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Hotel Windsor Suites

3.0 star property
Escape to a haven of relaxation in a vibrant city setting. Savor delicious meals, rejuvenate at the spa or explore nearby attractions.

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Photo gallery for Hotel Windsor Suites

Quadruple Room | View from room
Front of property
Reception
Double or Twin Room | Terrace/patio
Family Room, 2 Bedrooms (2 Bathrooms) | Coffee and/or coffee maker
Experience the heart of the city at Hotel Windsor Suites, with its tranquil garden and relaxing spa. Enjoy a meal at the on-site restaurant, connect with in-room WiFi, or unwind at the bar - guests appreciate these amenities along with an area shuttle and concierge services.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, blackout curtains, free WiFi

Quadruple Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Deep-soaking bath
Private bathroom
Rainfall showerhead
In-room safe
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Family Room, 2 Bedrooms (2 Bathrooms)

Family Room, 2 Bedrooms (2 Bathrooms) | Premium bedding, in-room safe, blackout curtains, free WiFi

Family Room, 2 Bedrooms (2 Bathrooms)

Highlights

Air conditioning
LCD TV
Blackout curtains
Premium bedding
Separate bedroom
2 bathrooms
Private bathroom
Deep-soaking bath
  • 75 sq m
  • City view
  • Sleeps 7
  • 7 Single Beds

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, in-room safe, blackout curtains, free WiFi

Double or Twin Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout curtains
Deep-soaking bath
Private bathroom
Rainfall showerhead
Daily housekeeping
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Victoria Subercaseaux 65, Santiago, Region Metropolitana, 8320154

What's nearby

  • Santa Lucia Hill - 6 min walk
  • Plaza de Armas - 11 min walk
  • Santiago Town Square - 13 min walk
  • Medical Center Hospital Worker - 16 min walk
  • Palacio de la Moneda - 17 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 19 min drive
  • Hospitales Station - 4 min drive
  • Parque Almagro Station - 24 min walk
  • Matta Station - 30 min walk
  • Catholic University Station - 4 min walk
  • Santa Lucia Station - 6 min walk
  • Bellas Artes Station - 6 min walk
  • Area shuttle

Restaurants

  • ‪Cantabrico - ‬3 min walk
  • ‪Peztoro - ‬3 min walk
  • ‪Casa Lastarria - ‬3 min walk
  • ‪Galeria Lastarria - ‬4 min walk
  • ‪Le Bistrot Viet - ‬2 min walk

About this property

Hotel Windsor Suites

Hotel Windsor Suites offers a great location, putting you within a 15-minute walk of Santa Lucia Hill and Plaza de Armas. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. A bar/lounge, a snack bar/deli and a terrace are other highlights. Public transportation is only a short walk: Catholic University Station is 4 minutes and Santa Lucia Station is 6 minutes.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 27 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 11:30 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Air conditioning

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Children & extra beds

  • Rollaway beds are available for USD 10000 per night

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Windsor Santiago
Windsor Santiago
Hotel Windsor
Hotel Windsor Suites Hotel
Hotel Windsor Suites Santiago
Hotel Windsor Suites Hotel Santiago

Frequently asked questions

Does Hotel Windsor Suites offer free cancellation for a full refund?

Yes, Hotel Windsor Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Windsor Suites?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Windsor Suites?

Sorry, there's no on-site parking at Hotel Windsor Suites.

What are the check-in and check-out times at Hotel Windsor Suites?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Hotel Windsor Suites and nearby?

Hotel Windsor Suites has a spa and a garden.

Are there restaurants at or near Hotel Windsor Suites?

Yes, there's an on-site restaurant that offers local cuisine.

Does Hotel Windsor Suites have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Hotel Windsor Suites like?

Hotel Windsor Suites is in Downtown Santiago, a short 4-minute walk from Catholic University Station and 6 minutes' walk from Santa Lucia Hill.

