At the heart of Kraków City Centre, New Port Hotel offers a warm welcome with modern comforts. Unwind at the charming bar, explore local flavors in the restaurant or simply enjoy coffee and tea in the lobby.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Airport transfer
Bar
Parking available
24/7 front desk
Air conditioning
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Self parking
Coffee shop/cafe
Airport shuttle
Terrace
24-hour front desk
Coffee/tea in a common area
Front desk safe
Multilingual staff
Luggage storage
Feel at home (6)
Cots/infant beds (surcharge)
Separate sitting area
Premium TV channels
Terrace
Daily housekeeping
Blackout curtains
The current price is 2.644.520 ₫
2.644.520 ₫
2.856.081 ₫ total
includes taxes & fees
23 Mar - 24 Mar
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Premium Room
Premium Room
Highlights
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
Rainfall showerhead
Private bathroom
25 sq m
River view
Sleeps 3
1 King Bed and 1 Large Single Bed
View all photos for Superior Room
Superior Room
Highlights
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
Rainfall showerhead
Private bathroom
25 sq m
River view
Sleeps 3
1 King Bed and 1 Large Single Bed
View all photos for Standard Room
Standard Room
Highlights
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Designer toiletries
Rainfall showerhead
Private bathroom
24 sq m
River view
Sleeps 3
1 King Bed
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When you stay at New Port Hotel, you'll be a short five-minute drive from Royal Road and Main Market Square. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Wawel Castle and Oskar Schindler Factory are within a short drive.
Languages
English, Polish
At a glance
Hotel size
31 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Uncovered on-site self-parking (PLN 70 per day)
On-site parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–1:00 PM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 2021
Safe-deposit box at front desk
Terrace
Television in common areas
Walkway to water
Accessibility
2 steps to reach property
Room amenities
Be entertained
43-inch flat-screen TV
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Turndown service
Cot/infant bed (surcharge)
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Food and drink
Champagne service
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Local maps
Restaurant dining guide
Fees & policies
Refundable deposits
Deposit: PLN 500 per accommodation, per stay
Optional extras
Continental breakfast is offered for an extra charge of approximately PLN 40 for adults and PLN 40 for children
Airport shuttle service is offered for an extra charge of PLN 110 per vehicle (one-way. Maximum occupancy 4)
Children & extra beds
Cots/infant beds are available for PLN 60.0 per stay
Rollaway beds are available for PLN 100 per day
Parking
Uncovered self-parking costs PLN 70 per day
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
New Port Hotel Hotel
New Port Hotel Kraków
New Port Hotel Hotel Kraków
Frequently asked questions
Does New Port Hotel offer free cancellation for a full refund?
Yes, New Port Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at New Port Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at New Port Hotel?
Yes. Self-parking costs PLN 70 per day.
Is an airport shuttle service offered by New Port Hotel?
Yes, an airport shuttle is available. The charge is PLN 110 per vehicle one-way.
What are the check-in and check-out times at New Port Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
Are there restaurants at or near New Port Hotel?
Yes, there's an on-site restaurant.
What's the area around New Port Hotel like?
New Port Hotel is located by the river in Kraków City Centre, a short 15-minute walk from Wawel Castle and 16 minutes' walk from Royal Road.
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New Port Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
4 Sep 2023
unique place - top notch - i would stay there again
Anderson
Anderson, 1-night trip
10/10 Exceptional
13 May 2023
Brilliant location, room and staff
Oscar
Oscar, 4-night trip
10/10 Exceptional
16 Nov 2023
Must visit!
One of the most remarkable hotels I have ever stayed in
Erik
Erik, 1-night trip
10/10 Exceptional
12 Dec 2022
Good Hotel
Great stay. Very nice hotel on the river that sways a small amount with the current and wind, which is interesting and different. Staff very helpful and friendly when asking about tours and surronding areas.
Mark
Mark, 6-night trip
10/10 Exceptional
23 Nov 2023
Very service mided staff, clean and amazing view. Recommend it strongly
Ali
Ali, 4-night trip
10/10 Exceptional
17 Jun 2023
Just perfect! Modern and easy with great, straightforward facilities made simple in a unique and beautiful location with really professional, friendly helpful and down to earth staff
Stay here!
Michael
Michael, 4-night trip
6/10 Good
22 Apr 2024
Incredibly hard access to property.
