Kobe Portopia Hotel

4.5 star property
Luxury hotel with spa, near Port of Kobe

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Lobby
Exterior
Indoor pool, seasonal outdoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
At Kobe Portopia Hotel, situated near the bustling Port of Kobe, experience a harmonious blend of relaxation and convenience. Indulge in rejuvenating spa treatments at LUANA or unwind by the seasonal outdoor pool. With 9 restaurants offering Japanese cuisine and free in-room WiFi, this hotel is perfect for those seeking a tranquil retreat with access to various activities.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Gym
  • Spa
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 9 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Self parking

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
The current price is 1.820.289 ₫
2.302.677 ₫ total
2 Jun - 3 Jun

Room options

Available filters for rooms
Showing 75 of 75 rooms

Double Room, Non-Smoking (South Building, South Resort Floor)

Highlights

Balcony
Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

Run of the House (Twin or Double Bed based on Availability)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 Single Bed

Main Building 24F Premier Double Room, Non-Smoking

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
Electric kettle
  • 25.3 sq m
  • Sleeps 2
  • 1 Queen Bed

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool) (Single Use)

Highlights

Air conditioning
Club Lounge
TV
Hairdryer
Bathrobes
Private bathroom
Bidet
Shower/bath combination
  • 30 sq m
  • Sleeps 1
  • 2 Single Beds

Main Building 24F Premier Twin Room, Non-Smoking

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
Electric kettle
  • Sleeps 2
  • 2 Large Single Beds

Main Building 24F Premier Triple Room, Non-Smoking

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
Electric kettle
  • 31.3 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
Electric kettle
  • 27 sq m
  • Sleeps 1
  • 2 Single Beds

Main Building Mid Century Floor Semi-Double Room, Non-Smoking

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
Electric kettle
  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Semi Double Room, Non Smoking (Main Building)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Large Single Bed

Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

Highlights

Balcony
Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
  • 39 sq m
  • Sleeps 1
  • 2 Single Beds

Main Building Superior Floor, Triple Room, Non-smoking

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
Electric kettle
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Main Building Superior Floor, Double Room, Non-smoking

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
Electric kettle
  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Large Single Bed

Main Building, Superior Floor Twin Room, Non-smoking

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Triple Room, Non-Smoking (Main Building, 7-15F)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
Electric kettle
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
Electric kettle
  • 27 sq m
  • Sleeps 1
  • 2 Single Beds

Main Building 24F Premier Semi-Double Room, Non-Smoking

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
Electric kettle
  • 22.4 sq m
  • Sleeps 2
  • 1 Double Bed

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Highlights

Air conditioning
Club Lounge
TV
Hairdryer
Bathrobes
Private bathroom
Bidet
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

Highlights

Balcony
Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
  • 39 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Murphy Beds

Triple Room, Non-Smoking (South Building, South Resort Floor)

Highlights

Balcony
Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
  • 39 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

Standard Twin Room, Non-Smoking (Main Building, 7-15F)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Highlights

Air conditioning
Club Lounge
TV
Hairdryer
Bathrobes
Private bathroom
Bidet
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Main Building Mid Century Floor Twin Room, Non-Smoking

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
Electric kettle
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

Main Building Mid Century Floor Double Room, Non-Smoking

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
Electric kettle
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, Non-Smoking (South Building, South Resort Floor)

Highlights

Balcony
Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
  • 39 sq m
  • Sleeps 2
  • 2 Single Beds

Main Building Mid Century Floor Triple Room, Non-Smoking

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Free bottled water
Electric kettle
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

Main Building Standard Triple Room Non smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

South Building Resort Quadruple Room Non Smoking

  • Sleeps 4
  • 4 Single Beds

South Building Resort Japanese/Western-Style Room

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Main Building Premier Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Building Japanese-Style Room

  • Sleeps 4
  • 4 Single Futons

Main Building Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Building Premier Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

South Building Resort Double Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Executive Club Semi Double Room

