4/10 - Khá
19 tháng 2, 2025
Hotel stay not the best!
Toilet seat was dirty, bath was dirty, carpet had red stain on like as if it was wine dropped.Hot tub was disgusting! I left the hotel with a wort on my face which i have picked off! Was stains on bars and algie in hot tub,pool edges were dirty you could see stains on the tiles damp/cracked in the pool area sliced paint too on ceiling Lots of grit & dirt on swimming pool floor hot tub needs a GOOD CLEAN the ph level was too high.tiles in the bathroom had damp/cracked.The room was cold unless had electric storage heater on all times, damp in the bedroom, bedding was cosy would give that a 5 star beds were ok but hard but the bedding made it easier to sleep, staff were friendly accept 1 whom was quite snooty, breakfast i found was over priced would be ok if you could eat alot but if you can only eat 1 plate of food it was not worth the money. Staff at desk were very good/understanding of our needs. 5 star for them.12pm check out is fantasic. Purpose of the stay was for us to use the pool/hot tub to help manage pain/mobility but the hot tub seemed like it needed to have its piped cleaned as jets were not very strong at all! Lots of oil build up as was lots of foam,filthy water in tub. The water in the bath and sink would drain away in room.Floors in pool side were dirty. Quite expensive for food/drink but was nice, nearly £5 for a mug of hot choclate!! I will only stay again if the hot tub/pool are cleaned as we use for pain management& dont want warts!! Pool needs a hoover too.
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