4/10 Fair
25 Nov 2024
spend the extra few bucks and find a better hotel.
so first off they don’t take tap pay, isn’t the worst thing but a lot of could use the card you have on file but i needed a physical card to pay. they could have at least said somthn about it before our booking. then hotels.com never sent me an email. 2nd the rooms seemed like they wernt finished. the walls has cracks everywhere, the toilet seat didn’t stay up, and they only gave us one towel for three people for two nights. isn’t the worst but i feel as if we could’ve had more than one. the ice machine by our room didn’t work at all. it looked like there was a water spout, that didn’t work either. the thing that did bother us the most was the breakfast. it’s from 7-9 and we got there at 8:30, we were in line and i saw there was no butter or syrup. i go to the desk & ask if they had more, she was on the phone when i started talking to her. after i walked away she continued talking until her conversation was over with. then she says they are out of both. how are you out of butter when you serve breakfast everyday? then she started cleaning the cereal and said this is why i don’t put these things out. i get it’s frustrating that u have to clean it up but it’s ur job. ur job is to be a receptionist, fill the breakfast & clean up after it. it was just annoying there was nun to eat. it wasn’t a bad stay. there was just some things that could have been better. in conclusion we wouldnt stay here again unless we had to. the hallway did smell like 🍃 which idc but if u do just know it
Jillian
Jillian, 2-night trip with friends
Verified Hotels.com guest review
