2/10 Poor
10 Nov 2024
I am very disappointed, the customer service very unprofessional. We will not able to get in the room because he gave us the keys not working. My husband went told the customer service but he didn’t come to help us again my husband told him the problem finally came still the keys were not working finally he used the muster and key. But no apology. And the coffee maker is in the bathroom who makes coffee in the bathroom that’s is very dirty to drink. And the sink smells so bad. We are not any desire to stay agin.
Genet
Genet, 1-night family trip
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