See all properties

JW Marriott Hotel Caracas

4.5 star property
Luxury hotel in Caracas with outdoor pool and restaurant

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for JW Marriott Hotel Caracas

Lobby
Breakfast, lunch, dinner served; Mediterranean cuisine
Outdoor pool
Lounge
Meeting facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Parking available
  • Spa
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Internet in the lobby
  • Health club
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Cable/satellite TV service
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Deep-soaking bath
Private bathroom
  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Hairdryer
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

2 outdoor pools

Eurobuilding Hotel & Suites Caracas

Pool
Spa
Free parking
Free WiFi
8.2 out of 10, Very good, (526)
Eurobuilding Hotel & Suites Caracas

About the area

Map
Avenida Venezuela Con Calle Mohedano, Caracas, Capital District, 1060

What's nearby

  • Sambil Caracas Commercial Center - 20 min walk - 1.7 km
  • Altamira Square - 4 min drive - 2.2 km
  • Centro de Arte La Estancia - 5 min drive - 2.8 km
  • Centro Comercial Ciudad Tamanaco - 5 min drive - 3.2 km
  • Plaza los Palos Grandes - 5 min drive - 3.0 km

Getting around

  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 42 min drive
  • Caracas Station - 13 min drive
  • Charallave Norte Station - 43 min drive
  • Charallave Sur Station - 49 min drive
  • Chacaito Station - 8 min walk
  • Chacao Station - 14 min walk
  • Sabana Grande Station - 17 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Wendy’s - ‬3 min walk
  • ‪Gourmet Market - ‬3 min walk
  • ‪La Gran Sabana, C.A. - ‬3 min walk
  • ‪OCEANÍA Asian Cuisine & Sushi Bar - ‬1 min walk
  • ‪Subway - ‬4 min walk

About this property

JW Marriott Hotel Caracas

JW Marriott Hotel Caracas is a great choice for a stay in Caracas. Guests can indulge in massages and enjoy Mediterranean cuisine at Sur Mediterranean Grill, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a health club. Public transportation is only a short walk: Chacaito Station is 8 minutes and Chacao Station is 14 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 269 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 50+ Mbps) and wired internet access in rooms*
LOCAL_PARKING

Parking

    • On-site self-parking (USD 15 per day)
    • On-site valet parking (USD 10 per day)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Grab bar near toilet
  • Grab bar in bath
  • Lever door handles

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 50+ Mbps) and wired Internet (surcharge)

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

Dining

Sur Mediterranean Grill – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 6 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 6 per day (rates may vary)
  • Wired internet access is available in public areas for USD 6 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 35 for adults and USD 18 for children
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (return. Maximum occupancy 3)
  • Local area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per day

Parking

  • Self-parking costs USD 15 per day
  • Valet parking costs USD 10 per day

Policies

This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

JW Marriott Caracas
JW Marriott Hotel Caracas
Caracas Marriott
Marriott Caracas
Marriott Hotel Caracas
Jw Marriott Caracas Caracas
JW Marriott Hotel Caracas Hotel
JW Marriott Hotel Caracas Caracas
JW Marriott Hotel Caracas Hotel Caracas

Frequently asked questions

Does JW Marriott Hotel Caracas offer free cancellation for a full refund?
Yes, JW Marriott Hotel Caracas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Hotel Caracas?
Yes, there's an outdoor pool.
Are pets allowed at JW Marriott Hotel Caracas?
Yes, pets are welcome. There's a charge of USD 25 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at JW Marriott Hotel Caracas?
Yes. Self-parking costs USD 15 per day. Valet parking costs USD 10 per day.
Is an airport shuttle service offered by JW Marriott Hotel Caracas?
Yes, an airport shuttle is available. The charge is USD 100 per vehicle return.
What are the check-in and check-out times at JW Marriott Hotel Caracas?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM.
What is there to do at JW Marriott Hotel Caracas and nearby?
JW Marriott Hotel Caracas has an outdoor pool and a sauna, as well as a health club and a garden.
Are there restaurants at or near JW Marriott Hotel Caracas?
Yes, Sur Mediterranean Grill offers Mediterranean cuisine.
What's the area around JW Marriott Hotel Caracas like?
JW Marriott Hotel Caracas is a short 8-minute walk from Chacaito Station and 5 minutes' walk from Caracas Stock Exchange.