  • Sleeps 1
  • 1 Double Bed

Main Building Executive Club Twin Room

  • Sleeps 2
  • 2 Single Beds

South Building Resort Family Japanese/Western-Style Room

  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

South Building Comfort Healing Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Building Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Mid Century Triple Room Non Smoking

  • Sleeps 3
  • 3 Single Beds

Main Building Mid Century View Bath Deluxe Suite

  • Sleeps 2
  • 2 Single Beds

Main Building Superior Triple Room Non smoking

  • Sleeps 3
  • 3 Single Beds

Main Building Executive Club Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Main Building Superior Single Room

  • Sleeps 1
  • 1 Double Bed

Main Building Executive Corner Suite

  • Sleeps 2
  • 1 Queen Bed

Main Building Mid Century Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Building Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Main Building Standard Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

Main Building Mid Century Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Mid Century Semi Double Room

  • Sleeps 2
  • 1 Double Bed

South Building Comfort Healing Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Building Executive Ambassador Suite

  • Sleeps 2
  • 2 Single Beds

South Building Comfort Natural Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Building Premier Suite

  • Sleeps 2
  • 2 Single Beds

South Building Resort Residential Suite

  • Sleeps 4
  • 4 Single Beds

Main Building Superior Semi Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

Main Building Premier Semi Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

South Building Resort Twin Room

  • Sleeps 2
  • 2 Single Beds

South Building Resort Triple Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Main Building Executive Club Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Executive Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

South Building Resort Senior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Main Building Standard Small Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

Main Building Mid Century Harborview Suite

  • Sleeps 2
  • 2 Single Beds

Main Building Executive Ocean Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

South Building Resort Family Triple Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Main Building Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

South Building Comfort Healing Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Main Building Executive Universal Deluxe Room

  • Sleeps 2
  • 2 Single Beds

Main Building Mid Century Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Main Building Superior Semi Double Room

  • Sleeps 2
  • 1 Double Bed

South Building Resort Junior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Main Building 16th To 19th Floors Superior Twin Room For Single Use

  • Sleeps 1
  • 2 Double Beds

Similar properties

About the area

Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046

What's nearby

  • Kobe International Exhibition Hall - 2 min walk - 0.2 km
  • Port of Kobe - 15 min walk - 1.3 km
  • Kobe Animal Kingdom - 18 min walk - 1.5 km
  • Meriken Park - 5 min drive - 4.3 km
  • Kobe Tower - 5 min drive - 4.6 km

Getting around

  • Kobe (UKB) - 5 min drive
  • Osaka (ITM-Itami) - 50 min drive
  • Osaka (KIX-Kansai Intl.) - 71 min drive
  • Kobe Kasuganomichi Station - 5 min drive
  • Kobe Iwaya Station - 6 min drive
  • Kobe Nada Station - 6 min drive
  • Shiminhiroba Station - 2 min walk
  • Minatojima Station - 7 min walk
  • Minamikoen Station - 8 min walk
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ‪IKEA - ‬10 min walk
  • ‪スウェーデンビストロ - ‬11 min walk
  • ‪讃岐製麺所 - ‬12 min walk
  • ‪チャイニーズダイニング チリケン - ‬7 min walk
  • ‪ビッグボーイポートアイランド店 - ‬7 min walk

About this property

Kobe Portopia Hotel

Kobe Portopia Hotel puts you within a 10-minute drive of Port of Kobe and Kobe Anpanman Children's Museum & Mall. Guests can visit the spa to be pampered with hot stone massages, aromatherapy or Ayurvedic treatments, and Tajima, one of 9 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a health club. Fellow travellers like that it's only a short walk to public transportation: Shiminhiroba Station is steps away and Minatojima Station is 7 minutes.

