Norfolk Lodge & Suites, Ascend Hotel Collection is a great choice for a stay in Norfolk. You can splash around at the indoor pool, visit one of the 2 restaurants for a bite to eat or unwind with a drink at the bar/lounge. A 24-hour fitness centre, a fitness centre and a hot tub are other highlights. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
138 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age – 19
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Free buffet breakfast 6:00 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
2 restaurants
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Mini golf
What to do
Volleyball
Mini golf
Pool table
Golfing nearby
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 2004
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in reception
Television in common areas
24-hour fitness centre
An indoor pool
Hot tub
Banquet hall
Traditional architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Lowered view port in door
Low-height bed
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini fridge
Microwave
Free bottled water
More
Housekeeping (on request)
Fees & policies
Children & extra beds
Rollaway beds are available for USD 20.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Norfolk Suites
Norfolk Lodge & Suites, Ascend Hotel Collection Hotel
Norfolk Lodge Suites an Ascend Hotel Collection Member
Norfolk Lodge & Suites, Ascend Hotel Collection Norfolk
Norfolk Lodge & Suites, Ascend Hotel Collection Hotel Norfolk
Frequently asked questions
Does Norfolk Lodge & Suites, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Norfolk Lodge & Suites, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Norfolk Lodge & Suites, Ascend Hotel Collection?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Norfolk Lodge & Suites, Ascend Hotel Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Norfolk Lodge & Suites, Ascend Hotel Collection?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Norfolk Lodge & Suites, Ascend Hotel Collection?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Norfolk Lodge & Suites, Ascend Hotel Collection and nearby?
On-site recreation at Norfolk Lodge & Suites, Ascend Hotel Collection includes volleyball. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Norfolk Lodge & Suites, Ascend Hotel Collection also has a 24-hour fitness centre and a picnic area, as well as a garden.
Are there restaurants at or near Norfolk Lodge & Suites, Ascend Hotel Collection?
Yes, there are 2 on-site restaurants.
What's the area around Norfolk Lodge & Suites, Ascend Hotel Collection like?
Norfolk Lodge & Suites, Ascend Hotel Collection puts you in the heart of Norfolk. Popular attractions include AquaVenture, which is 8 minutes away by car.
Norfolk Lodge & Suites, Ascend Hotel Collection Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Nov 2024
Nice stay
Stayed in the new rooms. Felt very comfortable! Con= to many signs telling you what you can and cannot do.
Brian
Brian, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
We have stayed here several times. This is a very nice place to stay. The indoor pool and hot tub is awesome.
Gerald
Gerald, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Nice place
Nice place
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Nancy
Nancy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sep 2024
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sep 2024
Very nice property. Furniture was in good shape, comfy bed. Not in town, so nothing walkable in terms of restaurants or shopping, but restaurant at hotel was good.
Jason
Jason, 1-night trip
Verified Expedia guest review
8/10 Very good
11 Sep 2024
Aaron
Aaron, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Sep 2024
We always enjoy our stays. Staff is friendly and helpful
Dennis
Dennis, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Sep 2024
Atmosphere
Gary
Gary, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Sep 2024
Great stay! Quiet and comfy.
Mendy
Mendy, 5-night trip
Verified Expedia guest review
10/10 Exceptional
3 Sep 2024
Such an amazing unique hotel! Great water pressure! Very clean and the staff was friendly and helpful!
Kody
Kody, 1-night trip
Verified Expedia guest review
8/10 Very good
3 Sep 2024
The mini golf is not free
Cheryl
Cheryl, 2-night trip
Verified Travelocity guest review
10/10 Exceptional
29 Aug 2024
Shannon
Shannon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 Aug 2024
👍
Jessie
Jessie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Staff was courteous and professional; quiet, clean room.
Gary
Gary, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Nice lroperty
Ron
Ron, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2024
Barrett
Barrett, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Aug 2024
Baseball
It was good, we weren’t there much, but when we were everything was fine
Josh
Josh, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
11 Aug 2024
Tracy
Tracy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Aug 2024
Perfect in all way
Carol
Carol, 3-night romance trip
Verified Expedia guest review
8/10 Very good
8 Aug 2024
Nice
Jon
Jon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Jul 2024
Trampas
Trampas, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jul 2024
The pool area is beautiful and clean. Always stocked with towels. Breakfast was good every morning and something different everyday that we stayed. Place was kept cleaned
Jody
Jody, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2024
This is by far the nicest property in Norfolk And I stay here every time I’m in town.