Isabella Hotel and Suites

2.0 star property
Hotel with restaurant, near CF Toronto Eaton Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Isabella Hotel and Suites

Outdoor dining
Property entrance
Lobby
Sports bar
Deluxe Room, 1 Queen Bed | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Reviews

6.6 out of 10

Good

Popular amenities

  • Bar
  • Free breakfast
  • Free parking
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Reception fireplace
  • Front desk safe
  • Self-serve laundry
  • Free newspapers in the lobby
  • TV in a common area
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Fridge
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Suite, 1 Queen Bed

Highlights

Air conditioning
Fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Double Room

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Suite with Sofabed 

Highlights

Fireplace
Air conditioning
Fridge
TV
Private bathroom
Separate bath and shower
Hairdryer
Jetted bath
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Map
556 Sherbourne St, Toronto, ON, M4X1L3

What's nearby

  • University of Toronto - St. George Campus - 3 min drive
  • Royal Ontario Museum - 3 min drive
  • CF Toronto Eaton Centre - 3 min drive
  • Yonge-Dundas Square - 3 min drive
  • CN Tower - 7 min drive

Getting around

  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 24 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 42 min drive
  • Exhibition Station - 10 min drive
  • Bloor Station - 11 min drive
  • Danforth Station - 11 min drive
  • Sherbourne Station - 3 min walk
  • Carlton St at Sherbourne St Stop - 10 min walk
  • Castle Frank Station - 11 min walk

Restaurants

  • ‪Tim Hortons - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪The Keg Steakhouse & Bar - ‬7 min walk
  • ‪Mr Jerk - ‬6 min walk

About this property

Isabella Hotel and Suites

When you stay at Isabella Hotel and Suites, you'll be a short five-minute drive from University of Toronto - St. George Campus and Royal Ontario Museum. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, CF Toronto Eaton Centre and Yonge-Dundas Square are a short five-minute drive away. The property is only a short walk to public transportation: Sherbourne Station is 3 minutes and Carlton St at Sherbourne St Stop is 10 minutes.

Languages

English

At a glance

Hotel size

  • 38 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Limo or town car service
  • Laundry facilities
  • Free newspapers in reception

Facilities

  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 10.00 per night

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Isabella
Isabella Hotel
Isabella Hotel Toronto
Isabella Toronto
Isabella And Suites Toronto
Isabella Hotel and Suites Hotel
Isabella Hotel and Suites Toronto
Isabella Hotel and Suites Hotel Toronto

Frequently asked questions

Does Isabella Hotel and Suites offer free cancellation for a full refund?
Yes, Isabella Hotel and Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Isabella Hotel and Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Isabella Hotel and Suites?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Isabella Hotel and Suites?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Isabella Hotel and Suites?
No, this hotel doesn't have a casino, but Casino Woodbine (26-min drive) and Woodbine Racetrack (27-min drive) are both nearby.
Are there restaurants at or near Isabella Hotel and Suites?
Yes, there's an on-site restaurant.
What's the area around Isabella Hotel and Suites like?
Isabella Hotel and Suites is in Downtown Toronto, a short 3-minute walk from Sherbourne Station and 11 minutes' walk from Downtown Yonge.

Isabella Hotel and Suites Reviews

Reviews

6.6

Good

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

Very clean shower and linens clean nice quiet room very comfortable bed hotel staff nice friendly will definitely stay again 👍 i stayed four nights so comfortable and peaceful.
3-night trip
Verified Hotels.com guest review

4/10 Fair

The I had was incredibly small and the door didn't lock. I was moved to the room below that was about the same size. The bed sheets had spots/stains on them in both rooms. The bathroom, although small, seemed to be the nicest part of the room but it wasn't super great. The windows in my room were cracked. The furniture is old and no well taken care of. The thermostat didn't work. The elevator is dated and very sketchy, also only holds about 1 persons - maybe 2 if you squeezed but wouldn't recommend. I have stayed in a lot of other places that were about the same price as this that were in better condition. Very disappointed. I only booked here as it was walking distance to my appointment the next day. Will not book again.
1-night business trip
Verified Expedia guest review

4/10 Fair

Not impressed
Our front desk staff was very helpful and tried to accomodate, but our sofa bed had sheets that had not been changed, there were crumbs and hair, the bathroom door couldn't close all the way, the TV didn't work, the table legs were broken, we had to prop them up with pillow cases so it wouldn't wobble, the windows were not operating, and it's old, so the noise from outside was intense, felt like all the windows were open 100% of the time!
Brenda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

Nice and clean place . Little small room But overall good.
Aj, 1-night business trip
Verified Expedia guest review

2/10 Poor

terrible service, terrible attention.
I had problems with the service, since the tv did not have cable service as indicated here, the tv remote control did not work, only in a tv channel, completely bored, we spoke to reception and they went to check and they said that we were right what something was wrong that they were going to change rooms but they did not, and after all I am still waiting for the refund of the $ 100 CAD that they request as a guarantee, I honestly do not recommend this place, invest $ 10 or $ 20 more but go to a place that really be comfortable and treat them well.
Alfonso de Jesus, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Service is friendly, place is clean, Bed is comfortable but cor The same Price Of Holiday inn...!?
Pablo, 1-night business trip
Verified Expedia guest review

4/10 Fair

1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good: Great rainfall shower. Unsatisfactory: Dresser missing drawer. Small cramped room. But biggest negative was staff locking doors with bicycle chains after midnight which I wouldn’t doubt break health and safety codes because staff intervention is required in case of emergency.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

6/10 Good

Heather, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Clean small but cozy very friendly staff. Well located if you're from out of town - easy to get to and lots of public transport available within walking distance.
Chloe, 1-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

Anasse, 5-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly, comfortable stay
Return visitor here. Friendly property, comfortable, convenient to subway. The immediate area is in transition, and a bit at the edge of things with a lot of construction. Although typical of much of Toronto. I felt safe. Comfortable bed, shower is small. Carpetless floor made the room feel somewhat barren. Modest breakfast- some unsweetened yogurt would have been nice. Generally clean public spaces, friendly staff
Scott, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jessy, 3-night trip
Verified Hotels.com guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

8/10 Very good

Hotel was nice, it’s located across the street from a coffee shop and grocery store. Quick Uber or taxi to Union Station. Exactly what I needed for two nights.
2-night family trip
Verified Expedia guest review

4/10 Fair

Disgusting bathroom, black mould throughout the shower area, soap film all over the soap dish in the shower, elevator was disgusting, low batteries on the TV remote, I had to unplug the TV. See for yourself, Room 302
Mark, 1-night trip
Verified Expedia guest review

2/10 Poor

Unhappy Customer
I booked the room through this app, expecting a decent place to stay for the night. I arrive quite late as well which i’m is why we were trying to lay down. Upon payment, we were never told about any refund policy or anything when we got our room key. Immediately when we walked in the room we were uncomfortable. The sheets were dirty, pillows were missing, the whole place seemed dusty and dirty, and when we let the front desk know, he mentioned that he doesn’t see how it could be that way if it was one of their nicer more newer rooms. He then blamed house keeping, and I was still not offered any money back. We were forced to find another place to stay extremely late at night and I am extremely unhappy with my experience. I need a refund especially because we didn’t spend more than 2 minutes in the room because of how uncomfortable we were. At the price I paid, the room should not have been that disgusting.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

comfortable and clean
Nick, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review