Languages

Chinese (Mandarin), English, Japanese

At a glance

DONE

Hotel size

    • 737 rooms
    • Arranged over 31 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 1 AM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Children under 17 years old are not allowed in the sauna.
    • Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
    • Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 3 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 1000 per night)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Free train station shuttle from 8:30 AM to 9:30 PM

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • 9 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Local/corner shop

What to do

  • Tennis
  • Shopping

Working away

  • Business centre
  • 36 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Accessible train station shuttle

Room amenities

Be entertained

  • 30-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Dining

Tajima – This steakhouse specialises in Japanese cuisine and serves lunch and dinner.
Shukei En – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Sushiman – This sushi bar specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Kobe Tamura – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3200 to 3700 for adults and JPY 1100 to 1900 for children

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs JPY 1000 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July 11 to September 07
  • Guests under 18 years old are not allowed in the fitness facility, and guests under 6 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Guests with tattoos are not able to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The Club Lounge is open 7 AM-7:30 PM.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.
Guests must be at least 13 years old to access the club lounge after 5 PM.

Also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Frequently asked questions

Does Kobe Portopia Hotel offer free cancellation for a full refund?

Yes, Kobe Portopia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kobe Portopia Hotel?

Yes, there's an indoor pool and a seasonal outdoor pool.

Are pets allowed at Kobe Portopia Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Kobe Portopia Hotel?

Yes. Self-parking costs JPY 1000 per night. Electric car charging is available.

What are the check-in and check-out times at Kobe Portopia Hotel?

Check-in start time: 3 PM; check-in end time: 1 AM. Check-out time is 11:00 AM.

What is there to do at Kobe Portopia Hotel and nearby?

Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Kobe Portopia Hotel also has 2 bars and a seasonal outdoor pool, as well as a sauna and a steam room.

Are there restaurants at or near Kobe Portopia Hotel?

Yes, there are 9 on-site restaurants, featuring Japanese cuisine.

What's the area around Kobe Portopia Hotel like?

Kobe Portopia Hotel is in Chuo Ward, a short 5-minute drive from Kobe (UKB) and 16 minutes' walk from Port of Kobe.

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Kobe Portopia Hotel Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Breakfast
Bed
Spacious room
Airport
Amenities
Location

What guests liked

  • Breakfast was a highlight with a variety of options and great views. (8 reviews)
  • The airport shuttle service was convenient, efficient, and available frequently. (7 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent

excellent view, clean, new and service
chi wai, 4-night trip

8/10 Very good

Free shuttle bus service

Hotel is not located inside the city, and no shops nearby, but offers free shuttle bus between two major stations and the hotel which is very convenient. The hotel decor and bathroom are dated but is overall is clean.
4-night trip

8/10 Very good

Great breakfast!
Takako, 3-night trip

10/10 Exceptional

Beautiful hotel with many options in and around the hotel. Great, spacious rooms which were helpful with two young kids.
Jessica, 2-night trip

10/10 Exceptional

Great Spa and convenient for Conferences
Alexey, 1-night trip

8/10 Very good

Service great
Nga Wun, 2-night trip

8/10 Very good

Good stay although it's an old hotel

Quite an old hotel but all other things are good. If you don't drive, it can be a distance to other places although it is directly linked to a subway station. Friendly staff and overall, I'll stay again for the competitive price it is offering..
Alan, 7-night trip

10/10 Exceptional

Wonderful breakfast buffet

Great breakfast buffet on 30th floor Comfy beds and great views . Excellent rate, Sink drains very slowly . Partial shower glass doors created some wet floors.
1-night trip

8/10 Very good

We only stayed 1 night to catch early flight from Kobe airport. While we chose the premier room so it’s a little more modern/updated, the hotel does seem a bit outdated.
Moones, 1-night trip

10/10 Exceptional

excellent
IKUO, 1-night trip

10/10 Exceptional

The hotel rooms are spacious,quiet, with very comfortable beds. The service is outstanding as well. The only draw back is there are limited restaurants on Port Island, but they run a shuttle every 20mins for free to Sannomiya station - so really not an isssue. There is a nice convience store at the hotel for drinks, snacks, prepackaged meals, and toiletries. The shuttle also takes you to Shin-Kobe, which is a huge help. They also have a designated bus stop in front of Shin-Kobe, so take advantage of that for the ride to the hotel. I will definitely stay here again in the future.
Timothy, 4-night trip

