Hotel Cisneros

3.0 star property
Alcala de Henares hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cisneros

Basic Double Room (Cama extra) | In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Lobby lounge
Exterior
Shower, hair dryer, bidet, towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
Main amenities
  • Restaurants and bar/lounge
  • Self parking
  • Business centre
  • Terrace
  • 24-hour front desk
  • Car hire on-site
  • Front desk safe
  • Vending machine
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Luggage storage
Feel at home
  • Private bathroom
  • Terrace
  • Laundry facilities
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)
The price is 1.534.453 ₫
1.687.899 ₫ total
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 Double or 2 Single Beds

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Cable channels
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Double Room Single Use

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Cable channels
In-room safe
  • 17.9 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Basic Double Room (Cama extra)

Highlights

Air conditioning
Plasma TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Cable channels
In-room safe
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

About the area

Map
Paseo de Pastrana, 32, Alcala de Henares, Madrid, 28803

What's nearby

  • Antiguo Hospital de Santa María la Rica - 12 min walk - 1.0 km
  • University of Alcala - 16 min walk - 1.4 km
  • Plaza Cervantes - 17 min walk - 1.5 km
  • Convent of Las Clarisas de San Diego - 19 min walk - 1.7 km
  • La Garena Plaza Shopping Center - 5 min drive - 3.9 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 20 min drive
  • Alcala de Henares La Garena Station - 6 min drive
  • Alcala de Henares University Station - 9 min drive
  • Alcalá de Henares Station - 26 min walk

Restaurants

  • ‪Cervecería el Portón - ‬13 min walk
  • ‪Cafetería Puerta de Alcalá - ‬12 min walk
  • ‪El Gato de Tres Patas - ‬9 min walk
  • ‪Bar Carolina - ‬11 min walk
  • ‪Telepizza - ‬7 min walk

About this property

Hotel Cisneros

When visiting Alcala de Henares, Hotel Cisneros is a great choice to consider. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Languages

English, Spanish

At a glance

Hotel size

  • 42 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: noon; check-in end time: 5:30 AM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 9.90 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in Argentinean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Parking

  • Self-parking costs EUR 9.90 per night

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Cisneros Alcala De Henares
Cisneros Hotel
Hotel Cisneros
Hotel Cisneros Alcala De Henares
Hotel Cisneros Hotel
Hotel Cisneros Alcala de Henares
Hotel Cisneros Hotel Alcala de Henares

Frequently asked questions

Does Hotel Cisneros offer free cancellation for a full refund?
Yes, Hotel Cisneros does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Cisneros?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Cisneros?
Yes. Self-parking costs EUR 9.90 per night.
What are the check-in and check-out times at Hotel Cisneros?
Check-in start time: noon; check-in end time: 5:30 AM. Check-out time is 11:00 AM.
Are there restaurants at or near Hotel Cisneros?
Yes, there's an on-site restaurant that offers Argentinean cuisine.
What's the area around Hotel Cisneros like?
Hotel Cisneros is a short 12-minute walk from Antiguo Hospital de Santa María la Rica and 16 minutes' walk from University of Alcala.

Hotel Cisneros Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Cómodo y agradable
La habitación era limpia, cómoda, amplia y agradable. Los trabajadores muy amables
Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ideal stopover location in mid-Spain
We wanted an overnight stop halfway from Almeria to Santander without going into Madrid itself. The hotel was ideally situated just off the A2 and parking was available right outside the hotel. The restaurant attached to the hotel provided a late snack and drink when we arrived and a good value breakfast the next morning (4 Euros for a breakfast which included bacon and eggs!). Staff were attentive and helpful, the room was clean and comfortable and we would definitely stay there again. A short drive around the town in the evening indicated a place in which to spend a longer time so we will be planning a 2 day stopover next time!
Peter, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Awful experience
Staff was so rude did not want to help with anything they would also give dirty looks at foreigners. Their where ants in my room I was so unsatisfied if you tried to park the car they said it would be 90 euros per night which is out rages when you can find parking on the street I will never come back to this place or recommend anyone to stay their
andrew, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Well located for Madrid International Airport
Hotel Cisneros is a business-like establishment located about a 15-minute walk south of the city center. It is a great location for the night before or the night after a flight at Madrid Airport (10 miles west). Well removed from the main street and quiet. A number of small markets and bar-cafes are a two-minute walk away. Plenty of free parking. Strong wi-fi.
James, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff. Front desk clerks did a fantastic job orienting is in a new city and offering recommendations for places to eat.
1-night trip
Verified Expedia guest review