Gilberto
Gilberto, 2-night trip
10/10 Exceptional
18 Feb 2023
New Port Hotel was an amazing stay. So unique with beautiful views across the river, and a lovely atmosphere in the room. The staff were very friendly and responsive to messages. It is a bit of a walk to the sites of Krakow, but very manageable and worth it.
Rachel
8/10 Very good
16 Jul 2022
Riverside
Perfect location at the river, nice to watch the tour boats passing by.
Stefan
Stefan, 3-night trip
10/10 Exceptional
24 Dec 2022
My girls love the swans and ducks that will come by the room in the morning. The hotel provided free food for us to feed them.
Siti Aminah
10/10 Exceptional
21 Apr 2023
Beautiful view from our room!
We really enjoyed our stay at New Port Hotel. The staff was really friendly and gave us a late check out to prep for a wedding in the afternoon. The view is amazing. The front desk has coffee and food for the ducks which was a nice touch. The ceiling height upstairs may be an issue for anyone tall but it was fine for us. We were only upstairs to sleep. We would stay here again when back in Krakow.
Annie
Annie, 2-night trip
6/10 Good
26 Apr 2023
It was nice being on the river but no access for taxis.
Staff not very knowledgeable.
A little too far from the centre.
The website describes a bar and breakfast buffet but this is not on site, it is up several flights of not well maintained concrete steps, in a separate hotel.
Mark Lewis
Mark Lewis, 5-night trip
6/10 Good
16 Apr 2023
Individual but not particularly comfortable
The positives - quirky, friendly reception, plentiful teabags and milk, river location (with ducks and swans on attendance) - 20-25 mins walk max from anywhere you may want to go - market, old Jewish quarter etc also, Hala Forum where you have breakfast is the best deal in Krakow - we wouldn’t have found it if we had been more central and it provided a variety of cuisines which were the freshest and best value we had anywhere. So downsides - the rooms. Tiny with small ensuite and little sofa downstairs then flimsy stairs to a mezzanine which was just big enough to accommodate standard double and one tiny bedside shelf, the worst thing being not big enough to stand upright and I’m only 5’5” - and sooo hot, even with fan. Room cleaning was random - sometimes towels, sometimes not but it didn’t look as if anything else was done outside if wiping glass in shower.
Caroline
Caroline, 4-night trip
8/10 Very good
25 Jul 2023
Great idea but staff is not so great
Amazing location. We were looking forward to wake up peacefully with the river views, and no rush since the breakfast was served until 1pm. Sadly that didn't happen.
After first night we got woken up by consistent knocking at 9:45. I woke up walked down only to be asked if I need houskeeping. Like seriously empty rooms are being cleaned at 12:00 why do you wake your guests upat 9:45?
Next day even worse at 8:30 we got woken up by a lady handing me over 6 bottles of water. I don't know if the lady did it to get tips, but all she got is not returning customers. I mean if I need something I would call and ask for it. I rather sleep thou.
When we were checking out I was about to raise this with a lady at reception but she didn't even ask how was our stay and started looking after other clients who drank the whole minibar. Other clients got 15 percent of on direct booking, we were not even asked if all was okay.
Our advice would be, use that do not disturb sign if you want to have a peaceful stay and you will love it.
Adam
Adam, 2-night trip
10/10 Exceptional
6 Feb 2025
MIRYAM
MIRYAM, 1-night trip
10/10 Exceptional
6 Oct 2024
Declan
Declan, 5-night trip
10/10 Exceptional
18 Sep 2024
Melanie
Melanie, 3-night trip
8/10 Very good
3 Sep 2024
Sandra
Sandra, 3-night trip
8/10 Very good
14 Jun 2024
Draußen war es abends zu laut
Iljas
Iljas, 1-night trip
10/10 Exceptional
14 May 2024
En opplevelse å bo på dette hotellet! Koselig å sitte på verandaen og nyte roen! Kunne vært en felles uteplass på andre siden slik at man kunne kost seg i ettermiddagssola - ellers perfekt!
Eva Mælum
Eva Mælum, 1-night trip
10/10 Exceptional
24 Nov 2023
Patryk
Patryk, 1-night trip
10/10 Exceptional
6 Oct 2023
Trevor
Trevor, 3-night trip
10/10 Exceptional
3 Oct 2023
Isabel
Isabel, 3-night trip
10/10 Exceptional
26 Aug 2023
le séjour a été fantastique, très propre, très accueillant, très exotique et romantique sur l'eau. à refaire surtout avec grand plaisir ! amandine et bartlomiej couple franco-polonais