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Hotel Windsor Suites Reviews

Reviews

7.2

Good

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Paula C S Fornari, 4-night trip

2/10 Poor

Julio, 3-night trip

6/10 Good

Es un hotel antiguo que se quedó en sus mejores años. Guardapolvos de pluma it, cerámicos quebrados, la gente del aseo nunca respetó el “no molestar”. Ya me había quedado ahí años atrás y por eso volví pero después de esta estadía creo que ya no más.
5-night trip

10/10 Exceptional

Diego, 4-night trip

8/10 Very good

Amplio y tradicional
Habitación grande, pulcritud en general dentro de la habitación, jabones y shampoo pequeños de cortesia. Frigobar funcionando, camas amplias (faltaban respaldos,se corrian al apoyarse), ventanas anti ruido exterior. En general muy comodo.
Claudio, 1-night trip

6/10 Good

Sergio, 2-night trip

10/10 Exceptional

Quarantine restricted freedom of movement
MARTHA CECILIA RESTREPO, 10-night trip

4/10 Fair

Terrible check-in
My check-in was terrible (on 1 June 2021 at 630pm). The woman refused to speak 1 word in English and at the same time she didn't even say "welcome" in Spanish. In fact, the only thing she said was "eight floor" in Spanish. She didn't give me the wifi password and she didn't explain the breakfast arrangements to me (which I found out the next morning was very important as they bring it to your room at a certain time and you don't have it in the dining hall as usual). The airconditioners in nearly all the rooms have their knobs removed so that guests cannot use this feature (despite the hotel advertising that it has airconditioning), so beware of that as well when you book a hotel in summer or in the middle of winter. To the owner of this hotel: Please invest in friendlier and more helpful staff that also speak at least some basic English, if you want people to come and stay at your hotel.
Jacobus, 1-night trip

10/10 Exceptional

Excelente atención del personal del Hotel. Fueron solo dos noches y viaje de trabajo. Lo importante era descansar y se logro.
Pedro, 2-night trip

8/10 Very good

Moises, 1-night trip

10/10 Exceptional

6-night trip

8/10 Very good

Carlos, 1-night trip

10/10 Exceptional

Excelente
Todo excelente
carlos, 4-night trip

10/10 Exceptional

Excelente
Todo bien y rápido No dejan llevar personas de visita durante el día
carlos, 6-night trip

10/10 Exceptional

Excelencia
Un lugar tranquilo y apacible para descansar.
José Miguel, 7-night trip

8/10 Very good

Buena atención
Victor, 1-night trip

8/10 Very good

Great location and worthy what it charges - excellent hotel to stay in a business trip, as it was my case
2-night trip

10/10 Exceptional

It was nice place
Amr, 1-night trip

10/10 Exceptional

Buena estadía
Muy bien, buena atención y prestancia a la atención del pasajero
Miguel, 2-night trip

8/10 Very good

Eduardo, 1-night trip

10/10 Exceptional

Ignacio Alberto, 3-night trip

10/10 Exceptional

El desayuno fue maravilloso. La Habitación linda y espaciosa, la temperatura muy alta.
Carolina, 1-night trip

6/10 Good

Acabamento deixou a desejar. Mofo no teto e nas paredes. Pessoal da limpeza muito atencioso, na recepção nem tanto. Não consegui ficar todos meus 14 dias que paguei por problemas pessoais e não me reembolsaram os dias restantes. É barato e bem localizado, apenas.
14-night trip

8/10 Very good

Muy Buena Relación Precio- Calidad
Me encanto. Si bien no es un edificio nuevo y de lujo esta en un lugar privilegiado. Las habitaciones grandes muy grande... Limpio!!! Y el personal muy amoroso..!!! Me hicieron huevos de desayuno!! Siempre pedir una Habitación con vista al Cerro Santa Lucía
Francisco, 1-night trip

6/10 Good

While the employees were nice people, the services not so much! Cleanliness is subpar, it feels like it hasn't been renovated in 30-40 years and the furniture looks just as old, linnens and towels and everything else is old and used. Didn't have a chance to try the breakfast so can't comment on that. Location seems OK.
IGC, 3-night trip