See all properties

Zafiro Mallorca

4.0 star property
Family-friendly aparthotel in Santa Margalida with 3 outdoor pools and spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zafiro Mallorca

Indoor pool, 3 outdoor pools, pool umbrellas, pool loungers
Premium bedding, pillow-top beds, in-room safe, desk
Terrace/patio
Exterior
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Airport transfer
  • Bar
  • Free parking
  • Gym
  • Spa

Main amenities (12)

  • 262 apartments
  • Weekly housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Nightclub
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Health club
  • Outdoor tennis court

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Kitchenette

Room options

Available filters for rooms
Showing 18 of 18 rooms

Room, 2 Bedrooms, Pool View (4 adult + 1 children) (Connecting)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
LCD TV
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Pool View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
LCD TV
Premium bedding
  • 38 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Pool View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
LCD TV
Pillow-top bed
  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Studio, Pool View (2 adult + 1 children)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
LCD TV
Premium bedding
  • 38 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Penthouse, 1 Bedroom (2 adult + 2 children)

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
LCD TV
Pillow-top bed
  • 96 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Penthouse, 1 Bedroom (2 adults + 1 children)

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
LCD TV
Pillow-top bed
  • 96 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Penthouse, 1 Bedroom (3 adult + 1 children)

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
LCD TV
Pillow-top bed
  • 96 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
LCD TV
Blackout curtains
  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Bedrooms, Pool View (4 adult +2 children) (Connecting)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
LCD TV
Blackout curtains
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Bedrooms, Pool View (5 adult +1 children) ( Connecting)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
LCD TV
Blackout curtains
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Pool View (Connecting)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
LCD TV
Blackout curtains
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (2 adults + 2 children)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Pool View (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
LCD TV
Pillow-top bed
  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (3 adult + 1 children)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Pool View (3 adult + 1 children)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
LCD TV
Pillow-top bed
  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (3 adult + 1 children)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (3 adult + 1 children)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
LCD TV
Pillow-top bed
  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (2 adults + 1 children)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Pool View (2 adults + 1 children)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
LCD TV
Pillow-top bed
  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (2 adult + 1 children)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (2 adult + 1 children)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
LCD TV
Pillow-top bed
  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (2 adult + 2 children)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (2 adult + 2 children)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
LCD TV
Pillow-top bed
  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Penthouse, 1 Bedroom

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
LCD TV
Blackout curtains
  • 96 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Indoor pool, 8 outdoor pools, pool umbrellas, pool loungers

Zafiro Ca'n Picafort

Pool
Spa
Airport transfer
Parking available
8.8 out of 10, Excellent, (157)
Zafiro Ca'n Picafort

About the area

Map
Avenida Santa Eulàlia, S/N, Santa Margalida, IB, 07458

What's nearby

  • Playa de Can Picafort - 10 min walk - 0.9 km
  • Albufera Natural Park - 5 min drive - 5.0 km
  • Playa de Muro - 6 min drive - 3.0 km
  • Alcúdia Port - 12 min drive - 10.4 km
  • Alcúdia Beach - 15 min drive - 7.8 km

Getting around

  • Palma de Mallorca (PMI) - 55 min drive
  • Muro Station - 18 min drive
  • Sa Pobla Station - 20 min drive
  • Inca Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafeteria Playa Ca'n Picafort - ‬11 min walk
  • ‪Vinicius - ‬7 min walk
  • ‪Barracuda Bar - ‬9 min walk
  • ‪Jamaica Cocktail Bar - ‬14 min walk
  • ‪Charly's - ‬12 min walk

About this property

Zafiro Mallorca

Placing you within a 10-minute drive of Playa de Muro, Zafiro Mallorca features a nightclub and a free kids' club. You can visit the spa to indulge in massages, facials or manicures and pedicures, and Caprice serves breakfast, lunch and dinner. 3 outdoor pools and an indoor pool are other highlights, and apartments feature soaking baths and kitchenettes.