8/10 Very good

Will go again
Wellworth visiting alcala de henares .world heritage place
Verified Hotels.com guest review

8/10 Very good

Lovely hotel in a historic town.
The historic town is lovely and full of amenities. The hotel staff and the the staff in the Fifty Fifty cafè are lovely and really helpful. Could have done with coffee and tea in the room.
Verified Expedia guest review

6/10 Good

An unfortunate nights stay.
Our stay was ruined by a student party who kept us awake with their noise throughout the night. On contacting reception the young girl did try to help, but without much success. Breakfast is to be missed, it is very poor even by continental standards. We got the impression that the hotel is struggling. Must praise the receptionist who was most helpful and spoke excellent English. Our evening meal was very average.
Verified Hotels.com guest review

8/10 Very good

Nice hotel in Alcala city. 50 mins from Madrid
Very nice people and with a convenient restaurant next to the door.
Verified Expedia guest review

8/10 Very good

Clean and Comfortable.
Clean and comfortable. Excellent location. Full of historical places to visit from the old Juderia, to the famous Complutense university, roman remains, the birth place of Miguel de Cervantes, and many more.
Verified Expedia guest review

10/10 Exceptional

Hotel Cisneros Wonderful
Wonderful hotel, great staff, enjoyable stay
Verified Hotels.com guest review

10/10 Exceptional

Nice friendly hotel
I will be staying again ,staff were all very friendly rooms were clean
Verified Expedia guest review

6/10 Good

Passable but nothing to write home about
Very friendly and helpful receptionist. Other than that not much reason to return. Alcala is pretty scary (very downmarket)...about the worst town I've seen out of two dozen places in Spain.
Verified Hotels.com guest review

8/10 Very good

Close to the center of beautiful Alcala de Henares
I would deffinitely recommend it however if you want to go to Madrid you have to take bus then the train which will take you directly to Atocha Station (total travel time about 1 hour). Very helpfull staff.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Excellent Service
we were impressed with the service we received from staff. Breakfast was appropriate and refreshing that meet our needs. Hotel amenities were good and the location was near to the city centre.
Verified Hotels.com guest review

10/10 Exceptional

pleasant stay at Alcala de Henares
Nice hotel outskirt of Madrid. The room is good size and quite comfortable. Helpful and friendly staff. The old city of Alcala de Henares is definitely worth to visit.
Verified Expedia guest review

8/10 Very good

Hotel Cisneros Alcala de Henares
Rooms clean and tidy, typical business type hotel. Coukd do with some English Channels on TV
Verified Hotels.com guest review

8/10 Very good

Muy buena opción
Hotel acorde a su categoría de 4 estrellas. Empleados amables, estancias limpias, buena terraza. Zona residencial pero con servicios cerca. Buen acceso al centro andando y por transporte público. Buenas salidas a carretera en coche. Echamos de menos la nevera y la caja fuerte en la habitación. El aire funcionó muy bien en plena ola de caloraunque era un poquito ruidoso
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

PATRICIO, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Repetiría visita
Muy buena experiencia, personal muy amable y servicial. El bar del hotel muy conveniente. Hay un paseo muy cerca precioso para una caminata después de cenar.
Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ha estado bien en general.
Antonio, 3-night trip
Verified Expedia guest review

8/10 Very good

GINES, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Buena relación calidad precio, alrededores solitarios.
Laura, 1-night family trip
Verified Expedia guest review