8/10 Very good

Hotel is good over all, but location is not that convenient compare to Sannomiya, limited shops and dining options
Xiaobing, 3-night trip

10/10 Exceptional

Nice
MASATAKA, 1-night trip

10/10 Exceptional

Best it all
Alexey, 1-night trip

10/10 Exceptional

One of the classiest / nicest hotels I’ve ever stayed in. The facilities are top notch. It is only ten minutes from Sannomiya by the portliner. But once you’re there for the night there isn’t much to do around the area.
Ryan, 1-night trip

10/10 Exceptional

Magical, exquisite miraculously cleaned property, amazing staff is always eager to help. Free shuttle bus to train station. Simply amazing.
Gary, 4-night trip

10/10 Exceptional

It was very convenient and clean. They upgraded my room to a twin room (quiet floor), so I had a larger room to relax before my flight. The train station to Kobe airport is located next to the hotel, just a few min away! They seem to have events and buffets, so I would like to come back to stay for a few days here with my family next time.
Naomi, 1-night trip

10/10 Exceptional

good
takashi, 1-night trip

8/10 Very good

The room is too hot, even I turn off the heater.
YAM MING GARY, 4-night trip

4/10 Fair

Not worse it
KEONWOO, 1-night trip

8/10 Very good

Book a family room for three nights stay in this hotel. Overall, we are satisfied with this hotel. The room is reasonably spacious and clean. Room service makes up the room everyday. Breakfast is good with variety and can choose to dine at any one of three locations. However, the foods are the same for all three days. The parking location is at another building opposite the hotel. The link bridge between the hotel and the parking has stairs. Not friendly for luggage. There is a convenience store inside the hotel, a plus point.
ERIC CHIN SOON, 3-night trip

8/10 Very good

Great hotel and breakfast in the area.

Couple of policies that shocked me a bit were filling in "again" a form asking for passport number and nationality while our passports were copied and the information were right there. They asked for credit card recording even room charges has been thru' hotels.com and when I questions they didn't explain well for sure in English and there is not even mini-bar in room. Other than that their 30th floor breakast location was stunningly good and varieties were great. Generally, staffs were polite and nice. Shuttle bus arrangements between both busiest Kobe stations were great and convenient thru' out the day. However, not much to explore in the area, except IKEA ... :-)
Sammy K, 1-night trip

2/10 Poor

We were pretty excited about this hotel, given all of the amenities. In reality, you can't use any of the amenities without paying a completely unreasonable amount of money. The hotel is showing its age - the hallways leading to our room were gross and smelled strange. The room itself had lots of issues - primarily pillows that were flat out unusable. The restaurants on site were overpriced for what they were offering. We were excited about the possibility of bike rentals based on a sign we saw - then we realized those were 45 minutes away. All in all, definitely would not reccomend. Was very convenient to get to the airport but that was about it. Word of advice : charge a little bit more for the hotel and make the amenities free..then you have a hotel i would actually stay at.
Ian, 2-night trip

8/10 Very good

港街神戸の夜景✨は幸せの玉手箱

翌日の甥っ子の結婚式にそなえ、96歳の義母と一緒にポートピアホテルで過ごしました。近すぎてなかなか利用することが出来ておらず、私の結婚式以来の利用でした。 いつも神戸の街並みを施設の窓から眺めている義母が夜景を眺め、幸せだと話しているのを聞き、思い切って前泊して良かったとおもいました。 主人と2人電気を消した部屋の窓前に並んで神戸の夜景を楽しむぎぼの姿に感動しました。 素敵な思い出になりました。 遠くに旅行をすることは難しい義母です。また来たいと思っています。ありがとうございました。
SADAMI, 1-night trip

8/10 Very good

1-night trip