All-inclusive

All-inclusive room rates at Zafiro Mallorca are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Land activities

Fitness facilities

Languages

Catalan, Dutch, English, French, German, Italian, Russian, Spanish, Swedish

At a glance

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • Near the beach
  • Beach towels
  • Beach sunloungers
  • Beach umbrellas

Pool/Spa

  • 3 outdoor pools
  • Indoor pool
  • Sunloungers
  • Umbrellas
  • A hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • 1 treatment room
  • Facials
  • Body scrubs
  • Manicures and pedicures
  • Body treatments

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • On-site car hire

Family friendly

  • Cots (infant beds): EUR 4.0 per night
  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Playground

Restaurants on site

  • Caprice
  • La Palapa Pool Bar
  • Babalu Lounge Bar

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 26.50 for adults and EUR 13.30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Snack bar/deli
  • Coffee/tea in a common area

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Pillow-top mattress

Bathrooms

  • Combined shower/bath
  • Rainfall shower head
  • Deep-soaking bath
  • Towels provided
  • Soap
  • Hairdryer
  • Toilet paper
  • Shampoo
  • Free toiletries

Entertainment

  • 32-inch LCD TV with satellite service
  • Pool or billiards table
  • Games room

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk
  • Conference space

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • Near the sea

Things to do

  • Health club
  • Outdoor tennis courts
  • Nightclub
  • Waterslide
  • Fitness classes on site
  • Archery on site
  • Beach volleyball on site
  • Bike hire on site
  • Mini golf on site
  • Basketball on site
  • Tennis on site
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 262 rooms
  • 2 floors
  • 3 buildings
  • Built in 2004
  • Connecting/adjoining rooms avaliable

Special features

Spa

Balneum Spa and Wellness has 1 treatment room. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Caprice – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.
La Palapa Pool Bar – This bar only serves lunch. Open daily.
Babalu Lounge Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 26.50 for adults and EUR 13.30 for children
  • Airport shuttle service is offered for an extra charge of EUR 80 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 30 July and 23 April.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 4.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a security system and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Zafiro Mallorca Aparthotel Santa Margalida
Aparthotel Viva Mallorca Aparthotel
Aparthotel Viva Mallorca Aparthotel Santa Margalida
Aparthotel Viva Mallorca Santa Margalida
Mallorca Aparthotel
Viva Mallorca Santa Margalida
Viva Mallorca
Zafiro Mallorca ta Margalida
Zafiro Mallorca Santa Margalida
Zafiro Mallorca Aparthotel
Zafiro Mallorca Spa ex Aparthotel Viva Mallorca Spa
Zafiro Mallorca ex Aparthotel Viva Mallorca Spa
Zafiro Mallorca Santa Margalida
Zafiro Mallorca Aparthotel Santa Margalida

Frequently asked questions

Is Zafiro Mallorca currently open?
The property is closed between 30 July and 23 April.
Does Zafiro Mallorca offer free cancellation for a full refund?
Yes, Zafiro Mallorca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Zafiro Mallorca?
Yes, there are 3 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Zafiro Mallorca?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Zafiro Mallorca?
Yes, there's free self parking.
Is an airport shuttle service offered by Zafiro Mallorca?
Yes, an airport shuttle is available. The charge is EUR 80 per vehicle one-way.
What are the check-in and check-out times at Zafiro Mallorca?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Zafiro Mallorca and nearby?
Have fun with on-site activities such as archery and volleyball, and practise your swing on the tennis courts. Additional recreation on-site includes fitness classes and basketball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Zafiro Mallorca also has a nightclub, a water slide and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near Zafiro Mallorca?
Yes, there's an on-site restaurant, Caprice.
Does Zafiro Mallorca have private hot tubs?
Yes, each apartment has a deep-soaking bath.
Does Zafiro Mallorca have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
Does Zafiro Mallorca have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Zafiro Mallorca like?
Zafiro Mallorca is a short 10-minute walk from Playa de Can Picafort and 15 minutes' walk from Es Comú.

Zafiro Mallorca Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Very good

Geoffrey, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Very average and overpriced. Limited service throughout the hotel - rooms are only cleaned every few days, beach towels only changed 3x per week and if you miss the 2 hour slot or are out of the hotel you have to keep them. This is not well communicated so we only had 2 or 3 towel changes for 10 day stay. Won't be returning, there are much better choices at this high price.
Ricardo, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

8-night trip
Verified Ebookers guest review

8/10 Very good

Lovely large hotel with lots on to entertain the children I found there to be lots of choice for breakfast but evening meal was very poor. Rooms were nice and big but need updating
7-night family trip
Verified Expedia guest review

8/10 Very good

The rooms could do with a re-furb. The maid service was very disappointing. They made the beds at best but getting clean towels etc was a struggle. Lots of rubbish around the pool area, lack of sun beds. People were having to take turns sitting on them from very early hours to reserve them.
4-night family trip
Verified Expedia guest review

