedric, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Si Giang
Si Giang, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
20 Oct 2024
Séjour agréable, chambre propre. Environnement excentré de la ville mais parfait pour une nuit calme et reposante . Je recommande
Veronique
Veronique, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 Oct 2024
Middelmådig betjening
Meget sløv betjening til aftensmad.
Næsten ingen betjening og opfyldning til morgenmad. Mangel på opdækning og der flød med service på bordene, vi måtte hente tallerkner og bestik på andre borde.
Ole
Ole, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
Caroline
Caroline, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
2 Oct 2024
CHRISTOPHE
CHRISTOPHE, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sep 2024
JEAN LUC
JEAN LUC, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
15 Sep 2024
The hotel is very nice and in a calm area. However, it is not optimal for those travelling without a car (this is my personal opinion) sinve you have to drive into central Caen for nicer restaurants or activities outside the city.
Breakfast was clean but I expected a better selection because of the price.
The room was very nice. We were very happy with it overall. Clean, comfortable & quiet.
Jenny
Jenny, 3-night trip
Verified Hotels.com guest review
8/10 Very good
6 Sep 2024
Romuald
Romuald, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Aug 2024
stephane
stephane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Aug 2024
Jette
Jette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Aug 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Aug 2024
Sejour Best Western Caen
Sejour agréable hôtel bien situé près de Caen avec piscine chambre propre et calme avec climatisation mais on peut la couper à tout moment depuis la réception sur decision de la receptionniste, petit dejeuner buffet copieux mais la partie restauration dejeuner et diner est catastrophique et chère dommage
Michel
Michel, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 Aug 2024
Correct pour un 3 étoiles, mais sans plus
Accueil de qualité, chambre propre.
Pas de bouteilles d'eau dans la chambre, ni fontaine à eau dans les couloirs.
Possibilité d'obtenir des serviettes pour la piscine.
Pas de petits plus pour se démarquer de la concurrence très présentes sur place
Christophe
Christophe, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jul 2024
En transit avec une arrivée tardive et un accueil très sympathique. Nous avons vraiment apprécié l hôtel sur tout point de vue .
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Jul 2024
Bon hôtel mais petit déjeuner de moyenne qualité malgré un large choix