Restaurant food and staff very good, very mixed bag with reception staff , we stayed twice and First Lady was lovely, second not so helpful to start with but got better. Rooms in annexe need a facelift, a bit disappointing because you get shown photos of a lovely modern room on website, second time we stayed in annexe room, sofa bed was ridiculously uncomfortable, mattress on sofa bed much smaller and only about 2 inches thick!! Hotel is in a nice bastide town which you can walk into and has a nice indoor pool, but needs to brush up on a few things