8/10 Very good

Lovely staff and a great range of activities. The building is getting a bit worn down now.
4-night family trip
Verified Expedia guest review

8/10 Very good

7-night trip
Verified Expedia guest review

8/10 Very good

Food was very good and overall staff were very well presented and very polite
9-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff were always helpful, friendly and worked very, very hard. The Entertainment team worked non-stop to keep kids and adults alike entertained.
7-night family trip
Verified Expedia guest review

2/10 Poor

Our room was infested with bugs for the first three nights. On the third night, the bugs attacked three of our four kids. Our two-year old had trouble sleeping because of the massive welts on her legs. We provided the hotel with photos and videos -- of the bugs and the kids. And yet the hotel has not yet honored our request for a partial refund of $500-plus we paid each night. This is totally unacceptable to us and I would hope it's unacceptable to Expedia, which is how we found and booked our trip.
5-night family trip
Verified Expedia guest review

8/10 Very good

7-night trip
Verified Ebookers guest review

6/10 Good

Nice but too expensive for sub standard buffet and sun loungers.
9-night family trip
Verified Expedia guest review

8/10 Very good

A friendly beautiful resort with all inclusive option. The food is more English than Spanish!
5-night family trip
Verified Expedia guest review

10/10 Exceptional

I like everything about the place,the staff,the food.
7-night family trip
Verified Expedia guest review

8/10 Very good

Relaxing Stay
A lovely hotel with clean, modern and spacious rooms (ours was the Premium Studio). Friendly staff. We went self catering and didn't end up eating at the hotel, so can't comment on the food and drink. Beautiful pool areas and grounds, with a separate pool just for adults, which suited us as there were quite a lot of kids around during our stay and it probably generally is quite well geared up for kids and families.
Ian, 6-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay with family...
Martin, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Beautiful property with supermarket, spa, food restaurants. Outdated and non working gym equipment, early closing pool hours and some staff that’s non helpful
7-night trip
Verified Expedia guest review

8/10 Very good

Caters to children. No business center, no plug converters, and no coffee in the rooms
3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Family Hotel
We stayed at the Zafiro Mallorca from 29/07/18 to 11/08/18, family of four, children aged 14 & 10. Couldn’t fault the hotel, the staff couldn’t of been more helpful. We upgraded to a room with private rooftop sun terrace with its own jacuzzi and it was fantastic. Food was pretty good but typical hotel buffet and nothing that exceptional but children loved it. The entertainment staff was amazing and Diago and his team worked tirelessly to keep everyone happy and they all seemed to love their job, I take my hat off to them and everyone st the Zafiro Mallorca.
Martin, 13-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic family holiday
Thank you to Zafiro Mallorca for a really fantastic holiday. We couldn't fault any aspect. The staff work really hard, the rooms are spotless and food was lovely.
7-night family trip
Verified Hotels.com guest review

8/10 Very good

Tired room but good facilities for kids
The room was tired and in general need of updating. It was clean however and a decent cot was provided for our toddler (at extra cost). The resort is great for kids with a brilliant kiddie pool with slides, a kids club and a lovely shaded playground. We actually didn’t spend that much time in the resort in the end as our daughter loved the beach which is a 10 minute walk away. There are lots of restaurants in town too so we mostly ate out. Highly recommend La Pinta. Also Monaco was really good. Both do kids food. All in all it was a really lovely holiday but we probably wouldn’t go back to he resort again just because the rooms are tired for the amount you pay. We also didn’t like the loud music blaring from the entertainment from about 8pm (coinciding with our daughter’s bedtime)!
fishflower, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The entertainment and restaurant staff are brilliant.
6-night trip
Verified Expedia guest review

10/10 Exceptional

8-night trip
Verified Expedia guest review

4/10 Fair

Burnt in the shower
I got burned in the shower on day 2, I complained to reception. I got burned in the shower again on day 3 and complained and that’s when I got a reaction from the hotel. I shouldn’t have had to complain twice to get a reaction on the shower. No apology from reception. The shower mixer was delivering very cold water and then extremely hot water which caused very sensitive skin which felt like burning. Also not sure we had the room we booked as we weren’t sure what was premium about it. Room was clean.
4-night trip
Verified Expedia guest review

8/10 Very good

Espania
The rooms need sound proofing.
Verified Hotels.com guest review