2/10 Poor
26 Jul 2024
Do not stay here
As a tourist from the UK, I would not recommend this place at all. I would use the term hotel loosely. It is an old building and requires reburbishing. The lighting is poor in the room. Toilet condition is horrific and door didnt lock. No one comes to clean the room whilst you stay there so we stayed 3 nights. Had to ask for toilet rolls, a bin bag and water refreshments as no one cleans rooms you end up doing it yourself. Communication is poor -not a single member of staff understands english so they pull out their phones and open google translate. Seems there is only one cleaner for the hotel and 2 guys that are at reception. We messaged the hotel 2 months at the point of booking and they agreed late checkout at 14.00. On the day of leaving the staff were being funny even though we had proof of the email response from the hotel we even informed them the day before leaving we would be leaving at 14.00 as agreed. They were asking for payment. I don’t know how hotels.com has allowed this place to be listed its frankly not up to standard and certainly not worth the money paid. Stains on bedsheets. Breakfast was included however breakfast was only bread, eggs and butter. Someone seriously needs to look into the standards of this hotel. Do not stay here
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3-night trip
Verified Hotels.com guest review
