2/10 Poor
15 Mar 2020
We stayed in Pisa in October for 1 night and thought the accommodation was ok but unfortunately a floating side table fell off the wall in the middle of the night and landed on my hand bag and my phone was smashed beyond repair. After a discussion with the owner who said she’d pay for damages has ignored all emails etc for any form of reimbursement so I am Financially out of pocket and Even worse all my data and photos were lost with the phone. It was an unfortunate accident but the owner was full of promised and has never delivered she could at least of given us the room cost back. I’m furious!!!!
Verified traveller
1-night romance trip
Verified Expedia guest review