JW Marriott Hotel Caracas Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Very good

Excellent location. Great staff. Comfortable beds. Fully equiped Gym
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Hannelore, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome
Exceptional hotel
Miguel, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Downtown Caracas business hotel
We arranged an airport pickup through the hotel as there were safety warnings about using regular taxis. The taxi was at the airport but took us to the wrong Marriott hotel - apparently the same phone number serves both hotels. This required us to hire another taxi to take us from one Marriott to the other, another half hour drive we had to pay for. On arrival we were upgraded to a suite, which was very nice. We made our own arrangements to return to the airport the next day.
Verified Expedia guest review

8/10 Very good

May be this hotel needs some renovation but the staff there does a good job. Oops please help us understand your rates: prices should be displayed in US$ (rather than in Bolivars which does not mean nothing)
Verified Expedia guest review

10/10 Exceptional

Difficulties out of the responsability of the hote
Everything very good, friendly helpful staff, but noway to do international phonecalls, and the hotel had no headset with micro to do them by skype
Verified Hotels.com guest review

8/10 Very good

Nice hotel!
Very Good hotel! Good breakfast! Good location!
Verified Expedia guest review

4/10 Fair

Nice rooms , terrible service
Rooms clean and comfortable Staff courtesy good but level of training etc poor . More staff than customers Check in / out takes an age . Only half a meal arrived in restaurant when we were the only customers . When the other came not cooked . Staff present bill without the price and expect to sign . When asking for the price they didnt know how much - we had to tell them . We stayed 2 nights , 1 at beginning , 1 at end of holiday - the building air conditioning had been broken for the full period so you had to wear a jacket in all common areas as it was so cold Ordering an extra blanket and dressing gown through reception . Had to chase three times over a 2 hour period Unacceptable in general
Verified Expedia guest review

4/10 Fair

Never again
The hotel charged my room service to my account in dollars without my authorization. When I went to pay my bill in cash ( local currency) they did not reversed the dollar amount charged in my credit card. This makes my charges to be 60% higher that if they had accepted my cash.
Verified Hotels.com guest review

10/10 Exceptional

Good Location
Very Good location and at least during day time, safe to walk in the area.
Verified Expedia guest review

6/10 Good

Business trip
Probably the best hotel in Caracas. Staff are very helpful and room was clean. The room they gave me at check-in hadn't been cleaned so they upgraded me and gave me a free bottle of wine. The gym is good too.
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

So so experience
Good hotel in good location but far from the best for the price paid...
Verified Expedia guest review

6/10 Good

A JW experience in Caracas!
Always Caracas is a challenging destination and more over the past few years. I visited this city in the past and I am amazed about how it changed, the deterioration of the city and services shock me!. In general the JW Marriott is a good chain but this hotel is the main exception, it is really expensive for what it is!. Old, not well mantain and the decor is exactly as the one from the old days. Good food, excellent location and safe... this last item is important in a really violent city where everyone from the taxi driver to a shop employee is trying to get advantage of the general confusion. It is really, really expensive and it does not reflect what the JW Marriott may protect.... their name!.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Great Business hotel
One of the best rooms I have stayed in in Venezuela let alone the US
Verified Orbitz guest review

8/10 Very good

Nice Marriott in Caracas
This hotel is located in a safe area and close to a metro station (6-7 minutes walk). The recepionists are friendly and speak good English, but sometimes the information provided was not very reliable (not very surprising in Venezuela). This has a JW quality (with JW pricing if you pay in dollar).
Verified Orbitz guest review

10/10 Exceptional

Encontre el hotel un poco triste, no tienen algunas comida del menu y las almohadas y colchas no so nuevas
2-night trip
Verified Expedia guest review

8/10 Very good

buen hotel
muy bien
Verified Hotels.com guest review

8/10 Very good

Achtung - Stromausfall
Ich benutze dieses Hotel seit Jahren gemeinsam mit meiner Frau. Man weiss, was man hat und bekommt auch fast alles an Service. Das Peronal ist ausgesprochen freundlich und jederzeit sehr hilfsbereit. Das Restaurant ist hervorragend und bietet an 3 Abenden sog. Buffet = Ein Muss.
Verified Expedia guest review

8/10 Very good

Excelente, como siempre
Excelente. El mejor hotel para viajes de negocios en Caracas
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Expectativas superadas
Excelente servicio y atencion . Fueron superadas las expectativas.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review